Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3615 N 27th Ave in Phoenix, AZ today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, drive-in building, non climate controlled units available, parking spaces, elevator access, RV parking, drive up climate controlled units, golf carts available, wide drive isles, vehicles are allowed in drive-up units, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
933 reviews
5 stars
825
4 stars
47
3 stars
20
2 stars8
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight the exceptional customer service provided by staff members, particularly Demetri and Celina, who are frequently described as friendly, helpful, and knowledgeable.
Cleanliness and Security
Customers consistently praise the facility for being clean, well-maintained, and secure, contributing to a positive storage experience.
Positive Experiences
Many customers report having great experiences overall, with smooth processes for renting and accessing storage units.
Staff Responsiveness
While most feedback is positive, there are a few mentions of communication issues regarding pricing changes, indicating room for improvement in responsiveness.
- MMMariah MooreNov 13, 20255.0Demetri was amazing and very helpful!
- DSDouglas StayNov 8, 20255.0I am happy with Extra Space storage solutions they have helped me extremely well in and out of hospital stays exceeding expatations always
- IFIan FrancisNov 7, 20255.0Great Staff to work with, Very Fair, and No pressure or hassle. Easy, Clean, Great to deal with…
- JRJocelyn RoeNov 3, 20255.0the guy at the front desk was very friendly, extremely helpful, very knowledgeable, and kind.
- CCC COct 8, 20255.0I've been renting at this storage facility for about 2 years and I recently had to get a 2nd storage unit. I was too busy to leave a review when I'd gotten my 1st unit, but I've had such a good experience with staff and other customers over the years that I had to make time for a review. Staff: I've interacted with several members of the staff during my time as tenant, but most of my interactions have been with the Salena and Demetri. These two gems demonstrate excellent customer service and are very knowledgeable of the buildings and rental systems used at the property. I frequently see them out of the office picking up this, cleaning that, helping customers, or just offering a friendly word. Property: I love the sense of security and safety that I get from how well the lighting is, the entrance and exit gates are always secure, there's always a staff member available during gates access hours, the restrooms are cleaned often, the lot and inside the buildings are kept clean and free of trash, clutter, and debris. I HIGHLY RECOMMEND THIS LOCATION
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Phoenix residents near Alhambra, Encanto Village, Central City, Glendale, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of N 27th Ave and W Indian School Rd.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to Grand Canyon University.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the access hours for Extra Space Storage during weekdays?
Extra Space Storage is open from 8:00 AM to 7:00 PM Monday through Saturday, and from 10:00 AM to 4:00 PM on Sundays.
Can I access my storage unit on Sundays?
Yes, the gate hours on Sundays are from 10:00 AM to 4:00 PM.
Does Extra Space Storage offer climate-controlled units?
Yes, the facility offers climate-controlled storage units for temperature-sensitive items, as well as standard units without climate control.
Are drive-up storage units available at this location?
Yes, Extra Space Storage features drive-up access units which make moving large or heavy items easier by allowing a vehicle to pull up directly to your unit.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, cash, check, Discover, invoice, Mastercard, and Visa payments.
Where is Extra Space Storage located?
It is located at 3615 N 27th Ave, Phoenix, AZ 85017, at the corner of N 27th Ave and W Indian School Rd.
Is Extra Space Storage close to any educational institutions?
Yes, it is close to Grand Canyon University and several nearby schools such as Career Success Schools and Bostrom High School.
What nearby places can I visit before or after using Extra Space Storage?
You can visit nearby locations like BAPS Shri Swaminarayan Mandir, a beautiful Hindu temple, or enjoy a meal at Tacos Nayarit food truck.
Are there any nearby public transportation or automotive services available?
Yes, nearby you can find towing services like Bulldog Towing and Professional Towing and Recovery, which could assist with vehicle needs on the way to or from the storage facility.
Can I purchase packing and moving supplies at Extra Space Storage?
Yes, Extra Space Storage offers moving and packing supplies, such as boxes, available at this location and online.