Brand Certified
Extra Space Storage
4.8(185 reviews)
Certified by Extra Space Storage • Feb 22, 2026
Business Details
21427 N Black Canyon Hwy, Phoenix, AZ
85027, United States
Certified by Extra Space Storage • Feb 22, 2026
(623) 246-2367
Certified by Extra Space Storage • Feb 22, 2026
https://www.extraspace.com/storage/facilities/us/arizona/phoenix/6856/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Feb 22, 2026
About
Certified by Extra Space Storage • Feb 22, 2026
Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 21427 N Black Canyon Hwy in Phoenix, AZ today! Our large selection of storage units, exceptional security, deliveries accepted, multiple entrance/exit gates, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Feb 22, 2026
Hours
Certified by Extra Space Storage • Feb 22, 2026
Reviews
4.8
185 reviews
5 stars
173
4 stars
4
3 stars1
2 stars
3
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, particularly Micki, received high praise for being friendly, helpful, and knowledgeable, creating a welcoming environment for customers.
Cleanliness
The facility is consistently described as clean, well-kept, and secure, contributing to a positive customer experience.
Management
Micki's management has been noted as a significant improvement, with many customers expressing appreciation for her dedication and professionalism.
Accessibility
Customers appreciate the facility's convenient hours and easy access, which accommodates their schedules.
Mixed Experiences
While most reviews are positive, there are a few negative comments regarding management and security issues that need addressing.
- DBDerrick Burns3 days ago5.0Micki was great very professional and knowledgeable.. quick...easy..in and out I would absolutely recommend renting a unit here!!
- MNMiles Nilsen3 days ago5.0Micki was very helpful after I had a not so great experience with the call center.
- TGTaylor Gunder5 days ago5.0Micki was wonderful and helpful getting information and finding a unit that worked for me. Thank you!
- DSDerek Swanson6 days ago5.0Karen did a great job helping me get a rental unit. Easy, and very helpful for a first time person
- NGNicki GJan 23, 20265.0Great experience transferring to a location closer to my home. Micki made everything incredibly easy and stress-free, and her customer service was truly excellent. When I realized I needed a bigger unit, she took care of it right away and made the whole process smooth. The facility is clean, secure, and very well managed. I really value face-to-face communication, and Micki creates a welcoming, community-focused environment while still keeping everything safe and professional. Overall, a great location with someone who genuinely cares. Highly recommend! ⭐⭐⭐⭐⭐
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Phoenix, Glendale, Scottsdale, Anthem, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located just south of the intersection of N Black Canyon Hwy and W Deer Valley Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the access hours for Extra Space Storage?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM.
What services does Extra Space Storage offer?
Services include self storage, online payments, moving and packing supplies, on-site resident manager, package placement, deliveries accepted, wide drive aisles, and moving boxes.
Do you provide climate-controlled storage units?
Yes, most facilities offer climate-controlled units for temperature-sensitive items, alongside standard units without climate control.
Can I purchase moving boxes and packing supplies at Extra Space Storage?
Yes, a variety of moving and packing supplies are available for purchase online and at the local facility.
Where is Extra Space Storage located?
Extra Space Storage is located at 21427 N Black Canyon Hwy, Phoenix, AZ 85027.
What payment options are accepted at Extra Space Storage?
We accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
What nearby places can help me with car-related services around Extra Space Storage?
Nearby you can find CFAE Auto LLC, Auto Paradise of Arizona, Sheppard Automotive Repair, AZ Auto Tech LLC, and Unique Dent Removal for various automotive services including repairs and parts.
Are there nearby places to get home improvement or construction supplies close to Extra Space Storage?
Yes, nearby home improvement and building supply stores include B&M Floors and Cabinets, North Valley Stone Supply, Amark Construction, and Merkle Construction LLC.
Can I find places to eat or relax near Extra Space Storage?
Yes, Kokomo Grills offers dining options while KoKoMo Spas provides retail and hot tubs for relaxation nearby.
How can I reach Extra Space Storage online or via social media?
You can visit our website or follow us on Facebook, Instagram, Twitter, YouTube, TikTok, LinkedIn, and Pinterest for updates and offers.
Brand Certified Facts from Extra Space Storage
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