Extra Space Storage

4.9
510 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 15785 S Desert Foothills Pkwy in Phoenix, AZ today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
15785 S Desert Foothills Pkwy, Phoenix, AZ
85048, United States

Hours

Reviews

4.9
510 reviews
5 stars
482
4 stars
11
3 stars
1
2 stars
10
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and professional staff, particularly highlighting individuals like Kristyn and Eddie for their exceptional service.

Cleanliness

The facility is frequently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Accessibility

Many reviews noted the easy access to the facility and the availability of moving carts, making the storage process convenient.

Pricing Concerns

Several customers expressed dissatisfaction with sudden price increases after a short period, indicating a potential issue with pricing transparency.

Overall Experience

Overall, customers reported a positive experience with the storage facility, recommending it for its service and cleanliness despite some concerns about pricing.
  • ST
    Shawn Thomas
    4 days ago
    1.0
    It's almost hilarious to see the stream of one-star reviews with the original five-star at the end. "Everything is so amazing and every is so nice." blah blah becomes "Hold up. You're trying to double the rate after two months?!?" You need to get out of storage completely. This is layoff season and you will eventually lose everything if you fall five days behind. A major selling point to investors is resiliency: that people rent space in abundant times and then they also rent in bad times as they have no option but to pack up everything they own and live in their cars. Your think losing a job is dehumanizing? Wait until your entire existence is literally sold and dumped via an online auction for one hundred and eighty-three dollars.
  • AM
    Alex Mangione-Smith
    Nov 12, 2025
    5.0
    Kristyn was super helpful. Answered all my questions and made it easy to rent a unit. Highly recommend!
  • RM
    Ryan Mell
    Nov 5, 2025
    5.0
    Kristyn rocks!
  • PL
    Paul Lee
    Oct 10, 2025
    5.0
    I appreciate the professionalism, the secure place, and clean. Thank you Krystin and Victoria!
  • LG
    Lilia Garza
    Oct 8, 2025
    5.0
    This is an amazing storage place and they have amazing employees. They are the only place I trust with my belongings.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.