Extra Space Storage

4.8
1299 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3650 W Broadway Rd in Phoenix, AZ today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3650 W Broadway Rd, Phoenix, AZ
85041, United States

Hours

Reviews

4.8
1,299 reviews
5 stars
1,192
4 stars
50
3 stars
23
2 stars
6
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Ang and Tiffany, received high praise for their helpfulness, professionalism, and friendliness.

Cleanliness

The facility is consistently described as clean and well-maintained by multiple customers.

Pricing

Customers appreciate the competitive pricing and good deals offered, although some expressed concerns about sudden price increases.

Pest Issues

There are serious concerns regarding a mouse infestation and poor sealing of units, which negatively impacted some customers' experiences.

Booking Experience

The booking process is generally reported as easy and efficient, with many customers highlighting the quick setup and clarity of information.
  • JC
    Jorge Velázquez (Crotalo)
    2 days ago
    5.0
    Todo era muy bue
  • MM
    Maria Munoz
    Nov 6, 2025
    5.0
    Marco provided excellent customer service and assistant me with my storage unit!
  • MS
    Mike Smoke
    Nov 3, 2025
    5.0
    Ang was more than helpful with my inquiry, even though I made the mistake of not fully reading the options available, she helped me out with it and assisted me in acquiring what I was wanting. At not additional cost even though I had no issues paying the difference. I definitely know who to rent from if I ever need to in the future.
  • RT
    Rollon M Thompson
    Oct 11, 2025
    5.0
    Stumbled across Extra Space Storage online, and made a visit to determine. if they could meet my needs. What a pleasant surprise that was. This facility is very clean, very well protected, very convenient (for me), and the staff there are very customer focused. They get an A+++ for being courteous and accommodating at every opportunity. Thank you very much for a very wonderful experience.
  • MD
    Michael Dahin
    Oct 11, 2025
    2.0
    This facility has a serious mouse infestation, and the units are not well sealed. Dust collects quickly, and if you store your belongings here, expect mice to chew through boxes, leave droppings, and for everything to get covered in dust. The office staff are great and very accommodating, but when I brought my concerns to upper management, they brushed them off and didn’t seem to take the issue seriously.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.