Extra Space Storage

4.9
609 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 301 W Indian School Rd in Phoenix, AZ today! Our large selection of storage units, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered drive isles, covered loading bay, deliveries accepted, drive-in building, multiple entrance/exit gates, parking spaces, elevator access, drive up climate controlled units, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
301 W Indian School Rd, Phoenix, AZ
85013, United States

Hours

Reviews

4.9
609 reviews
5 stars
571
4 stars
22
3 stars
4
2 stars
4
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Khelben and Erick, for their exceptional service, friendliness, and professionalism.

Cleanliness

The facility is frequently noted for being clean, well-maintained, and secure, contributing to a positive customer experience.

Ease of Process

Many reviews highlighted the smooth and efficient process for renting storage units, including easy access and quick check-in.

Pricing Concerns

Some customers expressed dissatisfaction with sudden price increases, indicating a need for better communication regarding rental costs.

Staff Knowledge

Customers appreciated the staff's knowledge and willingness to assist with questions and concerns, enhancing the overall service experience.
  • AB
    Arielle Brito
    3 days ago
    5.0
    Very helpful! Had a good experience.
  • JS
    Joanna Sedillo
    Nov 10, 2025
    5.0
    Great service! Very informative, all information was given, all questions answered, very kind representative.
  • JJ
    Julius Juniel
    Oct 31, 2025
    5.0
    Good ppl and safe storage units
  • AH
    Albert Hargrove
    Oct 13, 2025
    5.0
    I wanted to give a huge shout-out to Khelben for providing truly exceptional service. Even during a busy moment—his phone was constantly ringing with calls—he maintained complete professionalism and focus on my needs. Khelben didn't just hand me a key; he took the time to personally show me around the facility, guiding me to the unit and patiently explaining all the intricacies of the security system, access procedures, and leasing agreement. His dedication to ensuring I understood every detail made the entire process incredibly smooth and easy. It's clear Khelben prioritizes the customer experience above all else. Highly recommend!
  • PS
    Philip Sommers
    Oct 9, 2025
    5.0
    5 star 🌟 🌟🌟🌟 🤩 plus. Staff was outstanding in all aspects. Easy in out Highly recommend 👌!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.