Extra Space Storage

4.8
924 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 2816 W Thomas Road in Phoenix, AZ today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2816 W Thomas Road, Phoenix, AZ
85017, United States

Hours

Reviews

4.8
924 reviews
5 stars
847
4 stars
33
3 stars
13
2 stars
6
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Corey and Jason, for their outstanding, friendly, and helpful service.

Cleanliness

The facility is noted for being clean, well-maintained, and welcoming.

Ease of Process

Many reviews highlighted the quick and easy rental process, both online and in-person.

Pricing Concerns

Some customers expressed dissatisfaction with unexpected price increases and hidden fees after initial sign-up.
  • JB
    Jara Barfield
    4 days ago
    5.0
    Corey was a great help. The whole process was smooth and and very quick
  • SC
    Shane Cobb
    4 days ago
    5.0
    Corey was great what an awesome experience
  • TS
    Timothy Stein
    Jan 5, 2026
    4.0
    Manager, Corey made experience easy. Facility is clean.
  • NF
    Nicole Frias
    Jan 3, 2026
    5.0
    Corey and ken was excellent they reach my needs and helped me get what I needed in great prices I recommend for people to get storages here 💯🫶🏼
  • JJ
    Jasmine
    Dec 11, 2025
    5.0
    Corey, the site manager at Extra Space Storage, provided outstanding service! He was extremely patient, knowledgeable, and made the entire process smooth and easy. I really appreciated how he took the time to answer all my questions and ensure everything was handled properly, especially for storing my car. Highly recommend working with Corey if you need storage solutions—he truly goes above and beyond!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.