Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 2816 W Thomas Road in Phoenix, AZ today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
909 reviews
5 stars
833
4 stars
32
3 stars13
2 stars6
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Jason and Corey, for their professionalism, friendliness, and helpfulness throughout the rental process.
Cleanliness
The facility is noted for being clean and well-maintained, contributing to a positive customer experience.
Ease of Process
Many reviews highlighted the quick and easy rental process, both online and in-person, making it convenient for customers.
Pricing Concerns
Several customers expressed dissatisfaction with unexpected price increases and hidden fees, indicating a need for clearer communication regarding pricing.
Overall Satisfaction
Despite some pricing issues, the majority of reviews reflect a high level of overall satisfaction with the service and facility.
- 1B1994 BabyNov 14, 20255.0Corey Blair is beyond amazing and honestly cares about there customers and goes above and Beyond to the best of his capabilities to help and make sure his customers are satisfied! THE BEST AND ONLY STORAGE I WILL EVER RENT FROM AND SUGGEST THE REST TO. WILL NOT BE DISAPPOINTED! I never leave any reviews but today I had to because the service and care is beyond anything you find these days im very thankful and greatful I went with this storage and location! 5+ STAR EMPLOYEE AND LOCATION BY FAR
- AAAlexandra ArellanoNov 5, 20255.0At the 2816 location, Corey was very friendly and helpful. He did a great job of explaining all the details and made the process quick and easy. Thank you Corey!
- NMNathan ManningNov 5, 20255.0Corey is doing great and helped us move in perfectly!
- DDDixielandNov 2, 20255.0When I got to the office Corey greeted me very cheerful and professional. He made the process very easy. Highly recommend renting at this property.
- NLNickey LeonNov 1, 20255.0Corey was beyond, beyond, beyond a great help! He was extremely nice, very informative, and went above and beyond to find us the best deal possible. I actually have another storage unit somewhere else, but Corey was able to help me get such a great deal here that I’m so glad we switched. My husband and I were both very pleased with the service he provided — professional, friendly, and honest. I would definitely recommend Extra Space Storage, especially with Corey’s amazing customer service! We were helped on Nov 1st of 2025!!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Phoenix residents near Allied Tube Conduit, Thomas Centre, American Homes, Shamrock Center, Henson, Greenway Terrace, Woodson, and Grant Gardens.
Is Extra Space Storage close to any colleges?
Extra Space Storage is about 3.4 miles from Grand Canyon University and 5.1 miles from Arizona State University.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the office hours for Extra Space Storage in Phoenix?
Extra Space Storage's office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 9:00 AM to 5:30 PM, and is closed on Sundays.
What access hours does Extra Space Storage offer for customers?
Customers can access their storage units daily from 6:00 AM to 10:00 PM.
What types of storage units are available at Extra Space Storage?
Extra Space Storage offers drive-up units, climate-controlled units, and non-climate-controlled units with options for vehicle storage and parking spaces.
Does Extra Space Storage offer supplies for moving and packing?
Yes, they offer a variety of moving and packing supplies, including boxes, which can be purchased online and at the local facility.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa payment methods.
Is there an on-site manager available at Extra Space Storage?
Yes, there is an on-site resident manager available to assist customers with their storage needs.
Can I store my RV at Extra Space Storage?
Yes, Extra Space Storage offers outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes with flexible month-to-month leases.
What are some nearby places to Extra Space Storage in Phoenix that I might visit?
Nearby places include MDream Barbershop for grooming, Desert Sands Auto Llc for car needs, and Nutricion Familiar restaurant for dining.
How can nearby transportation services like Arison Shuttles help when visiting Extra Space Storage?
Arison Shuttles provides convenient transportation and rental services that can assist you in reaching Extra Space Storage easily.
Are there any entertainment venues near Extra Space Storage where I can spend time before or after my visit?
Yes, nearby entertainment venues include Salon Imperio and Imperio Banquet Hall, both offering music and event spaces.