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Extra Space Storage
Brand Certified

Extra Space Storage

4.8
(936 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 2816 W Thomas Road in Phoenix, AZ today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2816 W Thomas Road, Phoenix, AZ
85017, United States

Hours

Reviews

4.8
936 reviews
5 stars
859
4 stars
33
3 stars
13
2 stars
6
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Corey and Jason received numerous commendations for their outstanding customer service, being described as helpful, friendly, and professional.

Cleanliness

The facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.

Pricing Issues

Several customers expressed concerns about unexpected price increases and hidden fees, indicating dissatisfaction with the pricing structure.

Ease of Process

Customers frequently mentioned the smooth and quick rental process, highlighting the efficiency of the staff in assisting with their needs.
  • JR
    jennifer ressmeyer
    Feb 16, 2026
    5.0
    Great set up process.
  • SC
    Stacey Cromer
    Feb 7, 2026
    5.0
    Excellent customer service!! Clear communication. Great location for GCU.
  • DE
    Douglas Ewing
    Feb 6, 2026
    5.0
    Excellent Service. Forgot my gate code. Once I verified my identity, I was given my entrance code. Corey was very polite and friendly. Took care of my problem and gave me a new business card with my gate code number and unit number. Also review my file and entered my new address.
  • FR
    Fermin Rodriguez
    Feb 6, 2026
    5.0
    Professional and clean
  • AF
    Alex Fuentes
    Feb 5, 2026
    5.0
    This is by far the cleanest, storage facility I have been in.the manager is helpful and knowledgeable I recommend them to anyone needing a unit

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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