Business Details
About
Home Goods StoreHome FurnitureOutdoor Furniture StoreRug StorePicture Frame ShopBedding Store
Discover At Home in Phoenix, AZ. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,169 reviews
5 stars
649
4 stars
302
3 stars
129
2 stars
46
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting employees like Ivan, Kimberly, and Kjerstin for their exceptional service.
Product Selection
The store is noted for its vast selection of home goods, with many customers expressing satisfaction with the variety and quality of items available.
Checkout Experience
Several reviews mentioned long wait times at checkout, indicating a need for improved efficiency in the checkout process.
Pricing Concerns
While many customers appreciated the competitive pricing, some expressed concerns about high prices and perceived quality issues with certain products.
Store Organization
Customers generally found the store to be well-organized and spacious, although some noted issues with stock management and clutter in certain areas.
- RLRF LoveNov 12, 20255.0I really appreciate the cashier name Michaela! I give her a 5 star rating! So very pleasant and very helpful! That store should be happy to have a great worker like her. Michaela was patient as I was with my elderly mom she did not make us feel like we had to rush. This was my first time being at the store, very beautiful things I plan to get. I recommend this store if you like nice things for your house. Most of all, what I really appreciated was the welcoming attitude of the cashier Michaela.
- RDRick DunnOct 23, 20255.0Ivan was incredibly friendly and helpful. Made shopping there a good experience. Also, other staff members were very helpful when searching for specific products.
- VBVeda BarberOct 18, 20255.0We love this location, and Ivan was awesome! Great personality and customer service. Thank you Ivan!
- CGCarol GroveOct 16, 20255.0What a super experience today at my local At Home (32nd & Cactus, Phoenix). A kind gentleman saw me tugging the flatbed cart toward the back of the store. I responded that o thought I had it. He responded he had to be up front, but would send someone back to see if I needed help. She came as I was loading with tips on navigating the top heavy object. At checkout, there was Ivan, the gentleman who had rescued me before to check me out. Can’t wait to return for my next outdoor “need” as the staff is always more than helpful. Thank you, Ivan for making my day! Blessings All!
- BFByron FilsonOct 13, 20255.0Ivan is a relatively new employee here and let me tell ya, he is incredibly friendly and welcoming! Made my whole week having such kind customer service! Thank you, Ivan! See you again soon!
Frequently Asked Questions About At Home
What is Insider Perks?
The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!
What is the At Home return policy?
No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s).
Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt.
We do not provide exchanges. You're welcome to return any unwanted product and purchase new items.
We are unable to accept returns on mattresses.
We are unable to accept returns of pillows and cushions without all of their tags.
We are unable to accept returns of items marked “All Sales Final”.
Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store.
If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund.
While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items.
*we allow up to 3 returns without a receipt.
Does At Home have delivery service?
At Home offers delivery through an independent, third-party service. Visit our website for more information. Please note, options and costs vary by store.
What are the At Home store hours?
Store hours vary by location. Use the Store Locator on our site to find your local store hours. All At Home locations are open every day of the year except Thanksgiving, Christmas, and Easter.
Does At Home offer online shopping?
You can shop on our website, via our app, or in one of our stores.
What forms of payment does At Home accept?
In stores, we can accept:
Visa, MasterCard, Discover, and American Express credit and debit cards
Cash
Apple Pay
Gift cards
At Home Insider Perks reward certificates
Coupons: one per order. Can be used on all items, including clearance and sale items.
Prepaid Visa, Mastercard, and American Express gift cards
Online and on our app:
Visa, MasterCard, Discover, and American Express credit and debit cards
At Home Insider Perks reward certificates
Prepaid Visa, Mastercard, and American Express gift cards (you must register your billing address before using the card online; call the number on the back of your card or go to the card's website to get started.
PayPal
Coupons: one per order. Can be used on all items, including clearance and sale items. Occasionally, we may issue coupons that can only be redeemed in stores. When this happens, the email will indicate this. Input the numerical portion of the barcode into the promo box area and the discount will be applied.
Where is the At Home corporate office located?
At Home's corporate office is located in Plano, Texas.
Does At Home carry gift cards?
You can purchase At Home Gift Cards online or in-store. Here's how it works:
Types of cards:
Physical Gift Cards are available for in-store purchase during checkout in any denomination between $1 - $500. Additional funds can be added to the card in any value up to $500.
E-Gift Cards can be purchased on our websit in any amount between $1 -$500. Additional funds can be added to the card in any value up to $500. Your recipient will receive the electronic Gift Card within 12-24 hours after the order is placed.
Is At Home hiring?
We're looking for talented people to join our growing team. Visit our website to find open positions.
Does At Home have a layaway program?
We don't offer layaway. You can shop in-store or online. Orders placed online can be picked up from your local store for no fee or shipped to your home.
Does At Home offer tax-exempt purchases?
In order to make a tax-exempt purchase, present your exemption documentation and valid government-issued ID to the cashier before completing your transaction.
We are currently unable to process tax-exempt purchases online.
Does At Home offer Free Shipping?
Due to the ever-increasing cost of shipping, we have no plans to offer free shipping. Did you know that you can order online and choose to pick up your order in the store for no additional charge? Visit our website for more details.
Does At Home have a loyalty program?
Yes! The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks, and more!
What's the nearest At Home store to me?
You may locate the At Home store nearest you by using the Store Locator on our website.
What kind of products can I find at At Home in Phoenix, AZ?
At Home in Phoenix offers affordable home décor, furniture, seasonal decorations, and stylish indoor and outdoor collections suitable for every room and season.
What are the store hours for At Home in Phoenix?
At Home in Phoenix is open daily from 9:00 AM to 10:00 PM, with special holiday hours that may vary. The store is closed on Thanksgiving, Christmas, and Easter.
Does At Home offer online shopping and delivery services?
Yes, you can shop online via their website or app, and At Home offers delivery through an independent third-party service with options and costs varying by store.
What payment methods are accepted at At Home?
At Home accepts multiple payment methods including major credit cards (Visa, MasterCard, Discover, American Express), cash, Apple Pay, PayPal, gift cards, and coupons, both in-store and online.
What is the At Home Insider Perks program?
The Insider Perks is a free-to-join loyalty program that offers benefits such as a 10% off welcome offer, birthday bonus gifts, receiptless returns, early notifications on new products, and decorating tips.
What is At Home's return policy?
At Home accepts returns of unused items in original packaging within 60 days (90 days for Insider Perks members) with proof of purchase. Some exceptions apply, such as no returns on mattresses or pillows without tags.
Are there any nearby places where I can grab food after shopping at At Home?
Yes, near At Home you can find several restaurants including Church’s Texas Chicken, Burger King, Mr. Cooks Chinese Cuisine, and Chompie’s bagel shop for a variety of dining options after your visit.
If I need financial services or ATM access near At Home, where should I go?
Near At Home, you can access financial services at Chase Bank, The Exchange Network ATM, and LibertyX Bitcoin ATM for convenient banking and currency exchange.
What nearby stores or services are available around At Home for additional shopping needs?
Nearby At Home, you can find Sears Outlet for appliances, Discount Tire for automotive needs, Flowerama florist, and Parker & Schmidt clothing store for a diverse shopping experience.
Does At Home in Phoenix offer in-store pickup and no-contact delivery options?
Yes, At Home provides in-store pickup, standard delivery, and no-contact delivery services to accommodate customer preferences.