Lowe's Home Improvement

4.2
2448 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Peoria, AZ offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
8497 West Thunderbird Road, Peoria, AZ
85381, United States

Hours

Reviews

4.2
2,282 reviews
5 stars
1,363
4 stars
482
3 stars
162
2 stars
74
1 star
201

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being unresponsive and rude.

Product Availability

Customers appreciate that Lowe's usually has the items they need, but there are complaints about stock issues and delays in receiving orders.

Store Environment

The store is generally described as clean and organized, contributing to a positive shopping experience.

Checkout Experience

Many customers express frustration with the self-checkout system and the lack of traditional cashiers.

Installation Services

There are significant complaints regarding the installation services, including delays and poor communication.
  • SA
    Scott from Az
    3 days ago
    5.0
    Needed a grill, found one on the floor, one of the employees stopped what he was doing, focused on what I wanted. Went to the back to verify they had the grill. Paid for it and had it delivered. It was assembled and ready to throw a propane tank under it and start cooking. 👌
  • LL
    Lori Lippert
    Jan 5, 2026
    5.0
    Lowe's paint center is so helpful. They make sure you have what you need to get the job done.
  • SC
    Steve Coffman
    Dec 23, 2025
    5.0
    They usually have what you're looking for !
  • PM
    Patricia McGerry
    Dec 23, 2025
    5.0
    Great place for all yr.needs! They have VETERANS DISCOUNTS !
  • JJ
    Jennifer Jernigan
    Nov 28, 2025
    5.0
    I wanted to share my black friday experience this morning because the lovely humans working were on it. Around 5:15 they came out smiling and very friendly to scan the 1st 50 people that have been waiting and give us our numbers. When it was almost 6 they started with the front of the line and brought it around to a different door to go into for the buckets. They seemed excited for us even though I know this day is really tough on retail workers. None of the people with me won the 2000 dollar appliance but we got an awesome bucket with I would say almost 50 dollars worth of stuff in it just for waiting in line along with coupons too! The employees at this store are amazing 👏. Thank you to them all for being there.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.