Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Peoria, AZ Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were reported as rude and unhelpful.
Product Issues
Customers experienced significant delays and issues with product availability and installation, particularly with kitchen projects and appliances.
Store Environment
The store is generally described as clean and organized, with a good selection of products, although some customers noted a lack of knowledgeable staff.
Positive Experiences
Several customers highlighted positive interactions with specific employees who went above and beyond to assist them.
Checkout Experience
Issues with the checkout process were noted, including long wait times and problems with self-checkout systems.
EA
Ethan AA
1 day ago
1.0
One of the worst Lowe’s stories don’t go to this location
DJ
Derek Johnson
2 days ago
5.0
Lowes is good. T bird and 101 is always in great shape. Usuaihave what we need but it's a place for homeowners not pros. Still 5 star. Thanks guys
DR
Derek Rankin
Nov 13, 2025
5.0
Love this store. They always have what I need. And then some
RC
Robert Collier
Nov 9, 2025
3.0
Hate the self checkout, bring back the checkers!!!
Always something stupid with self checkout!!
JE
james embree
Oct 23, 2025
1.0
Bought a brand new refrigerator 08 07 2025, whirlpool, we have had issues with top shelf of refrigerator freezing, all food, we have adjusted temp, we have looked at tutorials. We have been on hold with Whirlpool for hours.
We decided to go to where we bought it for help,
No help, Hunter person in charge said policy is to contact whirlpool. If the di a return authorization they can help.
I said been on hold with whirlpool for hours, nothing!
Sorry that's policy!
Also item is 200$ less now, oh sorry we only do that for 30 days! So don't buy from us, I have been buying from Lowe's for years, thought they would have every customers back, guess not!
Seems common sense isn't simple at Lowes either.
I want to bring this item and drop off at there front door and dispute charges! With CC company! Stay tuned.
I will never buy an appliance from Lowe's again.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Peoria, AZ offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Peoria?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM, with special holiday hours on some dates.
Does Lowe's in Peoria offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
Which payment options are accepted at Lowe's Home Improvement store in Peoria?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment methods.
Does Lowe's offer installation services for products purchased at the Peoria store?
Yes, Lowe's offers various installation services including appliances installation, flooring, doors, windows, cabinets, HVAC, and more.
How can I track or check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account to receive email updates.
What do I need to pick up an order in-store at Lowe's Peoria?
Bring the order confirmation email or order number and a photo ID (state driver’s license, military ID, or state ID). Only the cardholder or authorized user may pick up the order.
Are there any nearby key and locksmith services around Lowe's Peoria?
Yes, there are several minuteKEY locations nearby which offer key and locksmith services, convenient for your home improvement needs.
Where can I find food options near Lowe's Home Improvement in Peoria for a quick meal?
Nearby dining options include Burger King for fast food, Biggies Cookies & Cream for smoothies and bubble tea, Brushfire Tacos Y Tapas for Mexican cuisine, and Rapha Tea Boba Tea House for coffee and bubble tea.
Are there banking or financial services close to Lowe's in Peoria?
Yes, Bank of America and its ATM are nearby, along with Checkmate for check cashing and payday loans, and Western Union for money transfer services.