Lowe's Home Improvement

4.2
2434 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Peoria, AZ Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
8497 West Thunderbird Road, Peoria, AZ
85381, United States

Hours

Reviews

4.2
2,268 reviews
5 stars
1,347
4 stars
484
3 stars
162
2 stars
74
1 star
201

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were reported as rude and unhelpful.

Product Issues

Customers experienced significant delays and issues with product availability and installation, particularly with kitchen projects and appliances.

Store Environment

The store is generally described as clean and organized, with a good selection of products, although some customers noted a lack of knowledgeable staff.

Positive Experiences

Several customers highlighted positive interactions with specific employees who went above and beyond to assist them.

Checkout Experience

Issues with the checkout process were noted, including long wait times and problems with self-checkout systems.
  • EA
    Ethan AA
    1 day ago
    1.0
    One of the worst Lowe’s stories don’t go to this location
  • DJ
    Derek Johnson
    2 days ago
    5.0
    Lowes is good. T bird and 101 is always in great shape. Usuaihave what we need but it's a place for homeowners not pros. Still 5 star. Thanks guys
  • DR
    Derek Rankin
    Nov 13, 2025
    5.0
    Love this store. They always have what I need. And then some
  • RC
    Robert Collier
    Nov 9, 2025
    3.0
    Hate the self checkout, bring back the checkers!!! Always something stupid with self checkout!!
  • JE
    james embree
    Oct 23, 2025
    1.0
    Bought a brand new refrigerator 08 07 2025, whirlpool, we have had issues with top shelf of refrigerator freezing, all food, we have adjusted temp, we have looked at tutorials. We have been on hold with Whirlpool for hours. We decided to go to where we bought it for help, No help, Hunter person in charge said policy is to contact whirlpool. If the di a return authorization they can help. I said been on hold with whirlpool for hours, nothing! Sorry that's policy! Also item is 200$ less now, oh sorry we only do that for 30 days! So don't buy from us, I have been buying from Lowe's for years, thought they would have every customers back, guess not! Seems common sense isn't simple at Lowes either. I want to bring this item and drop off at there front door and dispute charges! With CC company! Stay tuned. I will never buy an appliance from Lowe's again.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.