As the trusted home improvement store near you, Lowe’s in Peoria, AZ offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being unresponsive and rude.
Product Availability
Customers appreciate that Lowe's usually has the items they need, but there are complaints about stock issues and delays in receiving orders.
Store Environment
The store is generally described as clean and organized, contributing to a positive shopping experience.
Checkout Experience
Many customers express frustration with the self-checkout system and the lack of traditional cashiers.
Installation Services
There are significant complaints regarding the installation services, including delays and poor communication.
SA
Scott from Az
3 days ago
5.0
Needed a grill, found one on the floor, one of the employees stopped what he was doing, focused on what I wanted. Went to the back to verify they had the grill. Paid for it and had it delivered. It was assembled and ready to throw a propane tank under it and start cooking. 👌
LL
Lori Lippert
Jan 5, 2026
5.0
Lowe's paint center is so helpful. They make sure you have what you need to get the job done.
SC
Steve Coffman
Dec 23, 2025
5.0
They usually have what you're looking for !
PM
Patricia McGerry
Dec 23, 2025
5.0
Great place for all yr.needs! They have VETERANS DISCOUNTS !
JJ
Jennifer Jernigan
Nov 28, 2025
5.0
I wanted to share my black friday experience this morning because the lovely humans working were on it. Around 5:15 they came out smiling and very friendly to scan the 1st 50 people that have been waiting and give us our numbers. When it was almost 6 they started with the front of the line and brought it around to a different door to go into for the buckets. They seemed excited for us even though I know this day is really tough on retail workers. None of the people with me won the 2000 dollar appliance but we got an awesome bucket with I would say almost 50 dollars worth of stuff in it just for waiting in line along with coupons too! The employees at this store are amazing 👏. Thank you to them all for being there.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Peoria, AZ offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Peoria?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM, with special holiday hours on some dates.
Does Lowe's in Peoria offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
Which payment options are accepted at Lowe's Home Improvement store in Peoria?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment methods.
Does Lowe's offer installation services for products purchased at the Peoria store?
Yes, Lowe's offers various installation services including appliances installation, flooring, doors, windows, cabinets, HVAC, and more.
How can I track or check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account to receive email updates.
What do I need to pick up an order in-store at Lowe's Peoria?
Bring the order confirmation email or order number and a photo ID (state driver’s license, military ID, or state ID). Only the cardholder or authorized user may pick up the order.
Are there any nearby key and locksmith services around Lowe's Peoria?
Yes, there are several minuteKEY locations nearby which offer key and locksmith services, convenient for your home improvement needs.
Where can I find food options near Lowe's Home Improvement in Peoria for a quick meal?
Nearby dining options include Burger King for fast food, Biggies Cookies & Cream for smoothies and bubble tea, Brushfire Tacos Y Tapas for Mexican cuisine, and Rapha Tea Boba Tea House for coffee and bubble tea.
Are there banking or financial services close to Lowe's in Peoria?
Yes, Bank of America and its ATM are nearby, along with Checkmate for check cashing and payday loans, and Western Union for money transfer services.