Business Details
About
Carpet Cleaning Service
Starr Cleaning Services is a trusted local carpet cleaner based in Mesa, specializing in carpet and tile cleaning that’s safe for both your family and pets. We prioritize using non-toxic, eco-friendly products, ensuring that your home is clean and safe without harsh chemicals. Our expertise extends to pet stain and odor removal, making us the go-to company for tackling tough pet-related cleaning issues. In addition to carpets, we offer a wide range of services, including rug cleaning, upholstery cleaning, tile and grout restoration, and more. At Starr Cleaning, we take pride in providing high-quality, thorough cleaning solutions tailored to your needs. Get your personalized carpet cleaning quote online today and experience the Starr Cleaning difference!
Location
Hours
Reviews
4.9
2,524 reviews
5 stars
2,420
4 stars
73
3 stars17
2 stars5
1 star9
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the thoroughness, professionalism, and effectiveness of the cleaning services provided.
Timeliness
Many reviews highlighted the punctuality of the technicians, with several noting that they arrived early for appointments.
Communication
Customers appreciated the clear and proactive communication throughout the scheduling and service process.
Customer Satisfaction
Overall, clients expressed high levels of satisfaction with the results, often mentioning that their carpets looked brand new after cleaning.
Repeat Business
Numerous customers indicated they would continue to use Starr Cleaning for their future cleaning needs, reflecting strong customer loyalty.
- GBGreg Bower5 days ago4.0Jake showed up on time and did the job quickly and efficiently. Our wool area rug looks great now.
- BSBreann Smith5 days ago5.0Austin was on time, kind, professional, and went above and beyond during his visit. We are so happy with the results of our tile, grout, and carpet!
- CCCarolyn CesarioJan 5, 20265.0My area rugs look great! They were all steamed cleaned and sprayed first with a solution hopefully to get rid of dog odors. So far, so good!
- JAJazlyn AcostaJan 4, 20265.0Had a great experience with Starr cleaning! My white couch was covered in stains that had set for a long time. The cleaning took the stains completely out and it looks brand new! Great customer service and no up charging, what I was quoted is what I paid! I will be using them again!
- GPGreg P.Jan 2, 20265.0Starr Cleaning services is a great company! I wouldn’t go anywhere else and highly recommend their professional and prompt services to anyone!! You wouldn’t be disappointed!!
Frequently Asked Questions About Starr Cleaning Services
How Do You Clean Carpet?
The right way to clean carpet can be broken down into 3 steps:
1. Pretreat, spot treatment, stain treatment
2. Hot water extraction(steam cleaning)
3. Carpet grooming
We are a truck mounted carpet cleaning company. We use eco friendly safe products. The first step is we pretreat all exposed areas of your carpet with natural enzyme based products designed to help lift soil, food and drink spots/stains, and eliminate odors caused from everyday foot traffic. In addition, we treat specific spots and stains with products that are formulated to eliminate or improve them. Second, we perform our hot water extraction(steam cleaning) on all pretreated areas of the carpet with over 240 degrees of hot softened water. For this part of the process we use a natural acid rinsing agent to neutralize and balance the PH levels of your carpet, extracting any and all products, soiling, spots, and stains, leaving the carpet soft and as clean as possible. To follow up and aid with drying, we use a carpet rake to groom the carpet fibers resulting in faster dry times.
Is Carpet or Tile Cleaning Safe?
Absolutely. Here are some precautions we take when cleaning flooring:
1. We use corner guards to protect your base boards from scratches
2. The owners of the company physically train each an every employee so that your floors are cleaned up to their standard. We treat every home as if it were our own!
3. If for any reason you are not happy with our service we have a 14 day return policy. We will reclean areas that were either forgotten, cleaned improperly, or that you were unsatisfied with.
How long does it take the carpets to dry?
The carpet will generally take 2-6 hours to dry. We advise all of our customers to turn on AC fans and ceiling fans to speed up the drying process. When we complete the cleaning the carpet is lightly damp and mostly dry. If you have a natural fiber such as wool the carpet can take up to 24 hours to dry depending on the airflow.
Can I walk on the carpet when it is still wet?
Yes you can. We just advise you to wear clean socks, shoe covers, or you can walk bare foot as long as your feet are clean. If you fail to do one of these things while the carpet is wet you run the risk of rapid re-soiling of the carpet.
How often should I get my carpets cleaned?
Most carpet manufactures warranty their carpet as long as it has been professionally cleaned every 6 months. You can get your carpet cleaned as often as you please! We recommend at least every 6 months. We can provide you with the invoice that will allow you to keep that warranty incase you have any issues with the carpet. We use a glide on all our carpet cleaning wands. This special piece on the wand ensures that we do not scratch or damage the carpet fibers and also aids in helping the carpet dry faster.
When are you open?
Starr Cleaning Services is open during the following hours:
Friday 7AM–7PM
Saturday 7AM–7PM
Sunday Closed
Monday 7AM–7PM
Tuesday 7AM–7PM
Wednesday 7AM–7PM
Thursday
(Veterans Day)
7AM–7PM
Which Cities do you service?
Our service area includes the entire Phoenix metro area from Scottsdale down to Chandler, and Queen Creek. We go pretty much anywhere! Check out our service area page for more details.
Where are you located?
Our office is located in Mesa AZ near Sunsplash.
Address: 218 W Hampton Ave suite 8, Mesa, AZ 85210
What services do you offer?
Carpet Cleaning
Rug Cleaning
Odor Removal
Stain Protection
Water Extraction
Eco/Green Cleaning
Steam Cleaning
Vehicle Upholstery Cleaning
Tile & Grout Cleaning
Carpet Repair
Stain Removal
Emergency Services
Mattress Cleaning
Upholstery Cleaning
How does Starr Cleaning Services clean carpets effectively?
Starr Cleaning Services cleans carpets using a three-step process: pretreating with natural enzyme-based products to lift soil and stains, hot water extraction (steam cleaning) using over 240 degrees of hot softened water with a natural acid rinsing agent, and carpet grooming to aid drying and restore carpet fibers.
Are carpet and tile cleaning services safe at Starr Cleaning Services?
Yes, carpet and tile cleaning are safe. Starr Cleaning Services uses corner guards to protect baseboards and trains employees to maintain high cleaning standards. They offer a 14-day return policy to reclean any unsatisfactory areas.
How long does it take for carpets to dry after cleaning?
Carpets generally take 2 to 6 hours to dry. Using AC fans and ceiling fans can speed up drying. Natural fiber carpets like wool may take up to 24 hours depending on airflow.
Can I walk on my carpet while it's still wet after cleaning?
Yes, you can walk on the carpet when wet if you wear clean socks, shoe covers, or go barefoot with clean feet to prevent rapid re-soiling.
How often should I have my carpets professionally cleaned?
Starr Cleaning Services recommends professional cleaning at least every 6 months to maintain carpet warranty and cleanliness. However, you may clean as often as desired.
Where is Starr Cleaning Services located and what are their business hours?
Starr Cleaning Services is located at 218 W Hampton Ave Suite 8, Mesa, AZ 85210 near Sunsplash. They are open Monday to Saturday from 7 AM to 7 PM and closed on Sundays.
What areas does Starr Cleaning Services serve?
They service the entire Phoenix metro area including Scottsdale, Chandler, Queen Creek, Mesa, Tempe, Gilbert, Phoenix, Apache Junction, Paradise Valley, and Fountain Hills.
What services does Starr Cleaning Services offer?
Starr Cleaning Services offers carpet cleaning, rug cleaning, odor removal, stain protection, water extraction, eco/green cleaning, steam cleaning, vehicle upholstery cleaning, tile and grout cleaning, carpet repair, stain removal, emergency services, mattress cleaning, and upholstery cleaning.
What nearby attractions can I visit when I come for a cleaning service?
You can visit Sunsplash water park for family fun or try Golfland Mini Golf Course for leisure. Mesa Golfland Limited is also nearby for arcade and entertainment experiences.
Are there helpful nearby businesses that could assist customers before or after their cleaning appointment?
Yes, nearby businesses such as Avante Print Center for printing services, VIP Smart Storage for storage solutions, and Neil’s Garage Cabinets for home improvement needs are close by and can be convenient to visit around your cleaning appointment.