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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Mesa, AZ, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,579 reviews
5 stars
1,492
4 stars
562
3 stars
204
2 stars
89
1 star
232
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rude or unhelpful interactions.
Product Availability
Customers appreciate the variety and availability of products, but some express frustration over stock issues and incorrect orders.
Store Cleanliness
Many reviews highlight the cleanliness and organization of the store, contributing to a positive shopping experience.
Delivery Issues
Several customers reported problems with delivery and installation services, leading to dissatisfaction with the overall experience.
- SSSonia Susan4 days ago1.0I had the worst customer service experience ever at Lowe’s today. I will stick with my usual location this one was terrible.
- NJNick JJan 5, 20261.0Tried to return bathroom lights, fhey told me to pound sand without a receipt. It has the lows sticker on it. Nope, item is in Perfect condition... I left the receipt in Wisconsin, they told me to go home and get it...
- MHMouaMMar HarbDec 28, 20255.0The best customer service on the planet
- JFJohanna FloresDec 15, 20251.0terrible service, bought a dryer got it connected and did not work. I called the store the person that I spoke with said he would have them pick it up on Monday and put in an order for a new one to be delivered to me. Monday came they picked it up and. I called to see when we would expect the new one delivered. The person said we will call you let me check. never got a phone call called again the lady I spoke with said oh you need to call the warehouse. I was confused why would I need to call the warehouse why couldn't she see what going on eith my purchase. she then proceeds to tell me that I will need to come in and purchase a new one. meanwhile I just y got an email my dryer will arrive today.. she had me on hold it's been like 40 mins. terrible customer service they all tell you something different. perhaps they all need to be on the same page and know what's going on because they all arw clueless and give u different answers
- LBLaura ButerbaughDec 3, 20255.0Great service, as always, at Lowe's on Higley. Now admittedly it was an interesting night at the pickup counter. Though I bought and paid for my item, it was unable to be located. While on a normal day I would've been pretty irritated, Theabeau (Manager on Duty) had excellent customer service despite the challenge. He even tried to help me find another item, but, since we couldn't, he initiated the refund right away. Things happen, but it's great customer service that makes it all better. Thanks, Theabeau and team!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Mesa, AZ?
Lowe's offers hardware products, construction materials, paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Mesa, AZ?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary with closures on Thanksgiving and Christmas Day.
Does Lowe's Home Improvement offer delivery or in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customers.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering the order number or logging in to your MyLowe’s account and receiving email updates about your order.
What installation services does Lowe's offer?
Lowe's offers installation services including appliances, backsplashes, blinds, cabinets, carpets, countertops, decks, dishwashers, doors, garage doors, generators, gutters, hardwood floors, HVAC, lighting, playsets, water heaters, showers, siding, sinks, smart home devices, tile flooring, toilets, vanity, vinyl flooring, washers and dryers, water filters, windows, roofing, fences, and flooring.
What payment options are accepted at Lowe's Home Improvement in Mesa?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payments.
Are there any nearby places of interest around Lowe's Home Improvement in Mesa, AZ?
Yes, nearby places include Minute Key and minuteKEY (key and locksmith services), Blue Rhino Propane Exchange, Black Rock Coffee Bar (coffee shop and bakery), 1st Emergency Pet Care, and New Mesa Dental Center among others.
How can nearby Minute Key and minuteKEY services help customers visiting Lowe's?
Customers can conveniently get key and locksmith services nearby at Minute Key or minuteKEY when shopping at Lowe's, helping with any lock-related needs during their visit.
What nearby dining options are available for customers visiting Lowe's Home Improvement?
Customers can enjoy refreshments or meals at Black Rock Coffee Bar, a nearby coffee shop and bakery, before or after their visit to Lowe's.
Are there any nearby pet care services available near Lowe's Home Improvement?
Yes, 1st Emergency Pet Care and Higley Groves Animal Hospital are nearby, offering emergency and regular veterinary services for customers’ pets.