La-Z-Boy Mesa

4.6
856 reviews

About

Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.

Location

La-Z-Boy Mesa
1430 S. Power Rd., Mesa, AZ
85206, United States

Hours

Reviews

4.6
856 reviews
5 stars
713
4 stars
50
3 stars
18
2 stars
19
1 star
56

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Many customers praised the helpfulness and knowledge of sales associates, particularly Ame, who made the purchasing process enjoyable.

Product Quality

Several reviews expressed dissatisfaction with the quality of furniture, citing issues such as defects and wear within a short period.

Customer Service

While some customers had positive experiences with staff, others reported poor service and long wait times for repairs or replacements.

Delivery Issues

Numerous customers experienced delays in delivery and issues with the condition of items upon arrival.
  • CA
    Camille Arnett
    Jan 3, 2026
    4.0
    Amy was a perfect sales person. I have absolutely no criticism for her service in helping us choose the furniture we needed. She gave us courtesy and time to think. She showed up when we needed guidance. She was perfect in every way. The reason I gave a four star instead of a five star is because I don’t care for buy today pressure; not Amy‘s fault. It’s the company policy that has a sale for today that I can’t come back tomorrow to make the choice. She did offer, if we purchased today, that I have three days to back out of it. I would prefer being given three days without purchasing to get a good deal.
  • K4
    Kim Carlson 480-993-9384
    Jan 1, 2026
    5.0
    Ame was great! She was very helpful. We were in and out and got a great deal!
  • JP
    Joe Peterson
    Dec 11, 2025
    1.0
    Don’t go there! I bought 2 sofas and they both came with factory defects. They repaired On 1 couch but said they wouldn’t fix the other. I’m very dissatisfied with Lay-z-boy. There name says it all! I will never buy anything from there again!
  • JC
    James Crowell
    Dec 6, 2025
    5.0
    First approached by a terrible young man but Ame stepped in and took care of us
  • KM
    Kris McIntosh
    Nov 28, 2025
    5.0
    We were greeted by sales associate Ame at the Mesa La-Z Boy furniture store. She welcomed us and asked what we were looking for. Ame directed us to the style of recliner we were looking for and showed us the advantages of sitting in their recliner compared to other brands. Ame also shared with us color choices of fabric and remembering what colors were in our sofa, suggested and supported our swatch choice. Once we had finished our selection, she went over all the finances and delivery schedule. . Buying during Black Friday was well worth it and we were thankful Ame was working that day!

Frequently Asked Questions About La-Z-Boy Mesa

Where is La-Z-Boy Mesa located?

La-Z-Boy Mesa is located at 1430 S. Power Rd., Mesa, AZ 85206, United States.

What are the operating hours of La-Z-Boy Mesa?

La-Z-Boy Mesa is open every day from 10:00 AM to 6:00 PM. Note that it is closed on November 27, December 24, and December 25, 2025.