Store your belongings at Extra Space Storage on 837 E Broadway Rd in Mesa, AZ today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Staff members, particularly Ruben, Andrew, and Alejandra, received high praise for their helpfulness, professionalism, and attentiveness.
Pricing Issues
Several customers expressed dissatisfaction with significant increases in rental prices after initial agreements, leading to frustration and negative experiences.
Cleanliness and Security
The facility is frequently noted for being clean, well-maintained, and secure, contributing to a positive overall impression.
Accessibility
Customers appreciated the ease of access to their units and the convenience of the mobile app for gate entry.
Mixed Experiences
While many reviews highlight positive interactions, some customers reported issues with billing and service inconsistencies.
VA
Victoria Armstrong
4 days ago
5.0
Jessica has assisted me a few times most recently and she's been very helpful and professional. She's found solutions and more reasons to say yes. A very positive experience than my experience with the former company & manager.
SC
Serenity Corral
Nov 14, 2025
5.0
Ruben was amazing from the start to end! Thank you for all your help!
II
Isa P (Isa)
Oct 25, 2025
5.0
Ruben was able to get me in a storage space fast! Very helpful and explained everything throughly.
TG
Tim Gocza
Oct 11, 2025
1.0
I made a reservation for a unit to store a car and then a few days when I attempted to sign, the price went up. I argued and got the price back to the original.
On arrival, the location of the unit would not allow my mid sized vehicle to drive into it. I had told them ahead of time I was bringing a vehicle so there was no excuse. Ruben responded they had no other units and I could pay more for a different location. I argued to Ruben's boss that they promised a unit to fit my car through the door. He was difficult, but I eventually got another other unit without paying extra (the better location unit barely allowed my collector car to drive in- this was very, very stressful).
There were also issues with the garage door not staying up on its own. Little concern was shown when I said this was an issue for me.
A few month into the lease, they send me a notice that the rent is going up nearly DOUBLE!
I will never go back! YOU HAVE BEEN WARNED!
UPDATE: The owner asked me to call (see below), so I called the number provided. Rubin answered the phone and I explained why I was calling. He said he had no idea why I was directed to this line. That ended my call. This just further shows what a joke this business is.
KP
Kennan Francis Parish
Oct 8, 2025
5.0
Darrell is absolutely fantastic! We were moving out of our storage unit along with having some issues with the move, Darrell stepped in and he went above and beyond to help us with everything that we needed. With his help, it made it easier to handle everything. Thank-you Darrell for everything that you have done!la
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Mesa, Ahwatukee, Paradise Valley, Guadalupe, and other nearby communities.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of E Broadway Rd and S Horne.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
What are the access hours for Extra Space Storage in Mesa, AZ?
Extra Space Storage is open every day from 6:00 AM to 10:00 PM for unit access.
Where is Extra Space Storage located?
Extra Space Storage is located at 837 E Broadway Rd, Mesa, AZ 85204.
What types of storage units does Extra Space Storage offer?
They offer a large selection of storage units including drive-up access units, climate-controlled units, and non climate-controlled units.
Does Extra Space Storage provide packing and moving supplies?
Yes, you can purchase moving and packing supplies such as boxes at Extra Space Storage either online or at the facility.
Are vehicle storage options available at Extra Space Storage?
Yes, Extra Space Storage offers vehicle storage with indoor, outdoor, and covered options available.
What payment methods does Extra Space Storage accept?
They accept American Express, Apple Pay, cash, check, Discover, Mastercard, and Visa for payments.
Is Extra Space Storage accessible for people with disabilities?
Yes, the facility is ADA compliant to ensure accessibility for all customers.
What nearby places might be useful to visit before or after using Extra Space Storage?
Nearby places include Marcos Auto Shop for vehicle services, La Estrella Panaderia for bakery and food, and Camargo's Barbershop for grooming needs, making it convenient to combine errands.
Are there other self-storage facilities near Extra Space Storage for comparison or additional options?
Yes, Life Storage is a nearby self-storage facility with packing supplies and retail services that you might consider.
Which community and recreational places are close to Extra Space Storage?
Nearby community and recreation places include Arizona International Buddhist Meditation Center and Eagles Community Center, which provide opportunities for relaxation and fitness near your storage visit.