Lowe's Home Improvement

4.2
2891 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Goodyear, AZ Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
13191 W McDowell Road, Goodyear, AZ
85338, United States

Hours

Reviews

4.2
2,664 reviews
5 stars
1,536
4 stars
597
3 stars
198
2 stars
95
1 star
238

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Product Availability

Several reviews highlighted issues with stock levels, including items being out of stock or discrepancies between online availability and in-store inventory.

Store Experience

Customers appreciated the cleanliness and organization of the store, although some reported long wait times for assistance and checkout.

Management Issues

There were multiple complaints regarding poor management interactions, with some customers feeling dismissed or receiving inadequate support from management.

Returns and Policies

Customers expressed frustration with return policies and experiences, particularly regarding military discounts and handling of returns.
  • FK
    Fran Kenney
    1 day ago
    2.0
    Could use better staff. Theres absolutely no one around to help. It took us 2 attemps to get someone in lumber to cut 1 sheet of OSB for us. We will be going to home depot from now on. Theres staff all over the place at Home Depot and they ask you if they can help you with anything.
  • KR
    Karen Rossorelli
    3 days ago
    1.0
    Never had a scooter for my father cuz he needs it. He can't walk that far. Nobody there to help you so I end up going to home Depot. Are we going to home Depot cuz I always have carts. They always have somebody to help you!!!
  • JJ
    Jordan
    6 days ago
    5.0
    Same day pickup in 1 hour on my new washer. THANK YOU
  • JH
    Justin Hatten
    Nov 5, 2025
    4.0
    This isn't the closest location to me but I prefer it and always drive by the the one closest to me. Always great service and the employees are always in a good mood!
  • CM
    Courtney Mullins
    Oct 28, 2025
    5.0
    Love coming to this Lowes. Always an associate available to help, usually moments from when I decide I need to find someone, such as at the key-cutting station. They are all friendly, too. Personally quite a different vibe than at Home Depot- in a positive way.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.