Question 1

Can I use my current frame with my Tempur-Pedic Mattress?

Accepted Answer

Yes. We design our mattresses to fit most standard size bed furniture and frames.

Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.

If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.

Question 2

How does my new mattress arrive?

Accepted Answer

With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.

The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.

Question 3

What is the difference between Medium & Medium Hybrid in feel?

Accepted Answer

Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.

Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.

Question 4

Do you offer mattresses for RVs, boats, planes or other non-traditional locations?

Accepted Answer

Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.

Call 888-811-5053 to speak with a Sleep Expert.

Question 5

Do you have replacement covers for mattresses?

Accepted Answer

Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.

Question 6

Does Tempur-Pedic Flagship Store offer delivery and in-store pickup options?

Accepted Answer

Yes, the store offers both in-store pickup and delivery services.

Question 7

What payment methods are accepted at Tempur-Pedic Flagship Store?

Accepted Answer

They accept American Express, Apple Pay, Cash, Check, Diners Club, Discover, Financing options, Mastercard, and Visa.

Question 8

What are the store hours for Tempur-Pedic Flagship Store in Glendale, AZ?

Accepted Answer

The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Question 9

Can I use my current bed frame with a Tempur-Pedic Mattress purchased from this store?

Accepted Answer

Yes, Tempur-Pedic mattresses are designed to fit most standard size bed frames, provided they are designed for the U.S. market and are not unusually sized. Using a firm, solid-surface, non-spring base is recommended to maintain the warranty.

Question 10

How does mattress delivery work with Tempur-Pedic Flagship Store?

Accepted Answer

Most mattresses come with free White Glove delivery, where the mattress is set up at your home and packaging removed. The TEMPUR-Cloud mattress ships compressed via UPS and is delivered to your door for self-setup without removal of your old mattress.

Question 11

Does the store provide mattress replacement covers?

Accepted Answer

Yes, replacement covers for mattresses with removable covers are available online or through Sleep Guides at the store for older models.

Question 12

What types of products are available at the Tempur-Pedic Flagship Store?

Accepted Answer

The store offers a wide range of Tempur-Pedic products including mattresses like TEMPUR-PRObreeze, TEMPUR-ProAdapt, TEMPUR-LuxeAdapt, adjustable bases, pillows, bedding, toppers, and travel pillows.

Question 13

Are there nearby restaurants where I can eat before or after visiting Tempur-Pedic Flagship Store?

Accepted Answer

Yes, nearby restaurants include Blaze Pizza, The Habit Burger Grill, Portillo's, Olive Garden, Cinnabon, Raising Cane's, and On The Border Mexican Grill & Cantina, offering a variety of dining options.

Question 14

What nearby stores can I visit for additional furniture or home goods while shopping at Tempur-Pedic Flagship Store?

Accepted Answer

Nearby furniture and home goods stores include Lovesac and Ethan Allen, offering more options for home furnishings in close proximity.

Question 15

Are there any nearby vision or eyewear services close to Tempur-Pedic Flagship Store?

Accepted Answer

Yes, Pearle Vision and Family First Vision Care - Glendale are nearby optometrists and eyewear providers you can visit along with Tempur-Pedic.

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