Gilbert Self Storage located just five miles west of the new Phoenix/Mesa Airport, in Mesa AZ. We have two exits off the 202 freeway to access our location at either Val Vista (head north) or Williams Field Rd. (and head west). We offer enclosed self storage with climate controlled units and non cooled units. Our units are single story with aisles wide enough to accommodate 53ft semi-tractor trailers.
We feature Self Storage Professionals on-site 24/7, interior lighted units, controlled gate access, and wide drive aisles.
We have a lot of repeat customers that come and go allowing them to use the benefit of the onetime setup fee, which in return shows us that they prefer our storage center over other facilities.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.