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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Gilbert, AZ, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,888 reviews
5 stars
1,087
4 stars
416
3 stars
146
2 stars
57
1 star
182
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being unresponsive or rude.
Product Availability
Customers frequently report issues with items being out of stock or discrepancies between online availability and in-store stock.
Store Organization
The store is generally noted for being clean and well-organized, making it easier for customers to find what they need.
Checkout Experience
Many customers express dissatisfaction with the shift to self-checkout, preferring traditional cashier service.
Employee Knowledge
While some employees are recognized for their expertise and assistance, others are noted for lacking knowledge or being unavailable.
- PKPaige Kowalesky6 days ago1.0Really not happy with the new Kids DIY projects. Before you could secure the build kits online with no hassle, but on January 6th they changed it so now you have to create a kids profile! It asks for names and birthdates and I understand this information is used to “track” your mini builders projects but I refuse to give out that information so I used random names and birthdates because I don’t feel comfortable with this new system.
- GTGrace TongDec 31, 20255.0I came in requesting donations, and was helped immediately by the assistant manager. The staff were so kind and helpful, and I would prefer to shop at Lowes for my future needs.
- DADaniel AndrewsDec 30, 20255.0I had to get some tile flooring grout and mortar. Ed in this department was helpful and very knowledgeable. I got exactly what I needed. thanks.
- TTTony TempoDec 22, 20251.0Out of stock of an item showing in stock. Their website offered to ship it for free, so I ordered it for delivery. While I was there, was looking for something else that was ended up being out. By the time I got home, they notified me my order was canceled. Wish I had gone to home depot tbh
- JBJanet BellDec 11, 20251.0I have shopped at this store for nearly for a long time but the experience has gone downhill with poor service in most areas and a gardening section full of unhealthy plants and no help in sight. After seeing how much better the Val Vista and Warner Home Depot looked it is clear that Home Depot has pulled ahead and I wish this place still cared the way it used to.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands are available at Lowe's Home Improvement in Gilbert, AZ?
Lowe's offers appliances, bathroom supplies, building materials, flooring, lawn and garden equipment, tools, and more, including brands like GE, Whirlpool, LG, Samsung, and Craftsman.
What are the store hours for Lowe's Home Improvement in Gilbert, AZ?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM, with holiday hours varying.
Does Lowe's in Gilbert, AZ offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account, and you'll receive email updates about your order.
What is the return policy at Lowe's Home Improvement?
Most items can be returned within 90 days. For online orders, you can start a return online; in-store returns require proof of purchase at the customer service desk.
Does Lowe's provide installation services?
Yes, Lowe's offers various installation services including appliances, flooring, cabinets, lighting, HVAC, and more.
What payment options are accepted at Lowe's in Gilbert?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What nearby places can I visit when shopping at Lowe's in Gilbert, AZ?
Nearby you can visit places like Jersey Mike's Subs and Panda Express for food, QuikTrip for gas and convenience items, and Minute Key for locksmith services.
How can nearby locksmith services complement my visit to Lowe's?
If you need key or lock services after buying hardware or home security products at Lowe's, nearby locksmiths like AZ Locksmith Gilbert and Locksmith Gilbert AZ can assist you.
Are there nearby options for storage or automotive services close to Lowe's?
Yes, Public Storage and Life Storage - Gilbert offer storage facilities, while Sun Devil Auto nearby provides automotive repair and auto glass service.