Extra Space Storage

4.9
792 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 765 E Baseline Rd in Gilbert, AZ today! Our large selection of storage units, climate controlled units, electronic gate access, alarmed units, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, security access to your floor only, military discount, wide drive isles, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
765 E Baseline Rd, Gilbert, AZ
85233, United States

Hours

Reviews

4.9
792 reviews
5 stars
751
4 stars
22
3 stars
7
2 stars
4
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Bryan and Alejandro.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Concerns

Several reviews expressed dissatisfaction with frequent and significant price increases, leading to frustration among long-term customers.

Easy Process

Customers appreciated the straightforward rental process and quick service, making it easy to secure storage units.

Security Issues

There were reports of security concerns, including a burglary incident, which raised questions about the facility's safety measures.
  • PR
    Patirck Rooney
    Nov 15, 2025
    5.0
    Pete was amazing,great packing material prices!
  • PC
    Phil Celaya
    Nov 8, 2025
    5.0
    Bryan’s assistance in securing a storage unit was invaluable. Additionally, he promptly resolved an error I encountered during the online registration process, enabling me to commence the relocation of my belongings. I extend my sincere gratitude for his invaluable support.
  • NC
    Nicolas Coons
    Nov 4, 2025
    4.0
    Employees and the facility were great, very nice, helpful, clean, etc. I was never concerned for the condition of my stuff while it was in storage. It is a little bit pricey though, and the rates go up every 4 months regardless of anything else, so I can't give it a five star due to that.
  • CE
    Carrie Elias
    Nov 3, 2025
    5.0
    This was a great place to destroy my stuff for about a year and a half Everyone was very nice and helpful. I would definitely recommend it to anyone needing a storage facility.
  • ST
    Shawn Thomas
    Oct 26, 2025
    5.0
    Imagine you spend 7 years as a customer. You're rate triples during that time because somehow inflation and "market adjustments" justify continually increasing the rate (from $200 to $600.) So you might think that handling over literally $30,000 in that time to them (and we're all stupid for doing it) would net you some kind of mercy -- or maybe an just email to alert you to the actual auction date? They do not care about you. They won't say, "Hmm, this customer has been pretty good for us." It all boils down to milking every dollar as fast as possible. Add in 20% late fees and then lien fees and you're at $800 once you get behind. How are you going to catch up when you can't even get a 3% raise every year? They will not care when your entire life is tossed into a garbage bin. They do not have a shred of ethics in their souls. Do not take the chance.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.