Extra Space Storage

4.9
526 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 4550 E Pecos Rd in Gilbert, AZ today! Our large selection of storage units, drive up access, drive up units, climate controlled units, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
4550 E Pecos Rd, Gilbert, AZ
85297, United States

Hours

Reviews

4.9
526 reviews
5 stars
506
4 stars
6
3 stars
2
2 stars
2
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Andrew, for being friendly, helpful, and professional throughout the rental process.

Cleanliness

The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.

Rate Increases

Several reviews expressed dissatisfaction with frequent and significant rate increases, leading some customers to consider moving out.

Convenience

Customers appreciated the easy access to the facility and the convenience of using the app for entry.
  • MR
    Matt “Rungunseattacos”
    Dec 15, 2025
    5.0
    Very easy to move in and move out. They make the whole process a breeze. Facility is kept clean and temperature controlled. The ability to use the app to open the doors is very convenient. Would definitely use this place again should the need for storage arise.
  • AS
    Ashley Segan
    Dec 13, 2025
    5.0
    Love the friendly help, clean space and easy access of this location. Highly recommend Extra Storage Space.
  • ST
    Shawn Thomas
    Nov 22, 2025
    1.0
    Luke is telling the truth. My own rent had tripled to $600. And they absolutely won't do anything beyond the bare minimum required by law. They'll send you the mail notice require by law and nothing more -- even when they already use your email for other stuff. That's what they want to call "transparency" in the responses? They are now the biggest storage player in the country. The whole scam is built on your laziness and apathy. You expected customer service and actual climate control? Get real. This is a real estate investment operation.
  • TL
    Todd Lynd
    Nov 17, 2025
    5.0
    Easy access.clean. Friendly and knowledgeable employees. Plus the privided carts are fantastic. I would recommend.
  • EH
    Emily Harris
    Nov 7, 2025
    1.0
    No big deal but we’ve only had two units here over the past couple of years and somehow never received a single notice about a rate increase so definitely keep a close eye on your monthly rate, since it seems it can just go up whenever it feels like it. Andrew mentioned that the contracts don’t technically spell out certain terms or conditions, but don’t worry, he’ll be more than happy to explain how the store chooses to do things and call it “transparency.” Truly can’t not recommend this place enough.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.