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Frequently Asked Questions About Tower Storage
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the regular access hours and gate hours for Tower Storage?
Tower Storage gates are accessible daily from 6:00 AM to 10:00 PM, while the office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and Sunday from 10:00 AM to 2:00 PM.
Are there any items that I am not allowed to store at Tower Storage?
Prohibited items include liquids, explosives, flammable liquids, toxic materials, and perishables. Contact Tower Storage if you have questions about specific items.
When can I move into a storage unit at Tower Storage?
You can move in anytime during office hours as long as there is an available storage space that meets your needs.
What documentation is required to rent a storage unit?
A government issued photo ID such as a driver's license, state ID, or passport is required. Military customers may need to provide additional information.
What are the payment options available at Tower Storage?
Tower Storage accepts checks, cash, VISA, Mastercard, cashier's checks, and money orders. Automatic payments are also available.
Does Tower Storage require a long-term lease?
No, storage unit rentals are on a month-to-month basis with no long-term obligations.
Can I view the facility before renting a unit?
Yes, you can stop by anytime during office hours for a complimentary tour of the facility.
Are there nearby postal services close to Tower Storage for convenient shipping and mailing?
Yes, multiple nearby postal services include the United States Postal Service, US Post Office, USPS - Ocotillo Station, and a UPS Access Point location, making shipping and mailing convenient when visiting Tower Storage.
What local amenities are near Tower Storage for customers to visit?
Nearby amenities include Petite Pets Dog Sitting Service for pet care, Bar Louie for dining and drinks, and Vivacity Auto Spa for car washing and detailing.
Are there nearby transportation or automotive services to assist with getting to Tower Storage?
Yes, nearby places such as airRyd provide shipping and automotive repair services, and gas stations like ARCO and ampm offer fueling and convenience store options to support your visit.