Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Chandler, AZ offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,478 reviews
5 stars
877
4 stars
349
3 stars
99
2 stars
47
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received high praise for their helpfulness, others were criticized for poor service and lack of knowledge.
Employee Recognition
Several customers highlighted specific employees for their exceptional service, indicating that individual staff members can significantly enhance the shopping experience.
Store Cleanliness
Customers generally appreciated the cleanliness and organization of the store, noting it as a positive aspect compared to competitors.
Inventory Issues
There were multiple complaints regarding inventory discrepancies, with customers expressing frustration over items being listed as in stock but not available.
Management Concerns
Several reviews mentioned issues with management, particularly regarding customer service failures and handling of complaints.
- CCChris ChicDec 9, 20255.0Peter in electrical is always extremely helpful and informative. He takes his time to recommend certain products for my projects. Every time I go to Lowe’s he has been amazing and always happy to help. 5 stars would recommend.
- DJDr. Dustin JacksonDec 9, 20255.0As a veteran, there’s a lot of organizations that do things for you to help you. Like discounts or special offers. But Lowe’s goes above and beyond with their veteran parking spots. This really makes us veterans feel a little extra special as we’re coming here to buy things we needthank you for going above and beyond Lowe’s!
- JSJacob ShumateDec 7, 20251.0Brittany should be fired on the spot!!! She is the worst manager I have ever met in my life. She complicated a very simple situation and made us wait over 30 minutes and then lied to us about the Lowe’s policy. We had to pay for the same items 3 different times because she didn’t know the policy. Lowe’s, you should fire this employee immediately or at least remove them as a manager because I can guarantee you that they are costing you business. We will never be back to this Lowe’s location again. We were one of the winners of the Black Friday buckets this year and got the 20% off coupon. Brittany refused to honor the coupon today unless we paid for it using the Lowe’s credit card. It did not say this anywhere on the coupon, she was making this up. She then used up coupons that I had saved up on my Lowe’s rewards account, without my permission. Also, she was extremely rude to us. Even the other employees were apologizing to us for her behavior. This is unacceptable. On top of all of this, the manager never gave me a receipt for my purchase. Your managers should be trained on your policies and how to interact with customers. EVERYONE, I highly recommend you STOP giving Lowe’s your money. There is a Home Depot with much better customer service a block away!
- JPJudy PrescottNov 11, 20255.0Associates were very attentive. I was a nice change.
- DGDivine GraceNov 6, 20255.0I'm shouting out "TAMMY"- in the garden department. I want to take a moment to recognize and sincerely thank you for displaying "human authenticity" by providing such an exceptional experience as I start my gardening journey. Your willingness to go out of your way to assist, your professionalism, and your genuine care did not go unnoticed. It’s rare to encounter someone who takes such pride in their work and consistently delivers excellence. Your dedication truly reflects the values of outstanding service and makes a lasting positive impression. Gratitude 🙏🏾
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Chandler, AZ?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more at Lowe's Home Improvement in Chandler, AZ.
What are the store hours for Lowe's in Chandler, AZ?
The store is open Monday to Saturday from 5:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's in Chandler offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering the order number or logging in to your MyLowe's account. Email updates will notify you of any changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payments.
Can I return or exchange items at Lowe's?
Most items can be returned within 90 days. Returns can be initiated online for purchases made on Lowes.com or in-store with proof of purchase.
What installation services does Lowe's provide?
Lowe's offers various installation services including appliances, flooring, blinds, cabinetry, countertops, HVAC, lighting, doors, windows, fencing, and more.
What nearby restaurants can I visit before or after shopping at Lowe's Chandler?
Nearby restaurants include In-N-Out Burger, Portillo's, Sandbar Mexican Grill, Bahama Breeze, and BJ's Restaurant & Brewhouse, offering a variety of fast food, Mexican, American, and more.
Are there any nearby locksmith services close to Lowe's in Chandler?
Yes, minuteKEY and Minute Key locksmith services are located near Lowe's, convenient for any key or lock needs during your visit.
What entertainment or notable landmarks are near Lowe's in Chandler?
Lumiere Chandler, a landmark and real estate accommodation, is nearby, offering an option for sightseeing or accommodation during your visit to Lowe's.