Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Chandler, AZ Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,048 reviews
5 stars
630
4 stars
229
3 stars
66
2 stars
34
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised friendly and helpful staff, others reported rude or unhelpful interactions.
Product Availability
Customers expressed frustration with product availability, noting that items were often out of stock or not as advertised.
Store Cleanliness
The store is generally described as clean and organized, with some customers appreciating the layout and environment.
Online Ordering Issues
Several customers reported problems with online orders, including incorrect charges and delays in delivery.
Employee Knowledge
While some employees were noted for their helpfulness and knowledge, others were criticized for lacking information about products.
- ANAlbert NulsenOct 29, 20252.0I attempted to get mirror brackets, shelf pegs, and knobs for a project. I brought in examples (items obtained directly from the project I’m working on) of what I needed. I hobbled around the store for 30 minutes trying to find what I needed. I finally asked (and showed) an employee what I needed. All he did was say they weren’t in his department, googled “shelves” and sent me to find aisles 39 and 40. Which didn’t have what I needed because it was all shelving, for cabinets and closets. L brackets and the like. Kudos to the employee for asking me if I needed help, which was then negated by the half-assed assistance provided in unsuccessfully helping me find what I needed. I decided to look up shelf pegs online in the off chance it might tell me where they are in the store. Making double sure I have the right zip code for the store I’m in. Aisle 14/bay 18. Hobbled (because my foot is injured) on over to the other side of the store for aisle 14 bay 18. It’s knobs and handles for drawers and cabinets. No shelf pegs of any kind. F - for the half-assed assistance. F - for the incorrect information on the website when the customer service didn’t work out. 2-stars were given solely because they were open and the AC was on. The knobs I picked out for my project were left. I handed them to a passing employee on my way out the door.
- JVJoshua ValenciaSep 27, 20255.0Friendly sales associates and good prices!
- LLLarrilyn LawrenceSep 21, 20253.0Sale coming up shortly but would not apply. Recommended 3 gallons of paint. Only needed 1
- LLLauraSep 11, 20255.0Very friendly with great customer service.
- PDPaul DarversAug 31, 20254.0This is a mostly clean and organized store compared to a few others I've been to. There's a new one that opened in copa and I guess this one will be the comparison. They had what I needed in paints and a new angle grinder. Here's to hoping they keep it up.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Chandler offer?
Lowe's Home Improvement offers a wide range of products including appliances, paint, tools, flooring, plumbing supplies, decking, grills, lumber, and gardening equipment. They also provide installation services such as appliance installation, flooring installation, and HVAC installation.
What are the operating hours of Lowe's Home Improvement in Chandler?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM, with specific holiday hours and closures.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customers in Chandler, AZ.
How can I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, returns can be started through your order history on Lowes.com. In-store returns require proof of purchase at the customer service desk.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby places where I can refill propane tanks when shopping at Lowe's?
Yes, the Blue Rhino Propane Exchange is located nearby, offering convenient propane refills close to Lowe's for your outdoor grilling needs.
What nearby food options are available around Lowe's Home Improvement in Chandler?
Nearby dining options include Manuel's Mexican Restaurant & Cantina, Garcia's Mexican Restaurant, Senor Taco, Jack in the Box, Jet's Pizza, and Subway, providing various cuisine choices before or after your Lowe's visit.
Are there any nearby courier or shipping services around Lowe's?
Yes, several UPS Access Point locations, UPS Alliance Shipping Partners, and an Amazon Locker are close to Lowe's, making it convenient to manage shipping and package pick-ups during your visit.
Does Lowe's offer assistance for customers who speak languages other than English?
Lowe's offers in-store translation services for languages other than English and Spanish to assist a wider range of customers.
How can customers manage and track their orders with Lowe's?
Customers can track their orders online by entering the order number or logging into their MyLowe's account. Email updates are provided as order status changes.