Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Chandler, AZ Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unresponsive.
Product Availability
Customers generally found the store well-stocked and able to meet their needs, although some reported issues with specific items being unavailable.
Delivery Issues
Several reviews highlighted significant problems with delivery and installation services, leading to customer frustration and dissatisfaction.
Store Cleanliness
The store is frequently described as clean and organized, contributing positively to the shopping experience.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, noting that items were often more expensive than competitors like Home Depot.
CS
C S
6 days ago
1.0
Will flat out lie to you to get your business. Complete incompetence and dishonesty. Still waiting on a door ordered a long time ago. It had to be be measured twice, because they can’t measure. Now more excuses. If they were upfront I would
Have gone elsewhere. They now have excuses blaming the holidays. Well, you knew what day it was when I ordered it so why not say it’ll take longer then!? Ohhh wait. You wanted my money! The best and brightest do not get hired here at Lowe’s.
Do NOT order anything from here!!
RR
Racheal
6 days ago
5.0
Has everything you’re looking for . Staff is very friendly and helpful.
SW
Samantha Wilson
Nov 8, 2025
5.0
The location on Chandler Blvd and Price road: huge shoutout to Brian who helped me in the plumbing section Friday night. He was kind, patient, and got me exactly what I needed. I this stores management passes along my gratitude!
TM
Tired Old Medic
Nov 8, 2025
5.0
Wow. The customer service here is amazing. Our Lowes stores back in Oregon need to take lessons from this management. We had 2 different staff members go out of their way helping us find what we needed. Definitely would shop here again if I lived here
SH
Sam Hanna
Oct 20, 2025
5.0
My wife and I had a wonderful experience. An employee named John helped us load 6 heavy bags of sand into our cart and showed us where to find everything we needed for our landscaping project. At one point he went and found a bigger cart for us so that we could fit everything in. Thanks again, John! You are a true professional and it was a pleasure to meet you.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Chandler, AZ offer?
Lowe's offers a wide range of products including appliances, tools, paint, flooring, plumbing, outdoor equipment, and more. Services include installation for appliances, flooring, cabinets, and other home improvement needs.
What are the store hours for Lowe's Home Improvement in Chandler?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Hours vary on holidays.
Does Lowe's Chandler offer delivery and in-store pickup options?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my Lowe's order?
You can check order status online by entering your order number or by logging into your MyLowe's account. You'll receive email updates regarding your order.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there any installation services available at Lowe's Chandler?
Yes, Lowe's offers various installation services including appliances, flooring, cabinets, roofing, HVAC, and more to assist with your home improvement projects.
What nearby places can I visit when shopping at Lowe's in Chandler?
Near Lowe's, you can visit All American Outdoor Living for outdoor furniture, PetSmart for pet supplies, and In-N-Out Burger for a meal after shopping.
Is there a propane exchange service near Lowe's Chandler?
Yes, Blue Rhino Propane Exchange is located nearby, making it convenient for customers needing propane.
Where can I get locksmith services close to Lowe's Home Improvement?
minuteKEY and Minute Key locksmith services are located near Lowe's in Chandler for your key and lock needs.
Does Lowe's in Chandler provide support for multiple languages?
Lowe's provides services in English and Spanish, with in-store translation services available for other languages.