Business Details
About
Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.7
962 reviews
5 stars
848
4 stars
55
3 stars
15
2 stars
20
1 star
24
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers consistently praised the knowledgeable and helpful sales staff, particularly mentioning Tracy and Misti for their exceptional service.
Product Quality
While many customers appreciated the quality of the furniture, some expressed disappointment with durability issues and high prices.
Delivery Issues
Several reviews highlighted significant delays and problems with delivery, leading to frustration among customers.
Customer Service
Mixed feedback on customer service; while some had positive experiences, others reported poor follow-up and unresolved issues.
- HHhiswife1 day ago5.0Very informative and super helpful! Im sure we will enjoy our new purchase for years to come!
- LGLana GibsonJan 6, 20265.0La-Z-Boy's New Year's sale had great prices! Tracy was quite personable and efficient in putting our order together. He was very knowledgeable about the products being sold.
- SSSybil SloaneJan 6, 20261.0LOW QUALITY FURNITURE & ABSENT STORE MANAGEMENT. Tested a chair. It made a clunking noise. Tested same chair on floor, no noise. Told by 2 sales reps it was likely due to it being a floor model for a long time. One sales rep went on to further say the chair also recently held a Receiver for the Cardinals so a spring may have come loose. Bought that model. Delivered. 1st seating 1 minute, good. 2nd seating by 2nd member in home for 1 minute, good. Moved chair 3 in to be able to recline. 3rd seating, LOUD spring noise on one side and LOUD creaking on other side. Went back to the store the next day and voiced concerns over this happening the first 10 minutes after delivery. Was told CRAIG the MANAGER was out, back tomorrow, she left him a note in his desk to call me and submitted a repair request. FIRST: WHY DIDNT LA Z BIY JUST OFFER TO REPLACE IT OR REFUND IT? SECOND: NO CALL FROM CRAIG. I called, he was unavailable, so I left a message. No call. 5 days later no call from warranty repair or manager still so I call back and get put on the repair schedule for 2 weeks out. MUST HAVE A LOT OF REPAIRS...FURNITURE QUALITY GONE DOWNHILL. The warranty agent said she was leaving a message for CRAIG, BETTY AND SUSAN. THAT WAS 2 DAYS AGO. STILL NO CALL BACKS.
- JDJennifer DudeckDec 27, 20255.0Great furniture. Tracy was very knowledgeable and helped us make our decision on the perfect chair. Will definitely purchase from there again
- RBRichard BruckDec 8, 20255.0My wife and I visited our local Lazy-boy store with the intention of updating ourselves on their latest chair styles. Tracy our salesman, walked us through the different styles of Lazy-boy chairs, showing each of the models various features. We purchased a chair that really fits our needs. Above all, Tracy was very knowledgeable, great product knowledge and very easy to deal with. Great Experience! Anyone looking for comfortable furniture, I highly recommend the Chandler Lazy-boy store and just ask for Tracy.
Frequently Asked Questions About La-Z-Boy Chandler
What types of furniture does La-Z-Boy Chandler offer?
La-Z-Boy Chandler offers sofas, sectionals, chairs, recliners, loveseats, ottomans, tables, and sleepers, all customizable to fit your unique style.
What are the operating hours of La-Z-Boy Chandler?
La-Z-Boy Chandler is open daily from 10:00 AM to 6:00 PM. It is closed on Thanksgiving Day (November 27), Christmas Eve (December 24), and Christmas Day (December 25).
Does La-Z-Boy Chandler provide delivery services?
Yes, La-Z-Boy Chandler offers delivery services for their furniture products.
Is a proof of COVID-19 vaccination required to visit La-Z-Boy Chandler?
No, La-Z-Boy Chandler does not require proof of vaccination for customers.
What payment methods are accepted at La-Z-Boy Chandler?
La-Z-Boy Chandler accepts American Express, Discover, Mastercard, and Visa credit cards.
Where is La-Z-Boy Chandler located?
La-Z-Boy Chandler is located at 3055 W. Chandler Blvd., Chandler, AZ 85226, USA.
Can I visit other retail shops and restaurants near La-Z-Boy Chandler?
Yes, nearby you can visit places like Journeys Kidz (a shoe store), Helzberg Diamonds (a jewelry store), and Rubio's Coastal Grill for seafood dining.
Are there any dining options close to La-Z-Boy Chandler for a meal before or after shopping?
Yes, near La-Z-Boy Chandler you can enjoy dining at Thai Express, Chili's Grill & Bar, The Keg Steakhouse and Bar, and Benihana for a variety of cuisines.
What family-friendly attractions are close to La-Z-Boy Chandler?
Nearby family-friendly places include Crayola Experience, Gymboree children's clothing store, and Bump and Roll sports and recreation venue.
Does La-Z-Boy Chandler offer professional design services?
Yes, La-Z-Boy Chandler provides professional design services to help customers bring their vision to life.