Business Details
About
Warehouse Storage Facility
For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480.
Location
Ferguson Distribution Center
675 E Queen Creek Road, Chandler, AZ
85286, United States
Hours
Reviews
4.2
65 reviews
5 stars
42
4 stars
12
3 stars
3
2 stars
1
1 star
7
- TKTate KrogerJan 6, 20265.0No one responded when I rang the bell to get into facility. A driver that was inside already drove up to activate the gate so I could get in. I had a drop. Real nice person at check in. I asked to wait to be unload since I had time and it was no problem. Fast unload.
- JOJoel OrangeJan 4, 20261.0Terrible customer service. They make you wait and nobody attends to you..
- PTPaul TidwellJan 2, 20264.0Huge inventory in-stock. Took a little while to bring down my parts. But I guess its a huge supplier
- SCSonny CavoneDec 26, 20251.0I call the corporate number asking for specific water heater. Of the 2 times I’ve been here to pick the units up there seems to be an issue with me not receiving any correct information. They tell me stock availability over the phone then I arrive. They don’t carry these water heaters or it takes them 30 minutes to find the order that I have. Sick of this place
- DRDr. RoostertailOct 15, 20251.0Very rude and inept at using their computer system. I got the run around on parts after the mesa location sent me to the distribution center on the promise that they had what i need.. They not only didnt have my parts, they are also very rude, and treated me as if its my fault they dont know how to use the conputer. It almost makes up for the fact they are over priced.
Frequently Asked Questions About Ferguson Distribution Center
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
How can I contact Ferguson Distribution Center for website support?
For assistance with ferguson.com, call 888-222-1785 or email customer.support@ferguson.com. Support is available Monday to Friday, 8 a.m. - 8 p.m. EST.
What should I do if I forgot my password for my ferguson.com account?
Click the Forgot Password link on the login page, enter your registered email address, and follow the instructions in the email to reset your password.
How can I update my email address for my Ferguson online account?
Log in with your old email address, go to My Settings under the My Ferguson tab, select Manage My Info, then edit and save your new email address.
Can I save my login information on ferguson.com?
Yes, you can select Remember Me to save your email address on the login page. However, your password will not be saved for security reasons.
Which web browsers are best for accessing ferguson.com?
Ferguson.com works best on Edge, Safari, Firefox, and Chrome. While other browsers may work, some features may not appear correctly.
What payment methods does Ferguson Distribution Center accept online?
You can pay with Visa, Mastercard, and American Express on ferguson.com.
Does Ferguson offer financing options?
Yes, commercial financing is available through GreatAmerica Financial for qualified applicants.
What are the regular operating hours for Ferguson Distribution Center in Chandler, AZ?
The center is open Monday through Friday from 6:00 a.m. to 4:00 p.m. and closed on weekends.
Are there any early closures or holidays when Ferguson Distribution Center is closed?
Yes, the center closes early on December 24 and 31, and will be closed on November 27, December 24-25, December 31, and January 1.
What should I do in case of after-hours emergency or need commercial water heater service?
For after-hours emergencies or commercial water heater full service delivery, call (800) 217-9480.
What nearby places can customers visit for coffee before or after visiting Ferguson Distribution Center?
Customers can visit Dunkin’, a coffee shop and smoothie bar nearby, or Circle K, which also offers coffee and convenience items.
Are there any nearby childcare options for parents visiting Ferguson Distribution Center?
Yes, Life Christian Preschool and Childcare is close by, offering daycare and preschool services.
Where can customers find building supplies near Ferguson Distribution Center?
Nearby building supply stores include Outdoor Environmental Systems, KB Home The Villas at Paseo Place, and Schrader Hay Co.