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Self-Storage Facility
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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the access hours for US Storage Centers in Cave Creek?
US Storage Centers is open Monday to Saturday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and Sunday from 10:00 AM to 2:00 PM. Gate access is available daily from 6:00 AM to 10:00 PM.
Can I store flammable or hazardous materials at US Storage Centers?
No, items such as liquids, explosives, flammable liquids, toxic materials, and perishables are not allowed to be stored. Please contact the facility if you have questions about specific items.
What documentation is required to rent a storage unit?
You need to provide a government-issued photo ID, such as a driver’s license, state ID, or passport. Additional documentation may be required for military customers.
Does US Storage Centers require a long-term lease?
No, rental agreements are month-to-month with no long-term obligations required.
What payment methods are accepted at US Storage Centers?
Payments can be made using checks, cash, VISA, Mastercard, cashier's checks, and money orders. Customers may also sign up for automatic payments.
Does US Storage Centers sell moving supplies and locks?
Yes, the facility sells boxes, moving supplies, and locks for customer convenience. You may also bring your own compatible lock if preferred.
Are online reservations and rentals available?
Yes, you can reserve and rent storage units online through their website, saving time and effort.
How can nearby Papa Murphy's pizza restaurant be useful during my visit?
After storing or retrieving your items at US Storage Centers, you can grab a fresh pizza from Papa Murphy's nearby for a convenient meal before finishing your errands.
Is there a dry cleaning service near US Storage Centers?
Yes, Janson Cleaners and Tide Cleaners are nearby options for dry cleaning and laundry services, making it convenient to drop off or pick up items while accessing your storage unit.
What other personal care services are close to US Storage Centers?
Nearby you can find Glamour Nails Spa, Be Salon, Pro Nails by Lynn, and Sport Clips Haircuts for beauty and grooming services, allowing you to combine errands conveniently.