Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Van Buren, AR offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,408 reviews
5 stars
835
4 stars
289
3 stars
131
2 stars
40
1 star
113
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including difficulty finding help and rude staff interactions.
Product Availability
Customers noted issues with product availability and misleading stock information, particularly during sales.
Employee Helpfulness
While some employees received praise for their helpfulness, others were criticized for being hard to find or unresponsive.
Store Cleanliness
The store was generally described as clean, with some positive comments about the condition of the bathrooms.
Delivery Issues
Several customers experienced problems with delivery, including damaged items and poor communication regarding delivery times.
- ACArkansas Chainsaw1 day ago5.0Well stocked helpful employees
- TCtimothy coleman4 days ago4.0Great products and product options. Had computer issues inside the store a couple of times.
- GMGlenda McnattDec 22, 20251.0They have the worst employees don't even care if they sell anything at all. No help at all
- RWRuth WarnockDec 6, 20253.0The layout of the plumbing department is rather incoherent. To repair a toilet you need to visit multiple isles, fittings are not clearly marked, and toilet flange bolts?!? Never heard of her.
- TWThe WizardNov 28, 20251.0today was black Friday, I went and drove 40 mins to get to this store right after they opened at 10 after 6 and I was after a 4 pack dewalt battery set on sale, first there wasn't even a place for them just a printed sign in front of other products, second a woman came and got incredibly rude with me about it when I was trying to explain i just drove all the way out because it showed they had plenty of stock when I checked online this morning... she said they had 12 and sold them already but I got there right after they opened and only saw one person with anything dewalt and he had a bogo set not this 4 pack I've had problems at this store so many times that I'm just over it, I have zero tolerance for the poor service in this area and this lowes is the absolute worst lowes I've ever shopped... I've had issues here more than a dozen times they have damaged a fridge i had delivered was my first bad experience and that was after taking 2 weeks to deliver and countless times employees and management at this store have gotten rude over the past 4 years I guess customer service is a long lost memory to these folks
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Van Buren, AR?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the operating hours of Lowe's Home Improvement in Van Buren, AR?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Note that holiday hours may vary.
Does Lowe's in Van Buren offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
What brands are available at Lowe's Home Improvement?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Frigidaire, Craftsman, Dewalt, Kobalt, Bosch, Moen, Kohler, Weber, and many others.
How can I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. You can start a return online for Lowes.com purchases or bring proof of purchase to the customer service desk for in-store returns.
What payment options are accepted at Lowe's Van Buren store?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there any nearby restaurants where I can eat before or after shopping at Lowe's?
Yes, nearby restaurants include Taqueria La Ranchera, It's Just Wings, Starbucks, Chili's Grill & Bar, Firehouse Subs, McDonald's, and Subway. These offer a variety of dining options for your convenience.
Are there any banks near Lowe's Home Improvement in Van Buren?
Yes, several banks are nearby, including Centennial Bank, Arkansas Federal Credit Union, Arvest Bank, and others, which can be convenient for any banking needs while visiting Lowe's.
What nearby services could be useful when shopping at Lowe's?
Nearby services include UPS Access Point location for shipping needs, Coinstar Kiosk for money transfers, and local hair salons like Great Clips and SMARTSTYLE where you can get a haircut or beauty treatment.
Does Lowe's offer any special services or associations related to community support and education?
Yes, Lowe's is involved in several associations such as Lowe's Toolbox for Education, SkillsUSA, Boys & Girls Clubs of America, Habitat for Humanity, Keep America Beautiful, and the Lowe's Foundation to support community and educational initiatives.