Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Springdale, AR Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,700 reviews
5 stars
987
4 stars
386
3 stars
145
2 stars
44
1 star
138
What are people saying?
AI-generated from recent customer reviews
Customer Service
There are numerous complaints about poor customer service, including rude staff and lack of assistance when needed.
Product Availability
Customers generally appreciate the availability of products, noting that the store often has what they need.
Delivery Issues
Many reviews highlight significant problems with delivery services, including missed appointments and poor communication.
Staff Helpfulness
While some customers report helpful staff, others mention difficulty in finding assistance, indicating inconsistency in service.
Store Organization
Feedback indicates issues with store organization, including blocked aisles and messy inventory, which frustrates customers.
- HHHannah HendersonNov 14, 20251.0I don't get angry easily, and have never posted a review in my life, but I would recommend you to avoid this location. DON'T get a large delivery order from them. They will not deliver on time if ever. I have been waiting over a week already and they have made multiple promises to get my supplies delivered but they still haven't come. I am in the middle of a renovation project and having to pay my contractor to go get my supplies that were supposed to be delivered because they could not get them here. They have lots of excuses for not delivering, like no available drivers, not the right kind of truck available or they just don't know why it wasn't delivered. I believe the main reason is I live an hour away and no one wants to drive that far. They did not call me to let me they would not make it, they just never showed up. It is sad that this Lowe's location has such poor service. I have never had such poor service with Lowe's before. I had to call them any time I wanted to know anything about my order they did not communicate at alI. I will never recommend anyone get an large supply order through them again. The two associate managers were very helpful and professional but the actual manager was never available and did nothing but make empty promises. Sad that they can even run a business like this. Update: After talking to Miguel multiple times. He and Sam were able to finally get a guy to deliver my supplies. They seem to be the few individuals at this store that care what's going on. Kudos to them for their professionalism. 👏
- GEGood EatsNov 12, 20252.0Slowest Lowes I have ever been too. Always have a 5+ person line. Pro desk closes around 2pm. Contractors nightmare!
- TSTy SpearsOct 18, 20253.0This location is pretty good as far as what's in stock. But be prepared to go out to the parking lot and bring in your own material cart. Employees standing around everywhere, not a cart in the store!
- BTBailey TreslerOct 17, 20255.0Your sales floor supervisor is fantastic! I believe his name is Donald, he is just the best sale person I have ever had the privilege to do business with. I’m surprised he hasn’t become the manager on the whole dang building. He responsive, reasonable, flexible, and most of all just a great guy to talk to! He is probably the sole reason for my return! Lowe’s consider yourself lucky, you got a good one! I’ll happily continue my business through your Springdale AR location!
- BMBobby MallardOct 17, 20252.0Truck Drivers you probably won't have the best experience delivering here. Forget about your appointment time. I made it the night before. In the morning tried to check in and was told to pull up front to unload. I untarped and waited to get unloaded after about 30 minute I went back in and then I was told to pull around back. Once in the back I still had to go find someone to find someone to unload me. The young lady who helped me did all should could get me unloaded. They only have one guy unloading. If the back of the store was organized so trucks could drive straight through that would help.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Springdale, AR?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, gardening equipment, bathroom storage, and more at Lowe's Home Improvement.
What are the store hours for Lowe's Home Improvement in Springdale, AR?
Lowe's Springdale store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, with some days closed or having reduced hours.
Does Lowe's Home Improvement offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to accommodate your shopping needs.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You will also receive email updates if your order status changes.
What is the process for returning or exchanging an item at Lowe's?
Most items can be returned within 90 days. For online purchases, you can start a return through your Order History. In-store returns require proof of purchase at the customer service desk.
Which payment options does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa credit cards.
Are there any nearby places where I can exchange propane while visiting Lowe's?
Yes, Blue Rhino Propane Exchange is located nearby, making it convenient to exchange propane tanks while shopping at or visiting Lowe's.
What dining options are available near Lowe's Home Improvement in Springdale?
Nearby dining options include Golden Dragon Buffet (Chinese cuisine), Starbucks (coffee shop), Stone Mill Bread and Cafe, Jimmy John's (fast food), Blu Fin Sushi & Bar (Japanese cuisine), Cancun (Mexican restaurant), and Taco Bell.
Are there any fitness centers near Lowe's for a workout before or after shopping?
Yes, Planet Fitness is located nearby in Springdale, allowing you to visit the gym conveniently before or after your shopping trip at Lowe's.
What installation services does Lowe's Home Improvement offer?
Lowe's offers a variety of installation services including appliances installation, blinds, cabinets, carpet, countertops, deck, garage door, HVAC, lighting, flooring, roofing, sinks, shutters, smart home, tile flooring, toilets, windows, and more.