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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Russellville, AR is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,884 reviews
5 stars
975
4 stars
461
3 stars
188
2 stars
87
1 star
173
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with staff being unhelpful, rude, or unavailable when assistance was needed.
Product Availability
Customers expressed frustration with limited stock and availability of items, often finding that products listed online were not in-store.
Store Cleanliness
Several reviews mentioned that the store was dirty and poorly maintained, impacting the shopping experience.
Positive Employee Interactions
Despite negative feedback, some customers highlighted positive experiences with specific employees who provided excellent service.
Delivery Issues
Numerous complaints were made regarding delivery delays and issues with appliance orders, leading to customer dissatisfaction.
- PCPatrick CrosbyJan 4, 20262.0Store is dirty. Some products are too low quality and require multiple purchases so it’s not that good of a deal. Lumber is not that good. You have to really pick through it and still may not find a good piece. Examples of low quality are exterior door knobs, plumbing parts, and lumber.
- RJRichard JohnsonDec 28, 20252.0Plumbing fittings and couplings are getting more scarce at Lowe's. I'm sure they are happy ordering it for you. Just don't plan on being in a bind trying to make alternative repairs because options are very limited.
- RSR_Lee SntsDec 21, 20255.0They have so much to choose from. I enjoy going to the place.
- JJJoshuaDec 16, 20251.0The employees do not help and act like it’s a burden when they are finally tracked down and made to help find an item or just answer a simple question. I avoid the store here and will drive out of my way to a competitor, pay a little higher price and come away satisfied.
- KPKayla PotterDec 11, 20251.0Bought 2 gates left us waiting almost an hour to even unlock them! Lady with the key wasn't even called until the last time we asked we they were...
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Russellville, AR?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, garden and outdoor equipment, bathroom supplies, and more at Lowe's.
What are the store hours for Lowe's Home Improvement in Russellville?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Note that holiday hours may vary.
Does Lowe's in Russellville offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering the order number or logging in to your MyLowe’s account. You will also receive email updates if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Russellville?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there installation services available at Lowe's?
Yes, Lowe's offers a variety of installation services including appliances, flooring, lighting, HVAC, cabinetry, roofing, and many more.
What nearby places can I visit before or after shopping at Lowe's in Russellville?
You can visit Quality Inn if you need accommodation, enjoy a meal at Sonic Drive-In or Waffle House, or check out Focus Fitness for a workout nearby.
Is there a propane exchange service near Lowe's in Russellville?
Yes, Blue Rhino Propane Exchange is located nearby and can be a convenient option for your propane needs.
Where can I get key and locksmith services close to Lowe's home improvement store?
Minute Key, a key and locksmith service, is located near Lowe's in Russellville.
Are there financial services nearby that customers might find useful when visiting Lowe's?
Yes, Priority Federal Credit Union is nearby and offers ATM and financial services, which could be convenient for customers during their visit.