Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Rogers, AR Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
2,669 reviews
5 stars
1,410
4 stars
611
3 stars
274
2 stars
98
1 star
276
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting unhelpful or rude staff, while a few praised specific employees for their exceptional assistance.
Product Availability
Customers frequently noted that the store often has the items they need in stock, but there were also complaints about broken or incorrect items being sold.
Store Condition
Several reviews mentioned poor store maintenance, including cleanliness issues and disorganized layouts, which made shopping difficult.
Delivery Issues
Numerous customers expressed frustration with delivery services, citing delays, lack of communication, and poor handling of items.
Staff Knowledge
There were mixed reviews regarding staff knowledge, with some customers finding employees helpful and knowledgeable, while others reported a lack of expertise and assistance.
- DGD G1 day ago3.0Need to get a lot of wood. No one offered to assist. After going through about 200 boards and getting the 70 I chose I left.
- DJDennis Jacobelli2 days ago5.0Went to get toilet repair materials. When paying I must have dropped my driver's license. When I got home no license and looked everwhere for it. Called Lowe's one hour after purchase and no license. After looking all day and resigning myself to a visit to the DMV, my wife said to try Lowe' s again. Was sent to tools by A.I. After explaining my situation to Stephen, he walked across the store to Lost And Found and to my joy found my license. Stephen went above the call of duty when he did not have to. Employees like Stephen are what make me want to shop at this store even though it is far from my home. THANK YOU STEPHEN, your kindness will not be forgotten.
- AVAndre VargasNov 10, 20251.0I've been a Lowe's member for years went in there today, and the customer lady she told me that my thing went over 90 days I couldn't return it so I asked for a manager and she started rolling her eyes and I was trying to talk to her and one of the other ladies Jonha came you told me to stop yelling at her when I wasn't even raising my voice I thought it was stereotyping because I'm black and next you can never had that problem before until that day very unprofessional I will be seeking a lawyer. My training my Lowe's cards go to Home Depot sad:(
- CRCasey RodriguezOct 29, 20254.0Where I go for my rehab business. Unfortunately Lowes is always a 1 hour ordeal but because of what I'm buying. It's a great start to look for your home improvement needs. The pro staff could use some more training on customer service.
- AJAdrian JordanOct 28, 20251.0I've been putting new floor in three of our bed rooms in phases. The last time I ordered 14 boxes of flooring and had to order another box because of the broken pieces in the 14 boxes. I picked up the box today and every piece was broken. No body at lowes seemed to care the pieces were broken. Since I was ripping them I figured I could use some of what was not broke. So they gave me 19 dollars back on an 80 dollar box. I paid when I placed the order. Today they charged me 45 dollars in addition to giving me 19 dollars. Just go anywhere else to order your flooring and save yourself the headache.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Rogers, AR?
You can find a wide range of products including paint, patio furniture, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the operating hours of Lowe's Home Improvement in Rogers, AR?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with some variations on holidays.
Does Lowe's in Rogers offer installation services?
Yes, Lowe's offers a variety of installation services including appliances, flooring, blinds, cabinets, countertops, decking, doors, garage doors, HVAC, lighting, and more.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement in Rogers?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Does Lowe's in Rogers provide delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
Is there free parking available at Lowe's Home Improvement in Rogers?
Yes, free parking is available at the Lowe's location in Rogers, AR.
What nearby dining options are available around Lowe's Home Improvement in Rogers?
Nearby dining options include Chili's Grill & Bar, Devil Dogs Hot Dogs of NWA, McDonald's, Applebee's Grill + Bar, and Napoli's Italian Restaurant, offering a variety of meals before or after your visit.
Are there nearby services that might be useful when visiting Lowe's in Rogers?
Yes, minuteKEY and Minute Key locksmith services are nearby, as well as Blue Rhino Propane Exchange and Penske Truck Rental which can assist with related needs.
Can I visit nearby retail stores after shopping at Lowe's in Rogers?
Yes, nearby retail stores include Justice for children's clothing and Barnes & Noble for books and coffee, offering additional shopping opportunities during your visit.