As the trusted home improvement store near you, Lowe’s in Rogers, AR offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Mixed experiences with customer service; some employees received praise for their helpfulness, while others were criticized for being unprofessional and unresponsive.
Product Availability
Customers frequently noted that the store had the items they needed in stock, but there were also complaints about broken or incorrect products being delivered.
Store Condition
The store's cleanliness and organization received positive feedback, but there were also reports of disorganization and poorly maintained areas, such as the parking lot.
Delivery Issues
Numerous complaints about delivery delays and poor communication regarding order status, leading to frustration among customers.
JA
Jaiden Andrews
1 day ago
1.0
They told me one thing over the phone then when I got there told me something else
KC
kelsey campbell
3 days ago
5.0
Thomas in appliances made first time buying fridge, washer, and dryer a breeze with how much knowledge he was able to provide and made for such a great and non stressful experience! Will be recommending to friends and family as well as coming back for future home projects and purchases!
CK
C K
3 days ago
3.0
You need to buy the lot south of it so we can use it for flatbed unloading
PB
Perry Braud
Jan 2, 2026
1.0
Fridge installed wrong and will not correct, yes slightly more than 30 days but still was installed wrong and clear that no effort was made to level
JL
Joseph Lynch
Dec 21, 2025
5.0
We received excellent customer service and were able to get clearance tile at 60 percent off.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Rogers, AR?
You can find a wide range of products including paint, patio furniture, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the operating hours of Lowe's Home Improvement in Rogers, AR?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with some variations on holidays.
Does Lowe's in Rogers offer installation services?
Yes, Lowe's offers a variety of installation services including appliances, flooring, blinds, cabinets, countertops, decking, doors, garage doors, HVAC, lighting, and more.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement in Rogers?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Does Lowe's in Rogers provide delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
Is there free parking available at Lowe's Home Improvement in Rogers?
Yes, free parking is available at the Lowe's location in Rogers, AR.
What nearby dining options are available around Lowe's Home Improvement in Rogers?
Nearby dining options include Chili's Grill & Bar, Devil Dogs Hot Dogs of NWA, McDonald's, Applebee's Grill + Bar, and Napoli's Italian Restaurant, offering a variety of meals before or after your visit.
Are there nearby services that might be useful when visiting Lowe's in Rogers?
Yes, minuteKEY and Minute Key locksmith services are nearby, as well as Blue Rhino Propane Exchange and Penske Truck Rental which can assist with related needs.
Can I visit nearby retail stores after shopping at Lowe's in Rogers?
Yes, nearby retail stores include Justice for children's clothing and Barnes & Noble for books and coffee, offering additional shopping opportunities during your visit.