Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Pine Bluff, AR Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Numerous reviews highlighted poor customer service, with many customers reporting difficulty in finding assistance and unhelpful staff.
Store Organization
Customers frequently mentioned the store being disorganized and cluttered, making it hard to find products.
Staff Attitude
Several reviews noted that staff members displayed a lack of professionalism and were often rude or dismissive.
Product Availability
While some customers found what they needed, many expressed frustration over incorrect product labeling and stock issues.
Checkout Experience
Long wait times at checkout and a preference for self-checkout were common complaints, leading to dissatisfaction among customers.
BT
Brent Terrell
Nov 13, 2025
5.0
Got some great plant deals @ 75% off landscaping grasses due to end of season.
FA
FirstLady Anntoinette
Oct 27, 2025
1.0
Service is so unprofessional. Workers seem to hid from you instead of help. MST dont lable all products. Products service need better qualified staff! No wounder everyone go to Little Rock or NLR to get home improvement products and good service!!
LT
Lou Hash (Texashash)
Oct 24, 2025
5.0
The 2 young men in appliances were extremely helpful on the day we were shopping.
LT
Lowell Tibbs
Oct 22, 2025
1.0
Does Lowes tell their employees don't ask don't tell ? You never are approached nor any are available to assist. Thats why I only go there if Watson Chapel HW, Tractor Supply or Ace Hardware doesn't have a product.
JD
Jd Doss
Oct 8, 2025
1.0
Trashy, messy, completely unorganized. Not sure why they even bothered to open their doors, clearly even the employees hated being there and feel its OK to take it out on the customers for simply asking where something would be located.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Pine Bluff?
You can find appliances, bathroom supplies, building materials, flooring, outdoor furniture, tools, paint, plumbing essentials, and more at the Pine Bluff Lowe's store.
What are the store hours for Lowe's Home Improvement in Pine Bluff, AR?
Lowe's in Pine Bluff is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with adjusted holiday hours.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to make shopping convenient for customers.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account; email updates are also provided.
What installation services does Lowe's provide?
Lowe's offers installation services for appliances, flooring, cabinets, doors, HVAC, lighting, roofing, and many other home improvement needs.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payment.
Are there any nearby places where I can exchange propane near Lowe's in Pine Bluff?
Yes, Blue Rhino Propane Exchange is nearby, making it convenient to refuel your propane tanks after shopping at Lowe's.
What dining options are available near Lowe's Home Improvement?
Nearby restaurants include McDonald's, Wendy's, Red Lobster, KFC, and Western Sizzlin, great for grabbing a meal before or after your home improvement shopping.
Where can I find nearby lodging if I’m visiting Lowe's in Pine Bluff?
Nearby hotels such as Quality Inn & Suites Pine Bluff, Comfort Inn, Executive Inn Express, and Executive Inn Pine Bluff offer convenient accommodations.
Are there any convenient courier or shipping services near Lowe's?
Yes, there are multiple UPS Access Point locations and UPS Alliance Shipping Partner nearby for your package shipping and pickup needs.