Lowe's Home Improvement

4.0
2328 reviews

About

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As the trusted home improvement store near you, Lowe’s in North Little Rock, AR offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
4330 East McCain Boulevard, North Little Rock, AR
72117, United States

Hours

Reviews

4.0
2,159 reviews
5 stars
1,082
4 stars
510
3 stars
219
2 stars
101
1 star
247

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, many customers reported poor service, rudeness, and lack of assistance.

Product Availability

Customers expressed frustration with inventory management, noting items being out of stock or incorrect information about product availability.

Checkout Experience

The checkout process received mixed reviews, with some customers appreciating the efficiency while others complained about long wait times and issues with self-checkout.

Delivery Issues

Numerous complaints were made regarding delivery delays and poor communication about order status, leading to dissatisfaction among customers.

Store Environment

The store was generally described as clean and well-organized, but some customers noted areas needing improvement, particularly in product zoning and employee knowledge.
  • HC
    Heather Cash
    5 days ago
    5.0
    Super nice and staff was amazingly helpful in obtaining my items.
  • LW
    L W
    Dec 25, 2025
    5.0
    Great customer service! Professional employees and competitive prices.
  • SM
    Shea Maestas
    Dec 16, 2025
    1.0
    ( 2 REVIEWS IN 1 GOING TO BE LONG BUT NEED TO READ YOU'LL LEARN ABOUT PEOPLE) i did a review last week om how i truly felt about this lowes yet some how things changed from that time! How? 1. I went there 5 days ago to Christmas shop not for business! I wanted to buy myself somethings for Christmas. I found what i wanted! I was going to buy myself the big craftsmans tool box that was $800 on sale and other things. I was given the sale sticker so it could be scanned. I went to the pro check like always. the guy at the register was scanning my stuff stopped and seen the sticker on my hand before i could say something about the sticker He snatched the sticker out of my hand hit my hand while doing so & told me (you aint supposed to have that) i was pissed but before i could speak my significant other went off! He made me feel like a low life thief & embarrassed me infront of my significant other & kept arguing with us. I told him call the supervisor that gave me the sticker on the walkie talkie. He asked (supervisor) & supervisor told him if was gave to me by them. (No names) needless to say he was speechless & i was pissed. I didnt buy the Christmas gift for myself still havent. I told him he was wrong for doing what he did just because im a latino with tattoos and gold chains doesnt give anyone the right to judge me like ima thief & to prove him wrong i pulled my bank bag out showed him my 40k in cash & told him i dont need to steal i work hard for my money! Well days go by & i went back to get supplies and just didnt feel right so i left and hadnt been back until yesterday! I went in to exchange left over supplies that i didnt use on one of my houses i remodeled. I had receipts for everything and told the person i just wanted to get other things for my next house im remodeling! The thing is the card i bought it with was a temp debt card so i couldnt refund it back to it & they didnt want to give me store credit so i walked out embarrassed! I should've knew it was gonna happen cause that same day i went in and left i seen my Latino friend that is a PLATINUM PRO MEMBER that was trying to exchange a $30 mop & didnt have his receipt on that account because his wife bought it and they told him no & he had to buy the new one and was left with the broke one! We looked at each other & he said do you get treated like this here!? I said yes the first time i returned a light i had a receipt! I asked the lady for store credit but she didnt care to hear me and gave me cash back!!! HOPE EVERYONE READS THIS LONG REVIEW. Now im forced to either go to a different lowes or switch back to home depot.
  • SM
    Shea Maestas
    Dec 5, 2025
    5.0
    BEST LOWE'S AROUND ARKANSAS! I live in BAUXITE and have a (LOWES) 10 mins away BRYANT but i got to this one. WHICH 52 MINS AWAY! WHY!? BECAUSE THE EMPLOYEES ARE THE BEST EMPLOYEES AROUND. THEY TREAT EVERYONE WITH RESPECT AND LOYALTY. I'ma BUSINESS OWNER that needs supplies for my BUSINESSES so i need somewhere to go. BEFORE IT WAS (HOME DEPOT) BUT EMPLOYEES STARTED TREATING ME BAD AND I'VE BEEN A LOYAL PRO MEMBER WITH A CONSUMER CREDIT CARD SPENT TONS OF MONEY THERE. LONG STORY SHORT THEY (HOME DEPOT) DONT CARE ABOUT CUSTOMER SERVICE!! THANKS TO LELAND AND JEFF IM NOW A LOYAL PROS MEMBER WITH LOWES AND OUT OF ALL THE LOWES THIS IS THE BEST ONE. CHARLIE HEAD OF CASHIERS IS AMAZING AT WHAT SHE DOES ALSO! My LOYALTY IS WITH THEM!!!! THANKS FOR EVERYTHING.
  • JG
    jon grogan
    Nov 29, 2025
    1.0
    I just paid over 2 hundred dollars for a cabinet, and have spent probably around $6k over the last 6 months. Anyway got home opened the box and everything that is needed to assemble the cabinet was missing. That was the instructions, packing list, and all hardware (screws, nuts, bolts etc). Went back to the store at 9:02 pm, customers still inside and doors were locked. I understand that it was past closing, but 2 minutes. Finally some store managent came out said the exact same thing to them. I was told nothing we can do everything is locked up. Whilethe doors behind him were open and customers inside. I know if I was the manager, I would have at least tried to assist the customer. So from now on no matter the price I will take my money to Home Depot, or Ace, because they are not to big in the britches to help customers.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.