Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a North Little Rock, AR Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
4330 East McCain Boulevard, North Little Rock, AR
72117, United States
Hours
Reviews
4.0
2,150 reviews
5 stars
1,075
4 stars
508
3 stars
219
2 stars
102
1 star
246
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, many customers report poor service, long wait times, and unhelpful staff.
Product Availability
Customers frequently mention issues with product availability and inventory management, including items being out of stock or incorrect information about stock levels.
Store Experience
The store is generally described as clean and well-organized, but some customers find it difficult to locate items and receive assistance.
Delivery Issues
Numerous complaints about delivery services highlight delays and poor communication regarding order status.
Checkout Process
Many customers express frustration with the self-checkout system, noting a lack of traditional cashier options and confusion during the process.
- CBCarrie BrownOct 23, 20253.0Had what I needed but service was slow and unmotivated.
- JBJ BedsworthOct 22, 20251.0Called multiple times to ask questions regarding an Order. No one answers.
- CMCynthia MorganOct 21, 20251.0Compared to Home Depot, Lowe's takes way too long to get a curbside/in-store pick-up ready! I had to cancel my order and rush to the store to gather what I needed which took less time than the amount of time I'd already waited for Lowe's to get the order ready. Home Depot will have my business from now on!! I'm very disappointed with Lowe's. Also the wait time once you check in at Lowe's is MUCH longer than the wait time at Home Depot.
- LWLindey WatkinsOct 14, 20255.0My visit to this store is always great the staff is helpful when you need help locating an item.
- PMPamela MooreOct 4, 20255.0Good evening, I had most awesome EXPERIENCE at Lowe’s today it an employee Stephen is was the best ever. I walking and frustrated about looking for an item and no help. He heard me speaking and stopped and asked to assist me. He taken me to the aisle and help has as he could and offer assistance if more was needed. I really hopes a MANAGER sees this because he beyond and really do appreciate him. AWESOME Customer service. It makes want to return because of Stevens attention to customers. This NLR LOCATION.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What type of products can I find at Lowe's Home Improvement in North Little Rock?
You can find a wide selection of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, and gardening equipment.
Does Lowe's offer services like installation and delivery?
Yes, Lowe's provides various installation services such as appliances, flooring, cabinets, and deck installation. They also offer in-store pickup and delivery services.
What are the store hours for Lowe's Home Improvement in North Little Rock?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays. Holiday hours vary; for example, it is closed on November 27, 2025, and December 25, 2025.
How can I check the status of my order placed with Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. You'll also receive email updates regarding your order status.
What payment methods does Lowe's accept at the North Little Rock location?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa payment options.
Are there any nearby places around Lowe's where I can get propane?
Yes, Blue Rhino Propane Exchange is nearby, making it convenient to purchase propane for your grills or outdoor equipment after shopping at Lowe's.
What locksmith services are available near Lowe's Home Improvement?
Nearby locksmith services include KeyMe and Minute Key, which you can visit for key duplication or lock services before or after your Lowe's visit.
Are there any dining options close to Lowe's in North Little Rock?
Yes, Chick-fil-A is a nearby fast food restaurant where you can grab a meal or snack after shopping at Lowe's Home Improvement.
Does Lowe's support any community or educational organizations?
Yes, Lowe's is associated with organizations such as Lowe’s Toolbox for Education, SkillsUSA, Boys & Girls Clubs of America, Habitat for Humanity, and more.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned starting through your Order History. In-store returns require proof of purchase at the customer service desk.