Many customers praised the staff for being friendly, knowledgeable, and helpful without being pushy.
Product Quality
Customers expressed satisfaction with the quality of the furniture, although there were some complaints about specific items.
Shopping Experience
The shopping environment was described as pleasant, with a no-pressure sales approach that allowed customers to browse comfortably.
Delivery Issues
Several reviews highlighted problems with delivery timelines and communication regarding order status.
VW
Vicki Woods
4 days ago
5.0
I came in to get a new dining room set and as usual Nick was my salesperson wonderful job and of course I found the perfect set thank you Nick
JP
Jennifer Poindexter
5 days ago
4.0
Great Shopping Experience. Took longer than expected to have delivery of purchased items due to not all items left the distribution center. Estimated delivery was 2-3 weeks, took over a month to get all purchased furniture items.
SM
Sabrina Malone
Feb 18, 2026
4.0
We spent over $5k to get a new sectional with ottoman. When we ordered it, they said it was custom order so it would take 10 weeks. After 10 weeks came and went, we called and were told 10-12 weeks. When it finally got delivered, the ottoman was not the size we ordered. We called again and they said the person who we worked with was new and put in the wrong ottoman so if we wanted the one that we wanted to begin with, we would have to pay an extra $75 even though it was their mistake and we will now have to wait again for it to be delivered.
Edit now that we have gotten the problem resolved: The manager at Furniture row reached out and resolved the situation pretty quickly so I have updated the rating to reflect.
PW
Patty Walker
Feb 17, 2026
5.0
I was helped by Najee Johnson. He made the shopping experience pleasant and productive with his knowledge of the possible selections and his politeness. He offered information about the items I selected and that information assured me I was getting the kind of product that met my needs. I did not feel pressured to buy. He inspired trust in the product and himself. I’ll return to Furniture Row if I need additional furniture because of him. I will recommend him specifically to friends. Easily one of the best furniture shopping experiences I’ve ever had.
KP
Ken Pettingill
Feb 17, 2026
5.0
We needed to purchase some new furniture for our house. Reading reviews we decided on furniture row. We found a large selection of furniture and a friendly staff that let us shop pressure free and to answer any questions we may have. In the end we purchased our furniture at a competitive price and saved hundreds of dollars with a hassle free zero percent interest payments.
Thanks furniture row!
What types of furniture and home furnishings does Furniture Row offer?
Furniture Row offers a wide variety of home furnishings including bedroom, dining room, living room, home office, outdoor furniture, and related accessories such as lamps, mirrors, rugs, and linens.
What are Furniture Row's store hours?
Furniture Row is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 12:00 PM to 6:00 PM.
Where is Furniture Row located?
Furniture Row is located at 3500 N. Landers Rd., North Little Rock, AR 72117, USA.
Does Furniture Row offer delivery and financing options?
Yes, Furniture Row provides delivery services and financing options for their customers.
How can I contact Furniture Row customer service?
You can contact Furniture Row's customer service via phone at +1 501-955-5532 or toll-free at +1 844-763-6278, or email them at customerservice@furniturerow.com.
What payment methods does Furniture Row accept?
Furniture Row accepts American Express, Visa, MasterCard, Discover, cash, checks, and offers financing options.
Is Furniture Row accessible for individuals with disabilities?
Yes, Furniture Row has a wheelchair accessible entrance and parking to accommodate customers with disabilities.
Are there other furniture stores near Furniture Row?
Yes, nearby furniture stores include Denver Mattress and Sofa Mart, which customers might visit for additional home furnishing options.
What dining options are near Furniture Row if I want to eat before or after shopping?
Nearby dining options include David's Burgers NLR for fast food and Las Palmas for Tex-Mex cuisine, providing convenient meal choices around your shopping trip.
What other shopping opportunities are available near Furniture Row?
Near Furniture Row, you can shop at T.J.Maxx, Ross Dress for Less, Burlington, Bed Bath & Beyond, and Michaels Stores for clothing, crafts, home goods, and more.
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