Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Mountain Home, AR Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
124 Charles Blackburn Drive, Mountain Home, AR
72653, United States
Hours
Reviews
4.2
1,619 reviews
5 stars
941
4 stars
372
3 stars
146
2 stars
56
1 star
104
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees are praised for being helpful and knowledgeable, while others are criticized for being unresponsive or rude.
Product Availability
Customers frequently noted issues with product availability and stock levels, leading to frustration when items were not found.
Return Policy
The return policy, particularly for appliances, received negative feedback, with customers feeling it is too strict and unhelpful.
Checkout Experience
Many customers expressed dissatisfaction with the self-checkout system, preferring human cashiers for a smoother checkout process.
Store Environment
The store is generally described as clean and well-organized, but some customers noted that it can be difficult to find assistance.
- SRSherry RothrockOct 27, 20251.0We purchased some large items store associate told us to take our cart to the loading area and someone would help load it. My husband is disabled, a kind man walking by assisted me loading it while the store associates never offered to help, they avoided us as I tried to ask for help, I will be ordering from now on online and having items delivered since the store associates were very unhelpful. Very disappointed 😞
- DKDerek KiferOct 27, 20254.0Regular big box store but lately, Lowes hasn't been keeping up with the Homeses
- ECErick CarlsenOct 18, 20253.0Hard to find anyone to help me. Them most of their tools they only had the displays none of the actual tools
- STShannon ThomasOct 14, 20255.0Even though this is a corporate store, we've always preferred this due to the awesome customer service and great prices. All of the employees are so helpful, friendly and knowledgeable.
- ARAaron RossOct 9, 20251.0Really poor service. When I arrived at customer service after checking in on the app they told me I was supposed to come to the service desk and they had been looking for me. And I would have to wait for an associate. They put the exterior door on a cart and walked away and did not help me load it. When I asked for help loading no one came.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Mountain Home, AR?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the operating hours of Lowe's Home Improvement in Mountain Home, AR?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with specific holiday hour adjustments.
Does Lowe's Home Improvement offer order pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I track or check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account, and you will receive email updates about your order.
What is the process for returning or exchanging items at Lowe's?
Most items can be returned within 90 days. For online purchases, you can start a return online in your Order History. In-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, cash, check, Diners Club, Discover, MasterCard, and Visa.
Are installation services available at Lowe's Home Improvement?
Yes, Lowe's offers a variety of installation services including appliances, blinds, cabinets, carpet, countertops, doors, gutters, flooring, lighting, HVAC, and more.
Which nearby dining options can I visit before or after shopping at Lowe's in Mountain Home?
Nearby dining options include Tuscany's Italian Restaurant, Buffalo Wild Wings, Yoshi Japanese Steakhouse and Sushi, and Papa John's Pizza, great spots for a meal during your visit.
Are there any nearby mobile phone stores close to Lowe's in Mountain Home?
Yes, there are several nearby mobile phone stores such as T-Mobile, Mobilized Verizon Authorized Retailer, Verizon, and Cricket Wireless Authorized Retailer for your connectivity needs.
What other stores or services near Lowe's might be useful during my visit?
Nearby you can find services like Minute Key for locksmith needs, Blue Rhino Propane Exchange, West Plains Bank and Trust Company Loan Center, UPS Authorized Shipping Outlet, and salons like Salon Contrast and Hair By Holly.