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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the operating hours of US Storage Centers in Little Rock?
US Storage Centers is open Monday through Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and closed on Sundays. However, gate access is available daily from 6:00 AM to 10:00 PM.
Can I move in any time during office hours?
Yes, if there is a storage unit available that fits your needs, you can move in anytime during office hours.
What items am I not allowed to store at US Storage Centers?
You cannot store liquids, explosives, flammable liquids, toxic materials, or perishables. For questions about specific items, contact the facility.
What documentation is required to rent a storage unit?
A government-issued photo ID such as a driver's license, state ID, or passport is required. Military customers may need to provide additional information.
What types of payment does US Storage Centers accept?
Payments can be made by cash, checks, VISA, Mastercard, cashier's checks, money orders, and can be done in person, online, by phone, or mail. Automatic payments are also available.
Are long-term leases required?
No, US Storage Centers rents on a month-to-month basis with no long-term lease obligations.
Does US Storage Centers sell moving and packing supplies?
Yes, they sell boxes, locks, and moving supplies for customer convenience.
Is it possible to tour the facility without renting a unit?
Yes, customers can visit during office hours for a complimentary tour of the facility without needing to rent a unit.
What are some nearby places I can visit before or after my storage visit?
Nearby you can find Mickeys Cakes & Sweets for desserts, Bassett's Gym if you want to workout, and Sharks Fish and Chicken for a quick meal.
How can nearby businesses like West Village Mini Storage and MKP Inspired LLC be useful for customers?
West Village Mini Storage offers alternative storage services nearby, while MKP Inspired LLC provides professional event photography services which might be helpful if you are moving or organizing events around your storage needs.