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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the operating hours of US Storage Centers on weekdays?
US Storage Centers is open Monday through Friday from 9:30 AM to 6:00 PM.
Can I access my storage unit outside of office hours?
Yes, gate access is available daily from 6:00 AM to 10:00 PM.
What forms of payment does US Storage Centers accept?
They accept checks, cash, VISA, Mastercard, cashier's checks, and money orders.
Do I need to sign a long-term lease to rent a storage unit?
No, rentals are on a month-to-month basis with no long-term obligations.
Are there any items prohibited from storage?
Yes, prohibited items include liquids, explosives, flammable liquids, toxic materials, and perishables.
Is it possible to make a storage unit reservation or rental online?
Yes, you can reserve or rent a unit online through their website for convenience.
Does US Storage Centers sell moving supplies or locks?
Yes, locks, boxes, and moving supplies are available for purchase at the facility.
Can I tour the storage facility before renting?
Yes, you can visit during office hours to receive a complimentary tour from the professional team.
What nearby places can I visit before or after using the storage center?
Nearby you can visit Kroger for groceries, SNOWFOX for dining, and the US Post Office for mailing needs.
Are there nearby services close to US Storage Centers that might be useful?
Yes, nearby services include Russel And Lemay Plumbing for HVAC and plumbing needs, and Western Union for money transfers.
How can nearby transit or conveniences help me when visiting US Storage Centers?
Nearby ATMs like The Exchange Network and Coinme allow you to access cash easily, and nearby retail spots like Redbox can help if you want to rent movies during your visit.