Business Details
About
Home Improvement StoreLowe's
Find everything you need for home upgrades at Lowe’s in Little Rock, AR, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
1,206 reviews
5 stars
605
4 stars
263
3 stars
117
2 stars
48
1 star
173
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including long wait times for assistance and unhelpful staff.
Product Availability
Several reviews mentioned issues with product availability and inventory, leading to frustration among customers.
Positive Employee Recognition
Some employees received praise for their exceptional service, highlighting the potential for good customer experiences.
Delivery Issues
Numerous complaints were made regarding delivery delays and problems with appliance installations.
Store Cleanliness
Customers noted that the store was often dirty and disorganized, impacting their shopping experience.
- RRReubin Radford2 days ago5.0They were awesome and even though they couldn't help strap the refrigerator down they talked us through it and helped out as much as they could
- TKtim kellyDec 28, 20251.0We were in the Little Rock store yesterday. We could not get any help. Employees actually turned and walked away. This is very similiar to the Pine Bluff store. I felt this was an isolated problem. Apparently not???
- ABAndrew BrownDec 26, 20251.0This location sold me an EGO shop vac that was missing the battery. When I tried to return it they gave me merchandise credit instead of exchanging the device. The merchandise credit can only be used in store, so I cannot even make up for their mistake by trying to purchase it online. They had other opportunities to make it right (give me a battery; refund actual money), but chose not to and told me I was stuck with a $300 piece of cardboard only good in store. Update, given the perfunctory reply from Lowes. This is what I shared with the Lowes feedback survey. I did call, and no one helped. "I picked up the shop vac on Black Friday and I did not find out it was missing the battery until Christmas. Lowe's online told me to bring it in for an exchange and if there were none at West Little Rock, then I could exchange it for one online with free shipping. I brought it in, customer service was kind, but they indicated there were none in stock. They provided me store credit to purchase it online. Before leaving the parking lot, I tried to redeem it online and was informed store credit is for in store use only. I trusted that a Lowes associate would not lead me astray by providing an option that would not work, but sure enough it said on the piece of cardboard I received that it is not able to be used online. Four associates tried to figure out what to do, but ultimately told me I was stuck with a $300+ piece of cardboard, they refused to refund my money, no one would just give me the missing 5ah battery, and they told me the only option was buy something else or drive an hour to a store that had one. I spent an hour with Lowes chat thereafter and then a live call after that to try to find a solution. At one point, the person online said they were going to get the store credit information and have the product delivered. Then it was going to cost $80 to be delivered. Then, suddenly, they were unable to help. The person I spoke to said I could reach out to EGO... for a product I already returned. She confirmed I was stuck. I called the store again and after 3 calls and more waiting I finally got a manager. She was very rude and condescending, telling me I received my money and that it was clear store credit was not good online, completely dismissing that her associate was the one who told me to take the route I did. She then told me I was giving her attitude and hung up on me, despite me repeating that I just needed help. I called again to get her name, but I was instead directed to a calm man who, despite confirming Lowes screwed me over, at least did not make me feel like trash. I spent 4-5 hours on a day I took off to try to find a way to get my Christmas gift, or at least get my money back, just to be treated poorly by Lowes. I used to be a loyal customer, but I have never been treated this way by any company ever. Merry Christmas..."
- HHHanm424Dec 26, 20255.0I want to take a moment to recognize an exceptional Lowe’s team member named Jackie, who truly went above and beyond in a way you don’t see every day. While I was there, an elderly customer became sick in the bathroom. Jackie stepped in immediately with compassion, patience, and a genuine smile. She gathered supplies, helped them get cleaned up, and made sure they were safely assisted to their car—all while treating them with dignity and kindness. What stood out most was that she didn’t stop there: she also made sure they were still able to purchase their Christmas tree, turning what could have been a very upsetting experience into one filled with care and humanity. Jackie didn’t have to do any of this—but she chose to. Her actions reflected true character, empathy, and what customer service should look like. The world truly needs more people like her, and Lowe’s is lucky to have someone who cares so deeply. Thank you, Jackie, for restoring a little faith in humanity.
- NTNorma TeranDec 20, 20255.0on search of am outdoor spotlight for our 'made out of a shutter NuTCRaCKeR out front! Found the perfect light with a little help from associates :D And, don't forget to ask for your military discount!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Little Rock, AR?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed or having reduced hours.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customers.
How can I find a product online at Lowe's?
You can search using a keyword, Lowe's item number, brand, or manufacturer's model number. Additionally, you can browse by department to explore the large selection of items.
How do I check the status of my Lowe's order?
Check your order status online by entering the order number or by logging in to your MyLowe's account. Email updates will be sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are installation services available at Lowe's?
Yes, Lowe's offers various installation services including appliances, cabinets, flooring, lighting, HVAC, roofing, and many more to support home improvement projects.
Where is Lowe's Home Improvement located in Little Rock?
The store is located at 1100 South Bowman Road, Little Rock, AR 72211.
What nearby places can customers visit when shopping at Lowe's Home Improvement?
Nearby, customers can visit places such as Kris & Sam's bakery for a snack, Bowman Road Animal Clinic for pet needs, and Game Goblins for hobby and video game shopping.
How can nearby real estate services be useful to Lowe's customers?
Nearby real estate agents and property management services such as I Sell Homes, Twin City Properties, and Apartment Hunters can assist customers who are renovating new homes or searching for rental properties close to Lowe's for convenience.
Are there local fitness and recreational options near Lowe's Home Improvement?
Yes, places like Arkansas Skatium (roller/ice skating rink), Rock Town Roller Derby sports club, and The Little Gym of Little Rock offer recreational activities near Lowe's for family fun before or after shopping.