Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Little Rock, AR Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Many customers reported poor customer service, including long wait times for assistance and unhelpful staff.
Product Availability
Customers frequently noted issues with product availability and inventory, leading to frustration during their shopping experience.
Curbside Pickup
Numerous reviews highlighted problems with the curbside pickup service, including delays and lack of communication.
Staff Attitude
Several reviews mentioned rude or unprofessional behavior from staff, impacting the overall shopping experience.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and professionalism.
RE
Rebecca Evans
Nov 16, 2025
1.0
Sucks. Help sucks. No inventory.
BB
Bob Berry
Nov 2, 2025
5.0
Great place for stuff. Always some specialized person in each department.
PP
Pablo López Parragué
Oct 31, 2025
5.0
Great store, Quality product and great brands
TS
Timothy Swaim
Oct 8, 2025
5.0
Never a problem getting in and out...and I'm always on a schedule so that's very important.
ZM
Zond Monk
Oct 6, 2025
1.0
Terrible support, asked a women for help and brushed it off and said someone would be there to help us and no one ever showed and she was on the phone constantly.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Little Rock, AR?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed or having reduced hours.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customers.
How can I find a product online at Lowe's?
You can search using a keyword, Lowe's item number, brand, or manufacturer's model number. Additionally, you can browse by department to explore the large selection of items.
How do I check the status of my Lowe's order?
Check your order status online by entering the order number or by logging in to your MyLowe's account. Email updates will be sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are installation services available at Lowe's?
Yes, Lowe's offers various installation services including appliances, cabinets, flooring, lighting, HVAC, roofing, and many more to support home improvement projects.
Where is Lowe's Home Improvement located in Little Rock?
The store is located at 1100 South Bowman Road, Little Rock, AR 72211.
What nearby places can customers visit when shopping at Lowe's Home Improvement?
Nearby, customers can visit places such as Kris & Sam's bakery for a snack, Bowman Road Animal Clinic for pet needs, and Game Goblins for hobby and video game shopping.
How can nearby real estate services be useful to Lowe's customers?
Nearby real estate agents and property management services such as I Sell Homes, Twin City Properties, and Apartment Hunters can assist customers who are renovating new homes or searching for rental properties close to Lowe's for convenience.
Are there local fitness and recreational options near Lowe's Home Improvement?
Yes, places like Arkansas Skatium (roller/ice skating rink), Rock Town Roller Derby sports club, and The Little Gym of Little Rock offer recreational activities near Lowe's for family fun before or after shopping.