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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Jacksonville, AR offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,754 reviews
5 stars
972
4 stars
406
3 stars
154
2 stars
62
1 star
160
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude or unresponsive.
Product Availability
Customers frequently report issues with product availability and order fulfillment, including items being sold out or not pulled for delivery.
Store Cleanliness
The store is generally noted for being clean, with specific praise for the cleanliness of the restrooms.
Employee Knowledge
While some customers commend staff for their knowledge and assistance, others express frustration over employees' lack of product knowledge or inability to provide help.
Pricing Concerns
Several reviews mention that prices are perceived as high, and there are complaints about the value of certain products.
- SCShane CauseyJan 5, 20261.0Laziest Lowe’s in Arkansas everyone has an attitude Conway store rocks
- MLMegan LeeJan 3, 20261.0Lazy lazy gentleman working in the appliance section tonight. My husband and I wanted to purchase a fridge and oven but instead we will take our money elsewhere. The minute this individual saw us looking for a fridge, he left the area and did not return. My husband then had to ask someone to come help after waiting, only to then be waiting another 25 minutes. Let me clear, it was not busy or packed. Also to note: we came across 2 other people who needed help and were waiting around as well.
- BBBio-dataDec 11, 20254.0Husband only shops Lowe's, they have great Xmas decor and outdoor furniture and plants, my husband always finds something he needs there rain or shine he takes so long I go fall asleep in the car 🚗🚨 lol 😂
- TPTracey PedigoDec 5, 20251.0I wanted to order paint. Not even possible!
- KOKenneth OlmsteadNov 12, 20251.0For a store that’s less than 2 1/2 miles away from an Air Force Base. Their support and communication is absolutely horrendous. Customer service is no better. Call and talk to anyone you get hung up on at least three times. Trying to find something in the store, they run you in circles.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What kinds of products does Lowe's Home Improvement offer?
Lowe's offers paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What services does Lowe's provide for installation?
Lowe's provides installation services including appliances, backsplashes, blinds, cabinets, carpet, countertops, decks, doors, garage doors, garbage disposal, generators, gutters, flooring, HVAC, lighting, playsets, water heaters, shower doors, siding, sinks, smart home devices, tile, toilets, vanity, washers and dryers, water filters, windows, roofing, fences, and more.
Where is the Jacksonville, AR Lowe's store located and what are its operating hours?
The store is located at 2301 T.P. White Drive, Jacksonville, AR 72076. It is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does Lowe's offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent when status changes occur.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting a return online through your Order History. In-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payment methods.
Are there any nearby places I can visit before or after shopping at Lowe's in Jacksonville?
Nearby places include Roma Italian Restaurant for dining, Minute Key for locksmith services, and Blue Rhino Propane Exchange for propane needs, which can be convenient stops around your Lowe's visit.
Is there a place nearby Lowe's where I can get a haircut or grooming services?
Yes, Throatcutters Barbershop, Fantastic Sams Hair Salons, and Dapper Than Grooming Lounge and Salon are nearby options for hair and grooming services.
What are some nearby fitness or recreational options around Lowe's in Jacksonville?
Nearby fitness and recreational options include Planet Fitness gym and Sweat More Fitness Studio, great for a workout before or after shopping at Lowe's.