Leslie's Pool Supplies

Reviews

• BL

  Bill Ligon

  Jul 18, 2023
  1.0
  I have never been treated so rudely in my entire life. I purchased a small net for skimming debris out of my pool. It was very flimsy, warped, and just generally very cheaply made. It was $20, so I decided to return it a day later. I took the item back, with my receipt, picked up another $100 worth of chemicals and went to return it and checkout. The dark haired guy working the counter started asking me if anything was wrong with it. I told him not anything other than it’s just cheap and flimsy and I’m not happy with it. He started fumbling around with a placard on the counter to see what their return policy is, because clearly he had no clue. He said he wasn’t sure if he could take it back, because he might lose his job. I told him it clearly states on my receipt that I can return it for any reason if I’m not satisfied as long as it’s in “like new” condition, which it clearly was. He refunded my money by taking that amount off of the much larger purchase I was making and I exited the store. As I’m putting the other purchases in my car, he comes running out of the store yelling at me that the net had been used. Duh, yeah I dipped it in the water once to scoop debris and could tell I was not going to be satisfied with it long term, hence the reason for returning it, as I had said. He must have been having a bad day/life or something because he then told me I’m not ever welcome at this store again and started flipping me off, which I have video of, because I was just ignoring him and his ranting. I have purchased thousands of dollars of equipment and chemicals at this store but trust me, he didn’t need to ban me from there, as I would never step foot in there again anyway. What a disgusting employee to treat a great customer in this manner. Good riddance dude!
• PJ

  Paula Johnson

  Jun 26, 2017
  5.0
  Very friendly, helpful and had in stock what I needed

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