Business Details
About
Self-Storage FacilitySpareBox Storage
Whether you’re in a big house or small apartment, we all tend to collect items over the years that take up an excessive amount of space. Now, you have a place for your items with SpareBox Storage. Rather than resigning yourself to clutter, you can stay organized, maintain an immaculate apartment/home and impress your visitors. If you have extra items post-move in, are in between moves, or just need a place to store your valuables, you can store with SpareBox Storage in full confidence knowing your belongings will remain safe and untouched. At SpareBox Storage, our customers always come first, so check out our self storage facility in Fayetteville, Arkansas and start renting today!
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomNot available
- Wheelchair accessible seatingNot available
Location
Hours
Reviews
4.4
153 reviews
5 stars
119
4 stars
11
3 stars
3
2 stars
7
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members, with specific mentions of individuals like Petrona, Chelsie, and Nas.
Pricing Issues
Several reviews highlighted concerns about frequent rate increases and perceived overpricing, leading to dissatisfaction among long-term customers.
Facility Access
While some customers found the facility easy to access, others reported issues with the payment kiosk and gate code recognition.
Security Concerns
There were serious complaints regarding security, including reports of items being stolen and inadequate management response to incidents.
- KJkyle johnsonDec 27, 20255.0Kimberly helped out and made it a smooth process
- SSSeth SuttonNov 12, 20251.0Customer service sucks. They sell your unit instead of working with you. The payment kiosk didn't even work for the first year. Way too expensive for what they offer.
- RSRusty ShackelfordSep 29, 20252.0They’ll charge you extra for not having an “approved lock” to force you to buy one of there’s and also $14 extra to pay over the phone. They have no one on the phone that actually resides within the same continent to talk to so make sure to eat at your local Indian restaurant for dialect prep before calling. But other than that my shit was in the same place I left it.
- RMRoAnna McDanielSep 2, 20255.0KC was very helpful and polite 🙂 I am grateful for the assistance. RG McDaniel- Arkansas
- ACAaliyah ChavisAug 23, 20255.0We enjoyed using this storage facility. Shericka was very helpful in answering all of our questions. We will use this facility again!
Frequently Asked Questions About SpareBox Storage
How do I rent a unit?
We offer three simple ways to rent a unit:
On our website: You may filter through our locations to browse available units. You may also create your reservation and process your move in, all conveniently online!
On location: All our locations (excluding SpareBox 0016 and SpareBox 0019) have a 24-hour on-site rental center with an easy-to-use kiosk. The kiosk will present all unit availability for the facility, and you easily create your reservation or move right in!
With customer service: If you need assistance, please call (833) 777-7273 and one of our customer service team members will be happy to assist you in finding the right unit.
How do I set up my online account?
From the home page, click the red Register button in the upper right-hand corner:
Select your state.
Select your facility location.
Enter your last name and unit number, exactly as they appear on your invoice or receipts. Note: Be sure to include any prefixed 0’s, or if you are in an accessible unit, be sure to include “ADA” after your unit number.
After entering your last name and unit number, you will be prompted to set a password and a security question for your account.
How do I make a payment?
SpareBox offers four ways to make a payment and set your account up for autopay:
On our website:
-Log into your account
-Select Units and Payments
-Select View Information
-Select Pay Now
-You will then be prompted to “Enable Automatic Monthly Payments?”
-By selecting Yes, SpareBox will enroll you into auto payments that will automatically process each month on your due date.
-By selecting No, SpareBox will process your payment as a one-time only payment.
-After you accept or decline autopay, you will be prompted to make a payment.
At the facility:
-Our on-site rental centers offer 24-hour accessible kiosks where you may make a credit/debit card payment, as well as sign up for autopay.
Over the phone:
-Call (833) 777-7273, option 2, to speak with our customer service team.
Mail a check or money order:
-If you would like to pay by check or money order, please send your check with your SpareBox location and unit number in the memo line to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.
How do I set up auto pay?
You may set up autopay any time you make a payment by phone, website, or kiosk.
Can I pay with cash?
No, we do not accept cash payments. We encourage customers that normally prefer cash to purchase prepaid debit cards, which are available at most grocery stores, pharmacies, and convenience stores.
Why do I need to have insurance coverage for my unit?
Many tenants ask why we require tenant insurance or a protection plan. In our decades of self-storage experience, we have witnessed too many instances of tenants losing their valuables without recourse. Events like fires, natural disasters, and burglary, while rare, can leave a tenant with nothing when there is no insurance or protection plan in place.
Where do I send my proof of homeowners or renters insurance?
You may send a copy of your insurance declaration page to customer@spareboxstorage.com, or mail a copy to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.
What does contactless mean?
SpareBox is a contactless operation, meaning there is no on-site property manager. This is to increase the safety of our customers and our team members. We highly encourage you to utilize our website or our on-site kiosk for rentals, payments, and to manage your SpareBox account.
If you need assistance with a lock cut or a maintenance request, please call (833) 777-7273 and we will gladly make an appointment with a property manager.
What is the vacate policy?
SpareBox makes moving out simple! No written requirements or 30-day notice demands—just make sure your unit is empty, clean, and ready for the next customer. To inform us of your move-out, simply move-out online, call and let us know, or email us as customer@spareboxstorage.com.
How do I move out?
Once you are ready to move out, you can process the move-out through your online account, kiosk, or by phone. All SpareBox leases are month-to-month.
Note: If you move out at the beginning or middle of your billing cycle, you will not be refunded prorated rent. For that reason, we encourage move-outs to take place at the end of your billing cycle.
After scheduling your move out, be sure you remove all of your belongings and make sure your unit is clean and ready for the next customer.
It may take a few days for our property manager to verify your move-out, so disregard any automated notices you may receive shortly after you vacate.
What do I need to store my vehicle?
If you are storing a vehicle, motorcycle, boat, RV or trailer, you will need to provide us with proof of insurance and proof of ownership.
To send proof of insurance and ownership, please send a copy of your insurance declaration page, driver’s license, and registration to customer@spareboxstorage.com.
Is my rate guaranteed for the lifetime of my rental with SpareBox?
Your rate is not guaranteed for the lifetime of your rental. Periodically, we find it necessary to make adjustments to rates based on several factors including property improvements and to keep up with the rising cost of doing business. We send notifications 30 days before any rates change. You would have received this notice in the mail or by email.
What does climate-controlled mean?
Climate-controlled units are great for curbing extreme temperatures in the hot summer months and the cold winter months. These units have a typical range between 55º and 85º F. While not air conditioned the way your living room might be, these units will ensure your stored belongings won't be exposed to freezing or extreme heat.
Can I drop off my mobile storage unit at the facility? (PODs, Pack-Rat, U-Haul)
We do not offer or allow services like mobile storage, and we do not allow mobile storage to be dropped off on the premises of our facilities.
What are the access hours for SpareBox Storage in Fayetteville?
SpareBox Storage is open every day from 7:00 AM to 10:00 PM.
How can I rent a storage unit at SpareBox Storage?
You can rent a unit online through their website, on location via a 24-hour kiosk, or by calling customer service at (833) 777-7273 for assistance.
What payment options does SpareBox Storage accept?
Payments can be made using American Express, Discover, Mastercard, Visa, or by mailing a check. Cash payments are not accepted.
Is SpareBox Storage a contactless facility?
Yes, SpareBox Storage operates as a contactless facility with no on-site property manager, encouraging online or kiosk operations for rentals and payments.
How do I set up an online account for SpareBox Storage?
From the home page, click the red Register button, select your state and facility, then enter your last name and unit number from your invoice to create your account.
Can I store vehicles like boats or RVs at SpareBox Storage?
Yes, but you must provide proof of insurance and ownership to store vehicles, motorcycles, boats, RVs, or trailers.
Are there any nearby places to visit after storing your belongings at SpareBox Storage?
Nearby you can visit restaurants like La Nueva Luna, Frida's California Grill, and Joe's Italian Grill for a nice meal after your visit.
What nearby services are available around SpareBox Storage for customer convenience?
Customers can access the UPS Access Point location for delivery services and Citizens Bank for financial needs nearby.
Are there any local boutiques or beauty salons close to SpareBox Storage?
Yes, The Square K boutique and Lions Mane beauty salon are located near SpareBox Storage for shopping and grooming.
What are the online service hours for customer support at SpareBox Storage?
Online customer service is available Monday through Saturday from 7:00 AM to 7:00 PM and Sunday from 8:00 AM to 5:30 PM.