Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Fayetteville, AR Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,531 reviews
5 stars
816
4 stars
336
3 stars
129
2 stars
62
1 star
188
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for being unresponsive or rude.
Staffing Issues
Frequent complaints about understaffing and lack of available employees to assist customers, leading to long wait times.
Product Availability
Customers often find that the store does not have the items they need in stock, causing frustration and prompting them to shop elsewhere.
Management Concerns
Negative feedback regarding management practices, including poor handling of customer complaints and employee training.
Store Cleanliness
Reports of unsanitary conditions in the store, particularly in restrooms, detracting from the overall shopping experience.
- PKPascha KellerNov 15, 20255.0Massive shout out to 2 of this locations employees who spent a ton of time helping me find some snow sleds for my kids (out of season) that was somewhere in their top stock during my visit on November 15, 2025. Just when we thought we were out of luck, they ran and round me at the checkout and saved the day!!! I only caught 1 nametag (Trevor) so apologies to the gentleman who I should have explicitly asked for his name. Thank you thank you thank you!! Excellent customer service!!!
- JJJulie Wilson (Julz)Oct 27, 20252.0Asked for help and waited at least 30 minutes and nothing so I went to the Roger's location!!!🙄😒😒 Helped me right away.
- JMJesus MartinezOct 25, 20255.0Went in the other day to return some items and the customer service was amazing especially from the very pretty young lady I believed her name was Alexie super kind and helpful , she usually works at the appliances but she was helping at the pro desk that day , definitely deserves a raise in my book ! I hope they let her know she is doing a amazing job , will only ask for her help for now on
- DRDennis RobertsOct 24, 20255.0Almost always find what I'm looking for in store
- KWKayla WadeOct 15, 20251.0This place does not care about the wellness of their employees nor customers. With the management team knowledgeable of an employee having strep throat and still allowing them to be at work. Strep is highly contagious. It not only puts the other employees at risk but their customers as well. A couple of days off with meds and rest is all it takes to not put others at risk.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Fayetteville, AR?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing essentials, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
Does Lowe's in Fayetteville offer installation services?
Yes, they provide various installation services such as appliances, doors, windows, flooring, HVAC, cabinets, blinds, countertops, and more to assist with your home improvement projects.
What are the store hours for Lowe's Home Improvement in Fayetteville, AR?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
What payment options are accepted at Lowe's in Fayetteville?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will also inform you of any status changes.
Does Lowe's Home Improvement in Fayetteville offer in-store pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for your convenience.
Are there any key and locksmith service providers near Lowe's for additional home improvement needs?
Yes, nearby key and locksmith services include Minute Key and minuteKEY, which can assist with lock and key issues you might have during your projects.
Where can I exchange propane tanks near Lowe's Home Improvement in Fayetteville?
Blue Rhino Propane Exchange is nearby and offers propane supply services which could be helpful for your grilling or heating needs.
Are there any wellness or spa centers near Lowe's in Fayetteville where I can relax after shopping?
Yes, Hand and Stone Massage and Facial Spa and LaVida Medspa are nearby, offering massages, skincare, and other wellness services to help you unwind.
How can nearby home health care services be useful when planning renovations with Lowe's?
Nearby providers like BrightStar Care and Brightstar Healthcare offer home health and personal care services, which can support aging or disabled family members during home improvement projects for safety and comfort.