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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Fayetteville, AR is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,543 reviews
5 stars
825
4 stars
337
3 stars
129
2 stars
62
1 star
190
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including long wait times, unhelpful staff, and lack of assistance when needed.
Staff Knowledge
Customers frequently noted that employees lacked knowledge about products and store layout, leading to frustration and wasted time.
Product Availability
Several reviews mentioned issues with product availability and discrepancies between online inventory and in-store stock.
Store Management
There were complaints about management practices, including understaffing and poor handling of customer complaints.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and positive interactions.
- MGMimi GarrettJan 5, 20265.0Love Lowe's they have everything for a diy and I'm loving it
- SKSan KDec 23, 20251.03 people at the return desk with 2 (1 was a supervisor) working on some problem on the computer while standing at a register at the Return desk while 4 customers are standing in line for 20 minutes (I timed it). They just ignored the customers waiting for one cashier to do returns. Terrible customer service!!! Think I will start shopping at Home Depot instead!!!!
- CMCharles MusgroveNov 24, 20251.0So I tried to buy a replacement Moen faucet for our kitchen. I researched the one we wanted and found it online for $225 and it was in stock. . I drove (15 miles) to the store and found it. The shelf price said $289. I figured it just wasn’t updated so I got it and went to check out. I was then told that they do not price match their own website. I was then told I could buy it online and pick it up tomorrow if I wanted that price. Are you kidding me??? I have spent 6 figures at this store over the past 5 years and am now getting penalized for actually going to the store to buy something? I will now take my business elsewhere, permanently. Pathetic!!!!
- EDElizabeth DuttonNov 24, 20255.0Helpful staff and I usually find everything I need.
- PKPascha KellerNov 15, 20255.0Massive shout out to 2 of this locations employees who spent a ton of time helping me find some snow sleds for my kids (out of season) that was somewhere in their top stock during my visit on November 15, 2025. Just when we thought we were out of luck, they ran and round me at the checkout and saved the day!!! I only caught 1 nametag (Trevor) so apologies to the gentleman who I should have explicitly asked for his name. Thank you thank you thank you!! Excellent customer service!!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Fayetteville, AR?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing essentials, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
Does Lowe's in Fayetteville offer installation services?
Yes, they provide various installation services such as appliances, doors, windows, flooring, HVAC, cabinets, blinds, countertops, and more to assist with your home improvement projects.
What are the store hours for Lowe's Home Improvement in Fayetteville, AR?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
What payment options are accepted at Lowe's in Fayetteville?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will also inform you of any status changes.
Does Lowe's Home Improvement in Fayetteville offer in-store pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for your convenience.
Are there any key and locksmith service providers near Lowe's for additional home improvement needs?
Yes, nearby key and locksmith services include Minute Key and minuteKEY, which can assist with lock and key issues you might have during your projects.
Where can I exchange propane tanks near Lowe's Home Improvement in Fayetteville?
Blue Rhino Propane Exchange is nearby and offers propane supply services which could be helpful for your grilling or heating needs.
Are there any wellness or spa centers near Lowe's in Fayetteville where I can relax after shopping?
Yes, Hand and Stone Massage and Facial Spa and LaVida Medspa are nearby, offering massages, skincare, and other wellness services to help you unwind.
How can nearby home health care services be useful when planning renovations with Lowe's?
Nearby providers like BrightStar Care and Brightstar Healthcare offer home health and personal care services, which can support aging or disabled family members during home improvement projects for safety and comfort.