Brand Certified
Lowe's Home Improvement
4.1(1720 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
3231 W. Martin Luther King Boulevard, Fayetteville, AR
72704, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(479) 387-3007
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/AR-Fayetteville/1806
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Fayetteville, AR, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Lowe's Home Improvement
3231 W. Martin Luther King Boulevard, Fayetteville, AR
72704, United States
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
1,720 reviews
5 stars
961
4 stars
399
3 stars
131
2 stars
71
1 star
158
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees are helpful and knowledgeable, while others are dismissive or unhelpful.
Product Availability
Frequent issues with inventory discrepancies; customers often find items listed as in stock online but unavailable in-store.
Cleanliness
The store is generally clean, with some positive remarks about the cleanliness of the bathrooms.
Staff Knowledge
Staff knowledge varies significantly; some employees are praised for their expertise, while others lack basic product knowledge.
Return Policy Issues
Customers have reported problems with the return policy and inconsistent application of rules regarding clearance items.
- KWKenneth Waits4 days ago5.0Hats of to guy that cleans the bathroom the cleanliness of the rest rooms here should be a standard for the rest
- LBLisa BondFeb 15, 20261.0Upon arriving at the returns counter around 3pm on Saturday, February 14, 2026, Cashier immediately informed me that, "Clearance is not returnable" after glancing at my cart. I stated that I had returned some clearance items from the same purchase as recently as January 19. Cashier then stated that the policy had recently changed, and referred me to a sign on the wall that she said I should have read before buying. The sign said NOTHING about clearance items not being returnable. I told Cashier that Lowe's policy did not exclude clearance items from being returned and asked her to try despite her saying "the system" wouldn't let her process the return. Cashier was unable to find the purchase even after being shown the online receipt from Lowes.Com, nor could she locate it by using my credit card. Cashier stated that the merchandise was no longer carried in store - not true - an online search showed 4 items in stock. Cashier stated that the items were no longer carried by Lowes - not true - items are still for sale online. Casher then stated that Lowe's online is totally different than Lowe's instore. (This is only a sampling of the lies and deflection that were manifested by this lazy person who obviously didn't want to do her job.) I asked to speak to someone with a "can do" attitude. Cashier stated that the store manager was the only one who could help and he had just left for lunch and wouldn't be back for 2 hours. Soon after this Cashier just walked off without any explanation, and I did not see her again. I asked the next person if someone else could help. The assistant store manager soon appeared and was able to locate almost all of the return items in the system using the information I provided. He did a fantastic, professional, and complete job. I was not asking for any policy exceptions or anything unusual. Yet, the Cashier refused to do her job and repeatedly lied to me about store policies, sign verbiage, and the availability of someone who would actually take care of business. The store manager was briefly involved before leaving for his 2 hour lunch without making sure the situation was resolved. Apparently he thought her performance was adequate. But it was the worst customer service experience I have had in years.
- CCChrisFeb 1, 20265.0I like this Lowe's store we came here to get a gallon of paint and the staff is very friendly Fayetteville needed something like this even though they got a store on zion road Fayetteville needed two Lowe's stores because there are lots of houses in the area
- AAAlexJan 28, 20261.0Signed up for a water consultation from Moore water and air while I was in the store with a promise of a $20 Lowe’s gift card(they did not follow through with this) Sales representative came to my house with a sales pitch of a $10,000 system (he was very nice and respectful). The selling point in the store to have my water tested was to receive the gift card. If they can’t follow through on that I can’t imagine what it would’ve been like to purchase their outrageously priced water softener. My complaint with Lowe’s is that they should do more vetting on who they partner with and if the partner is going to promise something that they deliver on that promise. Disappointing.
- FGFeelz Good1Jan 23, 20261.0Lied several times about having generators in stock or getting any shipment in when the snow storm preparations were happening, called every other store and they atleast bothered to try and put eyes on product before saying whether or not they had anything. QUIT LYING
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Fayetteville offer?
Lowe's provides a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, garden equipment, bathroom storage, and more.
What are the operating hours for Lowe's Home Improvement in Fayetteville?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does this Lowe's location offer in-store pickup and delivery services?
Yes, Lowe's in Fayetteville offers both in-store pickup and delivery services for customer convenience.
How can I check my order status with Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe's account, which also sends email updates on status changes.
What is Lowe's policy on returns and exchanges?
Most items can be returned within 90 days. Returns from Lowes.com can start online, and in-store returns require proof of purchase at the customer service desk.
What types of installation services are available at Lowe's Fayetteville?
They provide installation services for appliances, flooring, cabinetry, countertops, blinds, decking, HVAC, plumbing fixtures, roofing, and more.
Which payment options does Lowe's accept at this location?
Payments can be made via American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa credit cards.
Are there any nearby dining options if I visit Lowe's in Fayetteville?
Yes, nearby options include Pavilion Buffet (Chinese buffet), Papa Murphy's (pizza), King Burrito (Mexican), and The Rolling Pin Express (bakery). You could enjoy a meal before or after shopping.
Which nearby businesses can assist with locksmith or key services around Lowe's Fayetteville?
Minute Key and Minute Key locksmiths are close by, making it convenient to handle key and lock needs when visiting Lowe's.
What nearby stores might I visit along with Lowe's for home or personal needs?
Nearby stores include Aaron's for retail goods, Goodwill Store for thrift shopping, Petsense for pet supplies, and Sally Beauty for cosmetics and hair supplies.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 01, 2026Yext Knowledge Graph
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