Lowe's Home Improvement

4.1
1703 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Fayetteville, AR Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
3231 W. Martin Luther King Boulevard, Fayetteville, AR
72704, United States

Hours

Reviews

4.2
1,602 reviews
5 stars
894
4 stars
392
3 stars
125
2 stars
61
1 star
130

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, many customers report difficulty in finding assistance and poor service experiences.

Product Availability

Customers appreciate the wide selection of products available, but there are complaints about stock discrepancies and issues with specific items not being available.

Store Environment

The store is generally described as clean and well-organized, but some customers express frustration with the layout and difficulty in locating items.

Employee Attitude

While some employees are noted for their friendliness and helpfulness, others are criticized for being dismissive or untrained, leading to negative shopping experiences.

Delivery Issues

Several customers reported significant problems with delivery services, including missed appointments and poor communication regarding order status.
  • GH
    Gary Joe Harless
    Nov 11, 2025
    1.0
    Treat trucker so wrong
  • CM
    Claire Mrok
    Oct 15, 2025
    5.0
    Always have what I’m looking for and everyone is super kind!
  • WV
    W V
    Sep 11, 2025
    5.0
    Great people to help you find what you need, 5% discount using Rewards card.
  • RH
    Roger Halpin
    Sep 4, 2025
    5.0
    Great Deals
  • FR
    FireWater Ranch
    Aug 15, 2025
    1.0
    I forgot my receipt at home but tried to return a tile cutter that was not opened bought a week ago and they claimed no tile cutters had been bought in Fort Smith or Bentonville since before May and refused to return it. I’ll now have to make another trip with the receipt, Lowes just lost my business.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.