Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Fayetteville, AR Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
DeliveryAvailable
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsNot available
Cash onlyNot available
Accepts checksAvailable
Curbside pickupNot available
Onsite servicesAvailable
Location
Lowe's Home Improvement
3231 W. Martin Luther King Boulevard, Fayetteville, AR
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, many customers report difficulty in finding assistance and poor service experiences.
Product Availability
Customers appreciate the wide selection of products available, but there are complaints about stock discrepancies and issues with specific items not being available.
Store Environment
The store is generally described as clean and well-organized, but some customers express frustration with the layout and difficulty in locating items.
Employee Attitude
While some employees are noted for their friendliness and helpfulness, others are criticized for being dismissive or untrained, leading to negative shopping experiences.
Delivery Issues
Several customers reported significant problems with delivery services, including missed appointments and poor communication regarding order status.
GH
Gary Joe Harless
Nov 11, 2025
1.0
Treat trucker so wrong
CM
Claire Mrok
Oct 15, 2025
5.0
Always have what I’m looking for and everyone is super kind!
WV
W V
Sep 11, 2025
5.0
Great people to help you find what you need, 5% discount using Rewards card.
RH
Roger Halpin
Sep 4, 2025
5.0
Great Deals
FR
FireWater Ranch
Aug 15, 2025
1.0
I forgot my receipt at home but tried to return a tile cutter that was not opened bought a week ago and they claimed no tile cutters had been bought in Fort Smith or Bentonville since before May and refused to return it. I’ll now have to make another trip with the receipt, Lowes just lost my business.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Fayetteville offer?
Lowe's provides a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, garden equipment, bathroom storage, and more.
What are the operating hours for Lowe's Home Improvement in Fayetteville?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does this Lowe's location offer in-store pickup and delivery services?
Yes, Lowe's in Fayetteville offers both in-store pickup and delivery services for customer convenience.
How can I check my order status with Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe's account, which also sends email updates on status changes.
What is Lowe's policy on returns and exchanges?
Most items can be returned within 90 days. Returns from Lowes.com can start online, and in-store returns require proof of purchase at the customer service desk.
What types of installation services are available at Lowe's Fayetteville?
They provide installation services for appliances, flooring, cabinetry, countertops, blinds, decking, HVAC, plumbing fixtures, roofing, and more.
Which payment options does Lowe's accept at this location?
Payments can be made via American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa credit cards.
Are there any nearby dining options if I visit Lowe's in Fayetteville?
Yes, nearby options include Pavilion Buffet (Chinese buffet), Papa Murphy's (pizza), King Burrito (Mexican), and The Rolling Pin Express (bakery). You could enjoy a meal before or after shopping.
Which nearby businesses can assist with locksmith or key services around Lowe's Fayetteville?
Minute Key and Minute Key locksmiths are close by, making it convenient to handle key and lock needs when visiting Lowe's.
What nearby stores might I visit along with Lowe's for home or personal needs?
Nearby stores include Aaron's for retail goods, Goodwill Store for thrift shopping, Petsense for pet supplies, and Sally Beauty for cosmetics and hair supplies.