Furniture Row

Reviews

• AC

  Andre Christian

  4 days ago
  5.0
  I appreciate how helpful and patient Brian Robinson was in helping me purchase a furniture set at the Conway, AR store. Job well done! 😎
• HT

  Heather Teague

  6 days ago
  3.0
  Nice people but if you are going to charge $215 To deliver a couch less than 30 miles from your store you should tell people up front. When I called to see about lowering the charge because it included "set up" and a couch does not need set up I was told it was because the couch was heavy. I didnt know furniture stores charged by the pound for delivery.
• KP

  Ken Petzold

  Apr 5, 2026
  5.0
  Everyone was helpful, professional, and knowledgeable. Greatly appreciated!
• BM

  B McCord

  Mar 30, 2026
  5.0
  Very friendly service. Was greeted promptly when walking in. I knew exactly what I wanted and the total transaction took about 7-8 minutes. If I need other furniture in the future, I will definitely visit Furniture Row in Conway first.
• AC

  Andrew Chauffe

  Mar 3, 2026
  2.0
  Waited two months for a table and chairs that never arrived. I purchased a table and chairs from here at the end of December last year. Paid in full up-front, delivery and everything. They said it would take two weeks to be delivered. Two weeks later, no delivery or call. I call and they say their warehouse was out of power for a week and that the storm was causing delays (which was a reasonable claim). They say two more weeks and it should be there. Two more weeks come and go, no call or delivery. I call, they say the chairs are still at the warehouse and haven't been shipped, that they've reached out to them again, and to give it two more weeks. I ask for a refund on my delivery fee and they give me a partial one. Another two weeks pass, no call or delivery again. At this point, its been about two months. I call, the manger answers and says that she will get back to me in 24-48 hours. At that point, I asked for a full refund. They asked me to come into the store, which I did, and they gave it to me in full with no further hassle. I am very disappointed and will advise people to shop elsewhere. The only reason I'm giving them two stars is because they gave me my refund quickly.

Frequently Asked Questions About Furniture Row