Business Details
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Furniture Row® Black Friday Furniture Super Sale - Save $100 Per $1,000 Spend. The More You Buy, The More You Save. Visit Our Store or Shop Online! Sale Ends Thursday 11/27.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
1,269 reviews
5 stars
1,108
4 stars
76
3 stars
23
2 stars19
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members are consistently praised for being friendly, helpful, and knowledgeable, providing excellent customer service.
Product Quality
While many customers appreciate the variety and selection of furniture, there are complaints regarding the quality and durability of certain items.
Sales Experience
Customers report positive experiences with sales representatives who are not pushy and allow for a comfortable shopping environment.
Delivery Issues
Several reviews highlight significant delays and issues with delivery and product availability, leading to customer frustration.
Overall Satisfaction
Despite some negative experiences, many customers express a willingness to return for future purchases due to the positive interactions with staff.
- MMMarty2 days ago5.0Salesman was super patient, and super helpful. Found the recliners we wanted right away with no sales pressure what so ever. Very smooth and relaxing purchase.
- JVJacqueline VenableNov 15, 20255.0My husband and I had a wonderful experience with Furniture Row! Brooklyn, our sales associate was so kind and explained multiple different options that we could choose from. Would highly recommend!
- RJRebekah JohannesNov 14, 20255.0Brian Robinson helped us find the perfect living room suite! He was very helpful & extremely friendly! We will definitely be back!
- KVKelly VanlandinghamNov 11, 20255.0Alena gave us great help with making decisions. All questions had a reasonable answer and she was friendly and respectful.
- HCHappy CustomerOct 26, 20255.0I went to Furniture Row with the intention of getting a wall unit for my living room. Montarrius was so helpful and even took measurements so that I could go home and made sure that everything would fit into the allotted space. I went back a couple of days later to purchase it. Montarrius wasn’t there so Claudia helped me. I can’t praise her enough either! Everyone in this store was absolutely wonderful. They took their time and went the extra mile. I must admit that I am a picky person and in spite of that, they all went above and beyond. I was so impressed that I even bought a bedroom set and a mattress & foundation while I was there. Being new to the area, they also helped me with recommendations of flooring, renovations, food, etc. I honestly can’t say enough about these people. If you’re in need of furniture, PLEASE see them first. They have a good variety of everything and you won’t find better people to assist you in finding that special look for your home.
Frequently Asked Questions About Furniture Row
What types of products does Furniture Row offer?
Furniture Row offers a wide range of products including leather and upholstered furniture, dining and accent tables, sofas, recliners, shelving, home entertainment furniture, lamps, mirrors, dressers, beds, linens, rugs, and home accents.
What are the operating hours of Furniture Row?
Furniture Row is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 12:00 PM to 6:00 PM on Sundays.
Does Furniture Row offer financing options for purchases?
Yes, Furniture Row offers financing options along with accepting various payment methods including American Express, Visa, Mastercard, Discover, cash, and checks.
Where is Furniture Row located?
Furniture Row is located at 200 Amity Rd., Conway, AR 72032, United States.
Does Furniture Row provide delivery services?
Yes, Furniture Row provides delivery services for purchased items.
Is Furniture Row accessible for customers with disabilities?
Yes, Furniture Row has wheelchair accessible entrances and parking to accommodate customers with disabilities.
What nearby places can customers visit before or after shopping at Furniture Row?
Customers can visit nearby places such as Conway Farmers Market for fresh produce, Baskin-Robbins for desserts, and Antioch Baptist Church.
Are there other furniture stores near Furniture Row?
Yes, nearby furniture stores include Denver Mattress, Sofa Mart, and another Furniture Row location, providing additional furniture shopping options.
Can customers explore recreational or community activities near Furniture Row?
Customers can check out local activities at places like Conway Juniors sports clubs or visit the Faulkner County Natural Resource Center for arts and entertainment.
How can I contact Furniture Row's customer service?
You can reach Furniture Row's customer service by calling +1 501-764-0020 or emailing customerservice@furniturerow.com.