Business Details
About
Furniture StoreHome FurnitureBedroom Furniture StoreMattress StoreOffice Furniture StoreChairsChildren's Furniture StoreOutdoor Furniture StoreStoolsFurniture Row
Furniture Row® Extended New Year's Super Sale - Save $100 Per $1,000 Spend. Visit Our Store or Shop Online! Sale Ends Wednesday, 01/12.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
1,297 reviews
5 stars
1,134
4 stars
77
3 stars
23
2 stars19
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual sales associates like Brooklyn, Claudia, and Brian.
Sales Experience
The shopping experience was described as pleasant and pressure-free, with customers appreciating the time given to browse and make decisions.
Delivery Issues
Several customers reported significant delays and issues with furniture delivery, leading to frustration and dissatisfaction.
Product Quality
Mixed feedback on product quality, with some customers expressing disappointment over damaged items and warranty service.
- JAJustin AustinJan 3, 20265.0Very good and professional staff. Clean and organized show room. Will be buying from Brooklyn in the Future.
- MYMike YoderDec 30, 20255.0Very good experience. Was not rushed but Nevyn was patient and sold us a couch
- STShirley TrippetDec 28, 20255.0Claudia Mae & Erik Johnson were both helpful & courteous! Shopping at Furniture Row is a pleasant experience.
- THTami HargravesDec 28, 20251.0When I get the furniture I paid for then I'll be glad to give a review. But what I paid for won't be here until February I'm told.
- VAVickie ArdagnaDec 23, 20255.0We have been working with MT through Furniture Row, Conway , he has been very informative and was able to help us make a purchase for sofa table and end tables which we are enjoying. Thank you, Vickie and Marc Ardagna
Frequently Asked Questions About Furniture Row
What types of products does Furniture Row offer?
Furniture Row offers a wide range of products including leather and upholstered furniture, dining and accent tables, sofas, recliners, shelving, home entertainment furniture, lamps, mirrors, dressers, beds, linens, rugs, and home accents.
What are the operating hours of Furniture Row?
Furniture Row is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 12:00 PM to 6:00 PM on Sundays.
Does Furniture Row offer financing options for purchases?
Yes, Furniture Row offers financing options along with accepting various payment methods including American Express, Visa, Mastercard, Discover, cash, and checks.
Where is Furniture Row located?
Furniture Row is located at 200 Amity Rd., Conway, AR 72032, United States.
Does Furniture Row provide delivery services?
Yes, Furniture Row provides delivery services for purchased items.
Is Furniture Row accessible for customers with disabilities?
Yes, Furniture Row has wheelchair accessible entrances and parking to accommodate customers with disabilities.
What nearby places can customers visit before or after shopping at Furniture Row?
Customers can visit nearby places such as Conway Farmers Market for fresh produce, Baskin-Robbins for desserts, and Antioch Baptist Church.
Are there other furniture stores near Furniture Row?
Yes, nearby furniture stores include Denver Mattress, Sofa Mart, and another Furniture Row location, providing additional furniture shopping options.
Can customers explore recreational or community activities near Furniture Row?
Customers can check out local activities at places like Conway Juniors sports clubs or visit the Faulkner County Natural Resource Center for arts and entertainment.
How can I contact Furniture Row's customer service?
You can reach Furniture Row's customer service by calling +1 501-764-0020 or emailing customerservice@furniturerow.com.