Lowe's Home Improvement

4.1
1901 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Bryant, AR is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
2330 North Reynolds Road, Bryant, AR
72022, United States

Hours

Reviews

4.1
1,764 reviews
5 stars
964
4 stars
400
3 stars
164
2 stars
64
1 star
172

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including unhelpful staff and long wait times for assistance.

Delivery Issues

Numerous reviews highlighted significant problems with delivery services, including missed delivery dates and lack of communication.

Store Environment

While some customers appreciated the cleanliness and organization of the store, others reported issues such as rodent sightings.

Product Availability

Customers frequently encountered discrepancies between online inventory and actual stock, leading to frustration.

Mixed Staff Experiences

Feedback on staff varied widely, with some employees praised for their helpfulness while others were criticized for rudeness or lack of knowledge.
  • DH
    Donna Holmes
    1 day ago
    5.0
    I had to go in to do a return. Doug at the service desk was AMAZING. Honestly the sweetest and most helpful employee ever at Lowes!!
  • MF
    Monty Fulmer
    Dec 30, 2025
    2.0
    I like Lowes so much better than Home Depot. The issue I have is with them no longer having cashiers. If I wanted to check myself out I would apply for a job.
  • MT
    Mikayla T
    Dec 8, 2025
    1.0
    Will never use their home delivery service ever again. The whole process was a nightmare. Zero communication on scheduling. The delivery guys broke part of our old fridge we were keeping. They were not helpful at all. We waited four hours when the app said we were the next stop. No phone call or text about a delay. Unless you go and pick up the appliance yourself, don’t use their home delivery service. The one star is for the employee who actually worked at the store who was helpful when we bought our appliance.
  • DD
    Dustin Dawson
    Dec 1, 2025
    1.0
    Ordered two drones for in store pick up that showed was in stock on line and received an email saying items are actually not in stock no big deal at all so I called to cancel the purchase and the woman that answered the customer service desk was extremely rude. I asked what my options are and could they get it sent from another store or could I set it to be delivered to my address when they restock or would I need to cancel the order and she just said "I'll just cancel it, goodbye" and hung up on me.
  • SO
    stephen otwell
    Dec 1, 2025
    5.0
    I had a couple of issues that 2 people went out of their way to solve. Just wanted to thank Lauren and Sonny for their outstanding customer service. So eager to help!! Bryant Arkansas location!!!

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.