Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Bryant, AR Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Numerous reviews highlighted poor customer service, with many customers unable to receive assistance or experiencing rude interactions.
Product Availability
Customers frequently reported issues with product availability, including items not being in stock despite online listings.
Pricing
Several customers noted that prices were higher compared to competitors like Home Depot, leading to dissatisfaction.
Store Cleanliness
Some reviews mentioned cleanliness issues, including reports of rats in the store, which negatively impacted customer experiences.
Staff Helpfulness
While many customers praised individual staff members for their helpfulness, overall staffing levels were criticized as inadequate.
SM
Steven Martins
6 days ago
1.0
I bought a fridge on Friday. Asked the attendant if they had it in stock. Was told yes and i would recieve it either Sat or Sun. It's Monday and no fridge! No call, nothing! Called and was told It wont be delivered for another 8 days! Did they not think for a sec that i bought it becuase i needed it?!!! My food is being stored in coolers on ice right now!! Such bs!!! Not only will i be canceling the order tomorrow, i will never shop there again! Horrible customer service!!! I'll buy one ay Home Depot!!!
RC
Roscoe Jr Clark
Nov 15, 2025
5.0
Little Slow on the Receiving side, But Consumer Service was Nice....
JM
james morris
Nov 1, 2025
3.0
Pricing is high.
LS
Luke Straling
Nov 1, 2025
1.0
Worst customer service, if you can get anyone to assist at all. Asked multiple times and multiple people for assistance to unlock a tool for purchase. Even asked for the store manager after waiting 15 minutes. After waiting 20 minutes they have lost my business both for presonal and comercial business.
VM
Vance Micro
Oct 24, 2025
1.0
Their service depends on the person. The paint person this morning was unhelpful with a simple request. I have asked for the same thing from other employees before and they never had an issue helping me.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Bryant, AR?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing essentials, decking, grills, lumber, and gardening equipment at Lowe's Home Improvement in Bryant, AR.
What are Lowe's Home Improvement store hours in Bryant, AR?
Lowe's in Bryant is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours observed on certain dates.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check my order status for purchases made at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will also be sent if your order status changes.
What is Lowe's policy on returns and exchanges?
Most items can be returned within 90 days. Online purchases can start the return process in your Order History before shipping items back. In-store returns require proof of purchase at the customer service desk.
What payment options does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment methods.
Are there any nearby dining options close to Lowe's Home Improvement in Bryant, AR?
Nearby dining options include Chick-fil-A, Dunkin', Logan's Roadhouse, Twisted Tenders, and McDonald's, perfect for grabbing a meal before or after your visit to Lowe's.
What nearby services can be helpful when visiting Lowe's Home Improvement?
Nearby services include Blue Rhino Propane Exchange for propane needs, Minute Key for locksmith services, and Fleming Electric for electrical and home improvement services.
Are there medical facilities near Lowe's Home Improvement in Bryant, AR?
Yes, nearby medical facilities include CHI St. Vincent Heart Clinic Arkansas, Saline Memorial Hospice, Saline Surgical Associates, Aspen Dental, and Arkansas Pediatric Clinic.
What types of installation services does Lowe's Home Improvement provide?
Lowe's provides a variety of installation services including appliances, blinds, cabinets, carpet, countertops, decking, doors, HVAC, lighting, roofing, windows, flooring, and more.