Lowe's Home Improvement

4.1
1891 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Bryant, AR Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
2330 North Reynolds Road, Bryant, AR
72022, United States

Hours

Reviews

4.1
1,754 reviews
5 stars
958
4 stars
400
3 stars
164
2 stars
63
1 star
169

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers unable to receive assistance or experiencing rude interactions.

Product Availability

Customers frequently reported issues with product availability, including items not being in stock despite online listings.

Pricing

Several customers noted that prices were higher compared to competitors like Home Depot, leading to dissatisfaction.

Store Cleanliness

Some reviews mentioned cleanliness issues, including reports of rats in the store, which negatively impacted customer experiences.

Staff Helpfulness

While many customers praised individual staff members for their helpfulness, overall staffing levels were criticized as inadequate.
  • SM
    Steven Martins
    6 days ago
    1.0
    I bought a fridge on Friday. Asked the attendant if they had it in stock. Was told yes and i would recieve it either Sat or Sun. It's Monday and no fridge! No call, nothing! Called and was told It wont be delivered for another 8 days! Did they not think for a sec that i bought it becuase i needed it?!!! My food is being stored in coolers on ice right now!! Such bs!!! Not only will i be canceling the order tomorrow, i will never shop there again! Horrible customer service!!! I'll buy one ay Home Depot!!!
  • RC
    Roscoe Jr Clark
    Nov 15, 2025
    5.0
    Little Slow on the Receiving side, But Consumer Service was Nice....
  • JM
    james morris
    Nov 1, 2025
    3.0
    Pricing is high.
  • LS
    Luke Straling
    Nov 1, 2025
    1.0
    Worst customer service, if you can get anyone to assist at all. Asked multiple times and multiple people for assistance to unlock a tool for purchase. Even asked for the store manager after waiting 15 minutes. After waiting 20 minutes they have lost my business both for presonal and comercial business.
  • VM
    Vance Micro
    Oct 24, 2025
    1.0
    Their service depends on the person. The paint person this morning was unhelpful with a simple request. I have asked for the same thing from other employees before and they never had an issue helping me.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.