Extra Space Storage

4.9
250 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 3604 SW Crockett St in Bentonville, AR today! Our large selection of storage units, exceptional security, covered drive isles, covered loading bay, deliveries accepted, multiple entrance/exit gates, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3604 SW Crockett St, Bentonville, AR
72713, United States

Hours

Reviews

4.9
250 reviews
5 stars
241
4 stars
2
3 stars
1
2 stars
1
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Ken and Jackie, for their exceptional service, friendliness, and willingness to go above and beyond.

Cleanliness

The facility received numerous compliments for being clean, modern, and well-maintained, contributing to a positive customer experience.

Smooth Process

Many reviews highlighted the easy and efficient rental process, with quick setup and helpful guidance from staff.

Management Transition

Customers expressed satisfaction with the new management under Ken, noting improvements in professionalism and service after a recent ownership change.
  • BC
    Brian Cowherd
    3 days ago
    5.0
    Ken was professional and friendly. The units are easy to access with the app. Highly recommend this place if you need storage!
  • HW
    Halston Wodward
    6 days ago
    5.0
    Very helpful and friendly. Gave us a great deal for three months of storage and even gave us a senior citizen discount.
  • BW
    Benicia Woodward
    6 days ago
    5.0
    Ken was absolutely fabulous. Made it easy and I was out of there in about 10 minutes. He was cordial and even remembered to give me a senior discount. Also, he was very knowledgeable about the different units and I love this place because when you pull around to the garage units there’s plenty of space to turn your car, etc. This place is not cramped on the garage spaces like some are! Highly recommend!
  • RQ
    Ruth Quelch
    Dec 19, 2025
    5.0
    Smooth rental process, nice clean space and friendly staff. I experienced great customer service from Ken when I needed help with the door closure and lock on my unit. He quickly resolved the issue and made sure that it worked for me. I was very impressed that he went the extra mile to take care of the problem. Thank you!
  • NV
    Nancy Vinson
    Dec 15, 2025
    5.0
    I’ve had climate controlled storage for years and until this past summer with Discovery Storage. We always dealt with managers leaving and replacements that were less and less reliable and professional. It was frustrating. In July we were suddenly notified that a new company had taken over. Extra Space Storage started out shakily because it literally happened overnight. I will say we are extremely happy because finally there is a highly qualified professional manager, Ken, on site! He has helped us find the right units, is always available, the facility is clean,, all the lights work, it’s like a new facility. I am holding my breath that he stays! Without him….well, I don’t want to think about that. Great management makes all the difference!!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.