Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Wetumpka, AL Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,232 reviews
5 stars
714
4 stars
270
3 stars
102
2 stars
53
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were reported as rude and dismissive.
Product Availability
Customers appreciated the variety of products available, but there were complaints about misleading pricing and stock issues.
Store Cleanliness
The store is generally reported as clean and well-organized, contributing positively to the shopping experience.
Delivery Issues
Many customers expressed frustration with delivery delays and poor communication regarding appliance orders.
Employee Assistance
While some customers found employees to be helpful and knowledgeable, others reported difficulty in finding assistance when needed.
- HJHannah Jernigan4 days ago5.0Cheryl was such a big help in working with us to get our new refrigerator. She went through all of our options and helped us find one that met our immediate needs. She even brought it out to our trailer all by herself and helped us load it. A great experience that will have us buying all appliances from Wetumpka Lowe’s.
- DHDarlene Bourgeois (Hope2nou95)Nov 14, 20253.0Went to self checkout. Cashier was more interested in her phone then helping us. We felt like we were a burden for asking for help on the self checkout register.
- CHCuonh HungOct 9, 20255.0Plenty of canned goods variety.
- KCKeith ColemanOct 3, 20254.0Found everything I was looking for. Items were in the locations provided on the app at the prices specified.
- EREmma RutlandSep 13, 20252.0Michelle R. At the front desk is very rude and dismissive. She sat on her phone for about 30 seconds when I walked up and didn’t even realize I was there. She also shrugged every time I asked her a question. Very nasty attitude.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Wetumpka, AL?
At Lowe's in Wetumpka, you can find a wide range of products including appliances, bathroom supplies, building materials, tools, flooring, lighting, lawn equipment, and outdoor furniture. Popular brands include GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, and more.
What are the operating hours of Lowe's Home Improvement in Wetumpka, AL?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, so please check their website for specific dates.
Does Lowe's offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's Wetumpka?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement Wetumpka?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Start a return online if purchased at Lowes.com or bring proof of purchase to the customer service desk for in-store returns.
Are there any nearby places where I can eat or relax after shopping at Lowe's Wetumpka?
Yes, nearby dining options include Visit Lake Martin Alabama .com, Wharf Casual Seafood, Shoney's Restaurant, Jack's, and Wendy's. They are great spots to enjoy a meal after your visit to Lowe's.
Where can I find a pharmacy near Lowe's Home Improvement in Wetumpka?
Wetumpka Pharmacy and Walmart Pharmacy are located nearby and can fulfill your pharmacy needs conveniently after visiting Lowe's.
Are there any healthcare or medical facilities close to Lowe's in Wetumpka?
Yes, there are several nearby medical facilities including Baptist Health Surgical Partners, Phoenix Physical Therapy, One Oak Medical, AFC PriMed Wetumpka, American Family Care, and Pri-Med Physicians.
What services does Lowe's Home Improvement offer?
Lowe's offers various installation services such as appliances, blinds, cabinets, carpet, countertops, decks, doors, garage doors, flooring, lighting, roofing, siding, windows, and more, along with free delivery and easy returns.