Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Wetumpka, AL offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,243 reviews
5 stars
718
4 stars
270
3 stars
102
2 stars
55
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were reported as rude or dismissive.
Promotions
Customers expressed frustration over misleading promotions, particularly regarding Black Friday offers that were not honored as advertised.
Product Availability
Several reviews highlighted issues with product availability and order fulfillment, including delays and incorrect stock notifications.
Store Cleanliness
The store was generally noted as clean and well-organized, contributing positively to the shopping experience.
Employee Assistance
While some customers found employees to be helpful, others reported difficulty in finding assistance when needed.
- FSFloyd Sikes2 days ago5.0Lowe's had what I needed and that's what matters.
- STStephanie Turner2 days ago1.0I called today at the wetumpka store to see if they had the mini lowes buckets in i was told yes I drove almost 40 mins away for them to tell me they have been out for a minute.. employees yall need to do better .this was a wasted trip for me when all the employee had to do is look in the computer or the phone and tell me they was out ...
- TWTonia Wimberley2 days ago5.0Everyone we encountered at the Lowe's in Wetumpka was friendly and helpful. Thank you!
- RWRegina WildDec 29, 20255.0This store has excellent customer service.
- JGJacob GlennNov 28, 20251.0Came out the Black Friday in a manager named Nicole told us that we cannot receive a bucket even though we're the 19th person in line because we were not here two hours early to receive a ticket even though the ad clearly stated it was for the people indoors and had his way in line for almost an hour in freezing weather without even telling us that there are no more buckets left and then proceeded to close the door nor assist with providing us with any further questions
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Wetumpka, AL?
At Lowe's in Wetumpka, you can find a wide range of products including appliances, bathroom supplies, building materials, tools, flooring, lighting, lawn equipment, and outdoor furniture. Popular brands include GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, and more.
What are the operating hours of Lowe's Home Improvement in Wetumpka, AL?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, so please check their website for specific dates.
Does Lowe's offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's Wetumpka?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement Wetumpka?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Start a return online if purchased at Lowes.com or bring proof of purchase to the customer service desk for in-store returns.
Are there any nearby places where I can eat or relax after shopping at Lowe's Wetumpka?
Yes, nearby dining options include Visit Lake Martin Alabama .com, Wharf Casual Seafood, Shoney's Restaurant, Jack's, and Wendy's. They are great spots to enjoy a meal after your visit to Lowe's.
Where can I find a pharmacy near Lowe's Home Improvement in Wetumpka?
Wetumpka Pharmacy and Walmart Pharmacy are located nearby and can fulfill your pharmacy needs conveniently after visiting Lowe's.
Are there any healthcare or medical facilities close to Lowe's in Wetumpka?
Yes, there are several nearby medical facilities including Baptist Health Surgical Partners, Phoenix Physical Therapy, One Oak Medical, AFC PriMed Wetumpka, American Family Care, and Pri-Med Physicians.
What services does Lowe's Home Improvement offer?
Lowe's offers various installation services such as appliances, blinds, cabinets, carpet, countertops, decks, doors, garage doors, flooring, lighting, roofing, siding, windows, and more, along with free delivery and easy returns.