Burnum-Hahn Exterminators Inc

Reviews

• BH

  Brad Hargett

  Nov 4, 2025
  5.0
  Amazing service and the technicians are so friendly!
• JD

  Josh Dolphin

  Oct 10, 2025
  2.0
  I’ll start by saying I take responsibility—I did miss a couple of payments due to some financial and family hardships. When I tried to catch back up, the people I spoke with were polite and respectful, and I appreciate that. That said, I completely lost trust after what happened next. The company told me the bait stations had been removed because of nonpayment and that I’d have to pay the entire year upfront plus a $200–$300 “installation” fee to have them replaced. But after that conversation, I personally found around 18 bait stations still in the ground—untouched. They clearly hadn’t been removed. That made me question whether they’d ever installed their own stations at all, or if they’d simply been using another company’s equipment and never bothered to replace or maintain them. It honestly felt like they were charging for work that wasn’t being done. Luckily for me, I can still check the bait stations myself, which is how I discovered the truth. After that, I started researching termite bait systems more deeply—and I’m actually glad things ended the way they did. From everything I’ve learned, bait stations seem like a slow, expensive, and unreliable system that mostly benefits the pest control company through recurring fees. Many experts and even people in the pest industry admit these stations don’t attract termites, take months (or longer) to work, and often fail to eliminate colonies entirely. Bottom line: I’ll take responsibility for missing payments, and I’ll even say the employees were courteous—but when I’m told something that’s verifiably false, the trust is gone. After doing my research, I now see it might have been a blessing in disguise not to keep paying for a system that appears designed more for profit than for true protection.
• DH

  Dewayne Henley

  Jul 25, 2024
  5.0
  My whole family loves Curtis art technician He's a great caring and loving man and he does a great job thank you.
• DF

  Debbie F

  Sep 5, 2022
  5.0
  Technician was very friendly, helpful & knowledgeable. I would definitely use them again.
• AF

  Aidan Farrish

  Aug 1, 2022
  5.0
  I have used this company for several years since I began renting homes in Forest Lake. My original servicer was Kyle and he was absolutely fantastic! We were able to set up a schedule that worked on my time, he was always quick and courteous, and he always checked in to ensure I found the service helpful and if I needed anything else. Justin took over the area I was in, and he was also fantastic, so I am extremely pleased to note that the positive service experiences seem to be company wide. Justin would happily take care of the outside if I wasn’t home and come back the next day to do the inside if my schedule was weird. He was very responsive and polite in our communications and, just as Kyle did, kept my home enjoyable and pest-free. I can’t recommend these two enough and know they will continue to provide great pest control services to my area!

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