Brand Certified
Lowe's Home Improvement
4.0(1514 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
5703 McFarland Boulevard, Northport, AL
35476, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(205) 330-4613
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/AL-Northport/2488
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Northport, AL, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
4.0
1,514 reviews
5 stars
810
4 stars
336
3 stars
144
2 stars
64
1 star
160
- KMKaderrious McCrayFeb 16, 20261.0i was at self checkout and needed a manager to get an item unlocked. the cashier had called for a manager and the head cashier came over. i didn’t get her name but she had short hair. the cashier and I explained to her what was going on but she looked at me like i was some suspicious customer and made me feel uncomfortable.
- ALAlex LewisFeb 14, 20265.0Terry at the Northport location is truly AWESOME! He offered exceptional customer service! He assisted me with my purchase and went above and beyond. His professionalism, and dedication made all the difference.
- TSTerra SmithJan 23, 20265.0The peopl that work at Lowe's are very helpful!
- LGLaTeia GunterJan 22, 20265.0Kassie at the Northport location is truly AWESOME! She offered exceptional customer service! She assisted me with my purchase and went above and beyond through several hurdles. Her patience, professionalism, and dedication made all the difference. Truly outstanding service and a great representation of this company
- JMJ MartinJan 17, 20262.0This is my preferred location, or it was. I arrived there today at 4:15 pm, the Saturday crowd was long gone, and would be easy for me to pick up what I needed pretty quick, or so I thought. There were at least 6 to 8 employees working in the checkout and returns counter, the weather outside was pleasant, and customer traffic was light. But none of this mattered because the shopping cart area was completely empty due to the fact that EVERY cart they had was in the parking lot! This included the lumber and heavy material carts as well. No one had bothered to go get any all day. So anyone else in the store, including me, had to walk outside to get a cart to shop with. No one waits until the store closes before returning the shopping carts. Come on guys. You can do better than this.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What kind of products does Lowe's Home Improvement in Northport, AL offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Northport, AL?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed with Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are provided if the order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts payments via American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's provide installation services for products purchased?
Yes, Lowe's offers a variety of installation services including appliances, flooring, blinds, decks, doors, HVAC systems, and more.
Can I return or exchange items purchased at Lowe's?
Most items can be returned or exchanged within 90 days. Online purchases can initiate returns through Order History, and in-store returns require proof of purchase at the customer service desk.
Are there any nearby stores to Lowe's where I can find hardware or appliances?
Yes, Northport Trader is nearby and offers hardware and appliance products, which complements Lowe's offerings for your home improvement needs.
What nearby food options are available around Lowe's Home Improvement in Northport?
Nearby you can find several dining options such as Waffle House, Jack's, and Checkers, perfect for grabbing a meal before or after shopping at Lowe's.
How can nearby services like minuteKEY or Blue Rhino Propane Exchange be useful for Lowe's customers?
minuteKEY offers key and locksmith services while Blue Rhino Propane Exchange provides propane supplies; both convenient services located near Lowe's to support your home improvement and outdoor needs.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 15, 2026Yext Knowledge Graph
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