La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
While many customers praised the helpfulness and knowledge of the sales staff, there were significant complaints about poor communication and delays in delivery.
Product Quality
Customers expressed mixed feelings about product quality, with some receiving damaged items and others satisfied with their purchases.
Sales Experience
Overall, the sales experience was positive, with many customers appreciating the non-pushy approach and the variety of options available.
Delivery Issues
Numerous reviews highlighted serious issues with delivery, including delays, incorrect items, and lack of communication from the store.
TM
Teresa Matthews
Feb 17, 2026
5.0
Thanking Tony for his Courteous and Professional service. He displayed true knowledge of the chairs we were looking for. His Patience and Integrity are greatly appreciated.
JH
Jackie Holloway
Feb 13, 2026
5.0
I was on a search for an update for living room furniture. After “tire kicking “ numerous stores, I saw a La-Z-Boy in Montgomery. The moment I walked in, I knew this was “THE” place. Great staff, super helpful. Furniture selection was spot on. Free design help. What more could you ask for!!!
MN
Mike Norrell
Feb 10, 2026
5.0
I have been in need of a new recliner for a while now. My old chair was inherited from my mother in law and was pushing 30 years old. A part of the mechanism had broken several years ago, but this had not prevented the chair from working and being useable. A spring in the seat had recently broken, and this prompted the purchase of the new recliner. I went to the La-Z-Boy Showcase Shop in Montgomery, AL., and the manager helped me find a perfect replacement chair, at a FANTASTIC PRICE. The chair was delivered within the specified time frame and the guys that brought it had it set up and I was sitting in it in about 10 minutes. The chair is a bit larger than my old chair, and much more padded. If this La-Z-Boy lasts as well and as long as my previous chair does, I will be WELL SATISFIED. La-Z-Boy surely knows how to make a quality product!!!
IK
Ian Kemp
Feb 6, 2026
5.0
Clarke was great in providing lots of information, knowing the products by sight, giving us all the options, and patiently helping us through our decision making process.
LE
Leslie Emanuel
Jan 24, 2026
2.0
In store service at the Montgomery Al store was horrible, the recliner that I purchased was delivered with a defective back. I returned to the store and was told that I should not have accepted it at delivery. After stating that I was going to make a official complaint to their corporate office they final sent a repair person to repair the recliner.
The recliner that I purchased I later found being sold at Rooms to Go for $1000 less that Lazy boy sold to me. BUYER BEWARE!
Frequently Asked Questions About La-Z-Boy Montgomery
What types of furniture does La-Z-Boy Montgomery offer?
La-Z-Boy Montgomery offers a variety of furniture including recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.
Where is La-Z-Boy Montgomery located?
La-Z-Boy Montgomery is located at 6280 Atlanta Highway, Montgomery, AL 36117, USA.
What are the operating hours for La-Z-Boy Montgomery?
La-Z-Boy Montgomery is open Monday through Saturday from 10:00 AM to 6:00 PM, and on Sunday from 11:00 AM to 6:00 PM. Holiday hours may vary.
Does La-Z-Boy Montgomery offer delivery services?
Yes, La-Z-Boy Montgomery provides delivery services for their products.
What payment methods are accepted at La-Z-Boy Montgomery?
La-Z-Boy Montgomery accepts American Express, Discover, Mastercard, and Visa payment options.
Is proof of COVID-19 vaccination required to shop at La-Z-Boy Montgomery?
No, proof of vaccination is not required to shop at La-Z-Boy Montgomery.
How can customers utilize nearby Dunkin' when shopping at La-Z-Boy Montgomery?
Customers can enjoy coffee or snacks at nearby Dunkin', located close to La-Z-Boy Montgomery, before or after their furniture shopping experience.
Are there nearby beauty salons customers can visit near La-Z-Boy Montgomery?
Yes, several beauty and spa locations, such as Parker Baileigh Salon and Spa and Phoenix Salon and Spa, are located near La-Z-Boy Montgomery for those interested in pampering themselves.
Can customers find nearby automotive services when visiting La-Z-Boy Montgomery?
Yes, automotive parts and services like AutoZone and Advance Auto Parts are nearby and convenient for customers who need vehicle-related products or repairs.
How can customers contact La-Z-Boy Montgomery for inquiries?
Customers can reach La-Z-Boy Montgomery by calling their main phone number at +1 334-270-2000.
Brand Certified Facts from La-Z-Boy Montgomery
La-Z-Boy Montgomery partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: