Business Details
About
Furniture StoreHome FurnitureChairsCustom Furniture
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.5
553 reviews
5 stars
437
4 stars
52
3 stars
16
2 stars
9
1 star
39
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers frequently praised the knowledgeable and helpful sales staff, noting their patience and lack of pressure during the buying process.
Product Quality
While many customers appreciated the comfort and selection of furniture, there were significant complaints regarding the quality and durability of the products, with reports of defects shortly after purchase.
Delivery Issues
Numerous reviews highlighted serious problems with delivery, including delays, damaged items, and poor communication from customer service.
Customer Service
Feedback was mixed regarding customer service; while some praised the staff's attentiveness, many expressed frustration with post-purchase support and responsiveness.
Store Environment
The store was generally described as clean and well-organized, with a good selection of furniture options.
- JPJim Pope6 days ago5.0We decided to get a La-Z-Boy lift chair when I found out I needed back surgery. Everyone at our local store was very helpful. The delivery men were also very helpful! We have told everyone about the chair and what a lifesaver after the surgery. I am 8 weeks post-op and the doctor has released me, now my hubs wants to use the chair for his naps😂 Thank you Montgomery La-Z-Boy!
- CDClyde DoggettNov 15, 20255.0Great service. Salesman let us take our time
- DBDonald BennettNov 9, 20255.0Tony was very knowledgeable and helpful, thank you for your help
- PBPam BieniasOct 28, 20255.0The interior designer Amy, and sales Rep Tony were so helpful. Especially Amy. She was very knowledgeable about the products and took time with us. Tony gave us the best deal we could ask for. It’s always good when your total is less than expected. The store was very clean and organized. They allowed us time to talk without being pressured and following us. Great experience can’t wait for our beautiful furniture to come in.
- GBGene BarberOct 28, 20255.0It was nice finding a manual rocking recliner on clearance that was in the style I wanted. Being available for me to pickup in store and take straight home was an extra blessing. C my
Frequently Asked Questions About La-Z-Boy Montgomery
What types of furniture does La-Z-Boy Montgomery offer?
La-Z-Boy Montgomery offers a variety of furniture including recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.
Where is La-Z-Boy Montgomery located?
La-Z-Boy Montgomery is located at 6280 Atlanta Highway, Montgomery, AL 36117, USA.
What are the operating hours for La-Z-Boy Montgomery?
La-Z-Boy Montgomery is open Monday through Saturday from 10:00 AM to 6:00 PM, and on Sunday from 11:00 AM to 6:00 PM. Holiday hours may vary.
Does La-Z-Boy Montgomery offer delivery services?
Yes, La-Z-Boy Montgomery provides delivery services for their products.
What payment methods are accepted at La-Z-Boy Montgomery?
La-Z-Boy Montgomery accepts American Express, Discover, Mastercard, and Visa payment options.
Is proof of COVID-19 vaccination required to shop at La-Z-Boy Montgomery?
No, proof of vaccination is not required to shop at La-Z-Boy Montgomery.
How can customers utilize nearby Dunkin' when shopping at La-Z-Boy Montgomery?
Customers can enjoy coffee or snacks at nearby Dunkin', located close to La-Z-Boy Montgomery, before or after their furniture shopping experience.
Are there nearby beauty salons customers can visit near La-Z-Boy Montgomery?
Yes, several beauty and spa locations, such as Parker Baileigh Salon and Spa and Phoenix Salon and Spa, are located near La-Z-Boy Montgomery for those interested in pampering themselves.
Can customers find nearby automotive services when visiting La-Z-Boy Montgomery?
Yes, automotive parts and services like AutoZone and Advance Auto Parts are nearby and convenient for customers who need vehicle-related products or repairs.
How can customers contact La-Z-Boy Montgomery for inquiries?
Customers can reach La-Z-Boy Montgomery by calling their main phone number at +1 334-270-2000.