Extra Space Storage

4.9
771 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 4245 Carmichael Rd in Montgomery, AL today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, military discount, wide drive isles, solar site, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
4245 Carmichael Rd, Montgomery, AL
36106, United States

Hours

Reviews

4.9
771 reviews
5 stars
743
4 stars
18
3 stars
3
2 stars
1
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Vickey and Brittany received numerous praises for their exceptional customer service, being described as helpful, friendly, and knowledgeable.

Cleanliness

The facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.

Ease of Process

Customers appreciated the quick and straightforward rental process, including the use of an app for easy access.

Security Concerns

Some customers raised concerns about security, specifically regarding the potential for theft and the importance of having insurance for stored items.
  • LL
    Lucretia
    4 days ago
    5.0
    Ms. Vickey was awesome ,I needed a storage and she helped , very nice and patient . You need a storage come see Ms. Vickey.
  • AB
    Ador Bu'tee
    Dec 27, 2025
    5.0
    Vicky helped me very nice staff clean establishment
  • JF
    July Fifteen
    Dec 27, 2025
    3.0
    This is a good location and Vickey is great, nice and helpful. However, I was not aware that the rent would be raised after 3 months. Check the agreement before signing to be aware. They can charge up to the going rate which could be double or triple the intro offer. Also, check the wiring in the ceiling in the storage unit. I would suggest picking a unit that is separated completely from the adjacent units by metal wall only. I had something valuable stolen from someone prying open the ceiling wiring. I didn’t have insurance from the facility, so it was a complete loss. I would recommend double checking your own insurance on your goods if you don’t go with their insurance. Overall this is a clean and nice facility, and unfortunately I had a less than ideal experience.
  • CJ
    Candace Johnson
    Dec 23, 2025
    5.0
    Vicky is so pleasant! She has great customer service skills!
  • SK
    Sideline Krew
    Dec 16, 2025
    5.0
    Vicki is wonderful, facility is very clean!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.